Operations & Supply Chain Management
(C720) Exam Newest With Complete
Questions And Correct Detailed Answers|
Brand New Version
1. What is the primary goal of operations management?
A. Increasing employee satisfaction
B. Maximizing shareholder wealth
C. Efficiently producing goods and services
D. Marketing new products
Operations management focuses on efficiently transforming inputs
into outputs to meet customer requirements.
2. Which of the following is NOT a component of the supply chain?
A. Suppliers
B. Investors
C. Manufacturers
D. Distributors
Investors are financial stakeholders but not a direct operational
component of the supply chain.
3. The strategy that focuses on producing products in anticipation
of customer demand is called:
A. Make-to-order
B. Make-to-stock
C. Assemble-to-order
D. Engineer-to-order
Make-to-stock produces goods based on forecasted demand, holding
inventory for immediate sale.
,4. Lean operations aim to:
A. Increase product variety
B. Eliminate waste
C. Reduce customer service
D. Increase inventory levels
Lean operations focus on maximizing value by eliminating non-value-
added activities.
5. Which inventory system continuously monitors inventory levels
and orders as needed?
A. Periodic inventory system
B. Perpetual inventory system
C. Just-in-case system
D. Safety stock system
A perpetual inventory system updates inventory in real time and
triggers replenishment automatically.
6. What is the primary objective of quality management?
A. Minimize production costs only
B. Ensure products meet customer expectations
C. Increase supplier complexity
D. Maximize production speed
Quality management aims to consistently deliver products that
satisfy customer requirements.
7. The term “bullwhip effect” refers to:
A. Labor inefficiency
B. Supplier delays
, C. Demand distortion up the supply chain
D. Excessive inventory
Small changes in customer demand can lead to increasingly larger
fluctuations in orders upstream.
8. Which forecasting method relies on historical data to predict
future demand?
A. Delphi method
B. Expert opinion
C. Time series analysis
D. Market research
Time series forecasting uses historical patterns like trends and
seasonality to predict future demand.
9. Which is an example of a bottleneck in production?
A. Excess inventory
B. Workstation with limited capacity slowing overall throughput
C. High-quality raw materials
D. Overstaffing in production
A bottleneck limits the system’s overall capacity, slowing production
flow.
10. Total Quality Management (TQM) emphasizes:
A. Continuous improvement involving all employees
B. Cost reduction alone
C. Marketing strategies
D. Outsourcing production
TQM is a holistic approach where every employee contributes to
improving quality continuously.
(C720) Exam Newest With Complete
Questions And Correct Detailed Answers|
Brand New Version
1. What is the primary goal of operations management?
A. Increasing employee satisfaction
B. Maximizing shareholder wealth
C. Efficiently producing goods and services
D. Marketing new products
Operations management focuses on efficiently transforming inputs
into outputs to meet customer requirements.
2. Which of the following is NOT a component of the supply chain?
A. Suppliers
B. Investors
C. Manufacturers
D. Distributors
Investors are financial stakeholders but not a direct operational
component of the supply chain.
3. The strategy that focuses on producing products in anticipation
of customer demand is called:
A. Make-to-order
B. Make-to-stock
C. Assemble-to-order
D. Engineer-to-order
Make-to-stock produces goods based on forecasted demand, holding
inventory for immediate sale.
,4. Lean operations aim to:
A. Increase product variety
B. Eliminate waste
C. Reduce customer service
D. Increase inventory levels
Lean operations focus on maximizing value by eliminating non-value-
added activities.
5. Which inventory system continuously monitors inventory levels
and orders as needed?
A. Periodic inventory system
B. Perpetual inventory system
C. Just-in-case system
D. Safety stock system
A perpetual inventory system updates inventory in real time and
triggers replenishment automatically.
6. What is the primary objective of quality management?
A. Minimize production costs only
B. Ensure products meet customer expectations
C. Increase supplier complexity
D. Maximize production speed
Quality management aims to consistently deliver products that
satisfy customer requirements.
7. The term “bullwhip effect” refers to:
A. Labor inefficiency
B. Supplier delays
, C. Demand distortion up the supply chain
D. Excessive inventory
Small changes in customer demand can lead to increasingly larger
fluctuations in orders upstream.
8. Which forecasting method relies on historical data to predict
future demand?
A. Delphi method
B. Expert opinion
C. Time series analysis
D. Market research
Time series forecasting uses historical patterns like trends and
seasonality to predict future demand.
9. Which is an example of a bottleneck in production?
A. Excess inventory
B. Workstation with limited capacity slowing overall throughput
C. High-quality raw materials
D. Overstaffing in production
A bottleneck limits the system’s overall capacity, slowing production
flow.
10. Total Quality Management (TQM) emphasizes:
A. Continuous improvement involving all employees
B. Cost reduction alone
C. Marketing strategies
D. Outsourcing production
TQM is a holistic approach where every employee contributes to
improving quality continuously.
