CMN 212 QUIZ QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE 2026
Based on the readings, Classical Approaches to organizational communication are best characterized
through a human body metaphor of organizing.
True or false - Answers False, the metaphor for the classical approach is a "machine"
(Based on the readings) According to Max Weber, an ideal-type organization is characterized by a
clearly defined hierarchy within a closed system that is best run by a:
Select one:
a. charismatic authority
b. traditional authority
c. rational-legal authority
d. all of the above
e. A & C - Answers C. Rational-legal authority
Fayol's elements of management provide an accurate description of what managers actually do on
the job.
True or false. - Answers False.
According to the lesson, which of the following is not an organizing principle of the classical
organization?
Select one:
a. Rules apply equally to all members
b. The interest of the organization is more important than the interests of individual members
c. Employees have the right to grievance and appeal
d. The organization has no right to control member behavior Correct
e. Obedience is owed to the office and not to the individual who holds it - Answers D. The
organization has no right to control member behavior
According to the lesson, in the classical organization, communication not related to work is only
relevant when it gets in the way of work
True or false - Answers True
Communication is only relevant when it gets in the way of work
Based on the readings, Time and motion studies were used to determine the:
Select one:
a. most time efficient way to accomplish tasks
b. most appropriate number of employees a manager could oversee
c. the best way for the organization to make a profit
d. how to be most humane to employees - Answers A. the most time efficient way to accomplish tasks
According to the lesson, which of the following is not a way to meet the communication challenges
for the classical organization?
Select one:
a. Lateral Communication
b. Adequate employee selection
c. Redundancy
d. Use of Communication & Information Technology - Answers b. adequate employee selection
According to the lesson, which of the following is not one of Taylor's principles of scientific
management?
Select one:
a. Scientific job design
b. Scientific worker selection to match jobs
c. Systematic soldiering among workers
d. Adequate training and rewards
e. Division of labor - Answers c. Systematic soldiering among workers
, According to the lesson, the classical Organization Theory emphasizes the Organization as an
Instrument for Goal Achievement
Select one:
True
False - Answers True
The classical organization emphasizes the organization as an instrument for goal achievement
Based on the readings, in a classical organization, the direction of communication flow is most often:
Select one:
a. upward
b. downward
c. across
d. within - Answers b. downward
this is a principle of the classical organization, communication is from the top down
According to the lesson, which of the following is not true about informal communication?
Select one:
a. Information received through informal communication is trusted as much or more than that
received through formal networks
b. It is unplanned
c. It enables "off the record" discussions
d. Informal communication is more accurate than communication through formal channels - Answers
d.
informal communication is as accurate as communication formal channels
According to the lesson, which of the following is not a basic assumption of human relations theory?
Select one:
a. Organizations should be cooperative systems
b. Cooperative work is led by both the manager and the workers
c. Individualistic behavior should be discouraged
d. Meeting the needs of employees is a critical motivator of cooperation - Answers b.
In human relations view of organizations, cooperative work is led by the manager alone
Based on the readings, Theory X is representative of a manager influenced by _____ and Theory Y is
representative of a manager who is influenced by ________
Select one:
a. human relations movements : classical management theories
b. classical management theories: human relations movements
c. business motives : feel-good motives
d. the best of human nature : worst of human nature - Answers b. classical management theories:
human relations movements
According to the lesson, an Organization Based on Human Relations Principles Will Be Less
Hierarchical than the Classical Organization
Select one:
True
False - Answers False
Much as in the classical organization, Hierarchy is an important part of the human relations
organization. The main difference in the human relations context is that managers or superiors are
encouraged to meet the higher order needs of the employees (which was not the case in the classical
organization).
Based on the readings, Maslow's five types of need are arranged in a hierarchy of prepotency,
meaning that:
Select one:
a. Some needs are more easily satisfied than others
Based on the readings, Classical Approaches to organizational communication are best characterized
through a human body metaphor of organizing.
True or false - Answers False, the metaphor for the classical approach is a "machine"
(Based on the readings) According to Max Weber, an ideal-type organization is characterized by a
clearly defined hierarchy within a closed system that is best run by a:
Select one:
a. charismatic authority
b. traditional authority
c. rational-legal authority
d. all of the above
e. A & C - Answers C. Rational-legal authority
Fayol's elements of management provide an accurate description of what managers actually do on
the job.
True or false. - Answers False.
According to the lesson, which of the following is not an organizing principle of the classical
organization?
Select one:
a. Rules apply equally to all members
b. The interest of the organization is more important than the interests of individual members
c. Employees have the right to grievance and appeal
d. The organization has no right to control member behavior Correct
e. Obedience is owed to the office and not to the individual who holds it - Answers D. The
organization has no right to control member behavior
According to the lesson, in the classical organization, communication not related to work is only
relevant when it gets in the way of work
True or false - Answers True
Communication is only relevant when it gets in the way of work
Based on the readings, Time and motion studies were used to determine the:
Select one:
a. most time efficient way to accomplish tasks
b. most appropriate number of employees a manager could oversee
c. the best way for the organization to make a profit
d. how to be most humane to employees - Answers A. the most time efficient way to accomplish tasks
According to the lesson, which of the following is not a way to meet the communication challenges
for the classical organization?
Select one:
a. Lateral Communication
b. Adequate employee selection
c. Redundancy
d. Use of Communication & Information Technology - Answers b. adequate employee selection
According to the lesson, which of the following is not one of Taylor's principles of scientific
management?
Select one:
a. Scientific job design
b. Scientific worker selection to match jobs
c. Systematic soldiering among workers
d. Adequate training and rewards
e. Division of labor - Answers c. Systematic soldiering among workers
, According to the lesson, the classical Organization Theory emphasizes the Organization as an
Instrument for Goal Achievement
Select one:
True
False - Answers True
The classical organization emphasizes the organization as an instrument for goal achievement
Based on the readings, in a classical organization, the direction of communication flow is most often:
Select one:
a. upward
b. downward
c. across
d. within - Answers b. downward
this is a principle of the classical organization, communication is from the top down
According to the lesson, which of the following is not true about informal communication?
Select one:
a. Information received through informal communication is trusted as much or more than that
received through formal networks
b. It is unplanned
c. It enables "off the record" discussions
d. Informal communication is more accurate than communication through formal channels - Answers
d.
informal communication is as accurate as communication formal channels
According to the lesson, which of the following is not a basic assumption of human relations theory?
Select one:
a. Organizations should be cooperative systems
b. Cooperative work is led by both the manager and the workers
c. Individualistic behavior should be discouraged
d. Meeting the needs of employees is a critical motivator of cooperation - Answers b.
In human relations view of organizations, cooperative work is led by the manager alone
Based on the readings, Theory X is representative of a manager influenced by _____ and Theory Y is
representative of a manager who is influenced by ________
Select one:
a. human relations movements : classical management theories
b. classical management theories: human relations movements
c. business motives : feel-good motives
d. the best of human nature : worst of human nature - Answers b. classical management theories:
human relations movements
According to the lesson, an Organization Based on Human Relations Principles Will Be Less
Hierarchical than the Classical Organization
Select one:
True
False - Answers False
Much as in the classical organization, Hierarchy is an important part of the human relations
organization. The main difference in the human relations context is that managers or superiors are
encouraged to meet the higher order needs of the employees (which was not the case in the classical
organization).
Based on the readings, Maslow's five types of need are arranged in a hierarchy of prepotency,
meaning that:
Select one:
a. Some needs are more easily satisfied than others
