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This Test Bank for Chapter 1 of Rainer, 5th Edition is a focused academic resource designed to help students master the foundational concepts of information systems and technology. Fully Updated/Latest for 2025–2026, this test bank contains exam-style mul

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This Test Bank for Chapter 1 of Rainer, 5th Edition is a focused academic resource designed to help students master the foundational concepts of information systems and technology. Fully Updated/Latest for 2025–2026, this test bank contains exam-style multiple-choice questions with verified answers that align closely with the chapter’s learning objectives. Topics covered include the role of information systems in organizations, types of information systems, basic IT infrastructure, data management, and the strategic impact of information technology in business. The questions are structured to strengthen conceptual understanding, reinforce critical thinking, and improve readiness for quizzes, midterms, finals, and standardized exams. Ideal for undergraduate courses in management information systems, computer science, and business technology programs, this resource supports both self-study and structured review. Consistent use of this test bank helps students build confidence, enhance problem-solving skills, and achieve strong academic performance in information systems courses.

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Rainer, Information System, Fifth Canadian Edition Testbank


Package Title: Chapter 1, Testbank
Course Title: Rainer, IS 5e
Chapter Number: 1


Question type: Multiple Choice



1) Which!!of!!the!!following!!is!!a!!benefit!!of!!being!!an!!informed!!user!!of!!IT?

a)!!Understanding!!what!!is!!“behind”!!applications!!you!!use!!in!!your!!organization
b)!!Providing!!input!!to!!enhance!!your!!organization’s!!applications
c)!!Helping!!to!!select!!new!!applications
d)!!Keeping!!abreast!!of!!new!!technologies
e)!!All!!of!!the!!above

Answer:!!e

Learning!!Objective:!!Identify!!the!!reasons!!why!!being!!an!!informed!!user!!of!!information!!systems!!i
s!!important!!in!!today’s!!world.!!Begin!!the!!process!!of!!becoming!!an!!informed!!user!!of!!your!!organiz
ation’s!!information!!systems.
Section!!Reference:!!1.1!!Why!!Should!!I!!Study!!Information!!Systems?
Difficulty:!!Easy
Bloomcode:!!Knowledge
Standard!!1!!:!!AACSB!!||!!Technology
Standard!!2!!:!!Blooms!!||!!Knowledge




2)!!To!!address!!the!!concerns!!and!!to!!enable!!nimble!!responses!!to!!the!!technologically!!evolving!!env
ironment,!!what!!CIBC!!decided!!to!!undergo?

a)!!!!Strategic!!consulting
b)!!Digital!!transformation
c)!!Digital!!marketing
d)!!Financial!!Tech

Answer:!!b


Difficulty:!!Easy
Section!!Reference!!1:!!Opening!!Case
Learning!!Objective!!1:!!!!Identify!!the!!reasons!!why!!being!!an!!informed!!user!!of
information!!systems!!is!!important!!in!!today’s!!world

,Rainer, Information System, Fifth Canadian Edition Testbank


Bloomcode:!!Knowledge!!
Standard!!1!!:!!AACSB!!||!!Technology
Standard!!2!!:!!Blooms!!||!!Knowledge


3)!!!!What!!was!!one!!project!!that!!had!!a!!particularly!!positive!!impact!!on!!CIBC’s!!endeavour!!to!!attai
n!!digital!!transformation?!!
a)!!Live!!Labs
b)!!A!!real-estate!!app
c)!!A!!gadget!!review!!site!!
d)!!An!!app!!consolidating!!restaurant!!reviews
e)!!An!!app!!for!!customer!!service!!

Answer:!!a

Difficulty:!!Easy
Section!!Reference!!1:!!Opening!!Case
Learning!!Objective!!1:!!
Identify!!the!!reasons!!why!!being!!an!!informed!!user!!of!!information!!systems!!is!!important!!in!!today’
s!!worldBloomcode:!!Knowledge!!
Standard!!1!!:!!AACSB!!||!!Technology
Standard!!2!!:!!Blooms!!||!!Knowledge


4)!!CIBC!!was!!recognized!!as!!the!!leader!!by!!Surviscor!!for!!which!!of!!the!!following?!!

a)!!Mobile!!banking!!services!!
b)!!Web!!applications
c)!!Software!!Engineering
d)!!Financial!!investment!!applications

Answer:!!a

Difficulty:!!Easy!!
Section!!Reference!!1:!!Opening!!Case
Learning!!Objective!!1
Identify!!the!!reasons!!why!!being!!an!!informed!!user!!of!!information!!systems!!is!!important!!in!!today’
s!!world.Bloomcode:!!Knowledge!!
Standard!!1!!:!!AACSB!!||!!Technology
Standard!!2!!:!!Blooms!!||!!Synthesis


5)!!
In!!terms!!of!!return!!on!!investment!!(ROI),!!before!!embarking!!on!!its!!digital!!transformation,!!CIBC’
s!!sales!!from!!its!!digital!!channels!!made!!up!!_____.!!

,Rainer, Information System, Fifth Canadian Edition Testbank


a)!!2!!percent!!or!!less!!of!!its!!revenue
b)!!2!!percent!!of!!its!!revenue
c)!!3!!percent!!or!!less!!of!!its!!revenue
d)!!3!!percent!!of!!its!!revenue

Answer:!!a

Difficulty:!!Medium
Section!!Reference!!1:!!Opening!!Case
Learning!!Objective!!1:!!Identify!!the!!reasons!!why!!being!!an!!informed!!user!!of!!information!!systems
!!is!!important !!in!!today’s!!world!!Bloomcode:!!Knowledge

Standard!!1!!:!!AACSB!!||!!Technology
Standard!!2!!:!!Blooms!!||!!Knowledge


6)!!!!
You!!should!!seek!!to!!be!!an!!informed!!user!!of!!IT!!because!!____________.

a)!!it!!is!!easy!!to!!understand!!how!!IT!!works
b)!!you!!could!!end!!up!!working!!in!!the!!IT!!department!!in!!your!!organization
c)!!everyone!!uses!!IT
d)!!you!!will!!be!!in!!a!!position!!to!!enhance!!the!!quality!!of!!IT!!applications

Answer:!!d
Difficulty:!!Medium
Section!!Reference!!1:!!1.1!!Why!!Should!!I!!Study!!Information!!Systems?!!Learning!!Objective!!1:!!Ide
ntify!!the!!reasons!!why!!being!!an!!informed!!user!!of!!information!!systems!!is!!important!!in!!today’s!!
world!!Bloomcode:!!Knowledge!!
Standard!!1!!:!!AACSB!!||!!Technology
Standard!!2!!:!!Blooms!!||!!Comprehension


7)!!A!!connected!!golf!!course!!will!!include!!all!!of!!the!!following!!except_____________.

a)!!5G!!technology
b)!!!!instant!!messaging
c)!!location!!sensors
d)!!underground!!fiber

Answer:!!b

Difficulty:!!Easy
Section!!Reference!!1:!!IT’s!!About!!Business!!1.1
Learning!!Objective!!1:!!Identify!!the!!reasons!!why!!being!!an!!informed!!user!!of!!information!!systems
!!is!!important !!in!!today’s!!world.!!Bloomcode:!!Knowledge !!

Standard!!1!!:!!AACSB!!||!!Technology

, Rainer, Information System, Fifth Canadian Edition Testbank


Standard!!2!!:!!Blooms!!||!!Knowledge


8)!!Freightos!!allows!!shippers!!to!!__________________.

a)!!track!!shipments!!
b)!!manage!!employees
c)!!receive!!bids!!from!!freight!!forwarders
d)!!All!!of!!the!!above!!

Answer:!!c

Difficulty:!!Easy
Section!!Reference!!1:!!IT’s!!About!!Business!!1.1
Learning!!Objective!!1:!!Identify!!the!!reasons!!why!!being!!an!!informed!!user!!of!!information!!systems
!!is!!important !!in!!today’s!!world.!!Bloomcode:!!Knowledge !!

Standard!!1!!:!!AACSB!!||!!Technology
Standard!!2!!:!!Blooms!!||!!Knowledge


9)!!!!The!!title!!of!!the!!executive!!who!!is!!in!!charge!!of!!the!!people,!!who!!design!!and!!build!!informatio
n!!systems.

a)!!CEO
b)!!CFO
c)!!CIO
d)!!CIS
e)!!CIT

Answer:!!c
Difficulty:!!Easy
Section!!Reference!!1:!!1.1!!Why!!Should!!I!!Study!!Information!!Systems?!!Learning!!Objective!!1:!!Di
scuss!!ways!!in!!which!!information!!technology!!can!!affect!!managers!!and!!nonmanagerial!!workers.
Bloomcode:!!Knowledge!!
Standard!!1!!:!!AACSB!!||!!Technology
Standard!!2!!:!!Blooms!!||!!Knowledge


10)!!MIT!!Technology!!Review!!refers!!to!!young!!people!!as!!Homo!!________.

a)!!Conectums
b)!!Conexus
c)!!Technologus
d)!!Techies

Answer:!!b
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