Update) Leadership and Management |
Questions with Verified Answers & Rationale|
Grade A | 100% Correct- Fortis.
Question:
1. What is an inappropriate reason for delegation?
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A) To empower subordinates by stretching them in their work assignment
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B) To free the manager to address more complex, higher-level unit needs
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C) When the task is not a challenge for the manager
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D) Because someone else is better qualified to do the task that needs to
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be done?
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Answer:
Ans: C i,-
Feedback:
That the manager is not challenged by a task is not a valid reason for
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delegating that task to another. The other options are all appropriate
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reasons to delegate tasks to qualified staff.
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Question:
2. What is a common cause of a manager to underdelegation?
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,A) A high degree of trust in subordinates
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B) A democratic leadership style
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C) A need for perfectionism
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D) Sufficient time to accomplish unit goals alone?
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Answer:
Ans: C i,-
Feedback:
A manager with a need for perfectionism and control may believe that
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another person will not complete a task. Trust in subordinates and a
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democratic leadership style would support effective delegation.
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Delegating should not be based on the issue of time exclusively.
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Question:
3. What is the most important consideration for the manager when
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identifying the appropriate person to whom to delegate a specific task?
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A) Whose turn it is to delegate a task
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B) The qualifications of the person regarding the task
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C) The fiscal cost of delegating the task
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D) Whether the person has experience with similar tasks?
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Answer:
Ans: B i,-
Feedback:
,Managers should ask the individuals to whom they are delegating if they
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are capable of completing the delegated task.
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Question:
4. Which situation presents an example of inappropriate delegation?
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A) Temporary authority is given to support completion of a delegated task
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B) The person to whom a task is delegated considers it a challenge
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C) The employee is given exact instructions on completing the task
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D) Regular updates on the task are exchanged with the manager and the
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employee?
Answer:
Ans: C i,-
Feedback:
If an employee has the skills necessary to complete a task, that employee
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should be able to carry out the task with autonomy and be provided with
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the authority and resources necessary. Depending on the complexity of
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the project, the manager should meet with the employee for updates.
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One of the goals of delegation is to challenge employees into learning
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new skills. i,-
Question:
5. What is the first step the manager takes when a subordinate is having
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difficulty carrying out a delegated task?
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, A) Take over the task so the employee will not become demoralized
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B) Be available to the employee as a role model and resource for the task
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C) Assign another more experienced employee to help with the task
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D) Re-assign the employee a different, less complex task?
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Answer:
Ans: B i,-
Feedback:
A manager should be available to the employee to help identify solutions
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to problems encountered with a delegated task and should encourage the
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employee to persevere. Taking back a task that was originally delegated is
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an absolute last resort. Reassigning and co-assigning the task are options
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that are not initially considered.
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Question:
6. What statement concerning the delegating of tasks by the nurse to
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unlicensed assistive personnel (NAP) is true? i,- i,- i,- i,- i,-
A) One can safely assume that the NAP has at least a high school diploma
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as a minimum hiring criterion
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B) All unlicensed assistive personnel have achieved at least minimum
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standardized training pursuant to the Omnibus Budget Reconciliation Act
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of 1987
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C) No federal or community standards have been established for training
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the broad classification of NAP
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D) The nurse is protected from liability when allowing the NAP to perform
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only those tasks the employee includes in the job description?
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