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COMM 498 EXAM 1 QUESTIONS WITH 100% CORRECT ANSWERS

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COMM 498 EXAM 1 QUESTIONS WITH 100% CORRECT ANSWERS

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Comm 498
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Comm 498











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Institution
Comm 498
Module
Comm 498

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Uploaded on
January 15, 2026
Number of pages
36
Written in
2025/2026
Type
Exam (elaborations)
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risk perception model:


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risk = hazard + outrage




because of the affect heuristic,
which is better experiential or analytic approach?

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experiential




negative dominance model:


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the relationship between negative and positive information is asymmetrical,
with negative information receiving significantly greater weight




risk is a ___ process


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SOCIAL

(different backgrounds affect people's choices)

- improved technical analyses are NOT THE KEY to improved risk
communication decisions




What risk communication is NOT:


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- spin
- PR
- damage control
- crisis management

, - how to write a press release
- how to give a media interview
- always intended to make people "feel better" or reduce their fear




what is the heuristic process?


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relies on decision rule (heuristic cues) such as mental shortcuts for
simplifying the thought process




the structure of risk communication:
the effectiveness of a message is a function of the interaction of--


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1. characteristics of the audience
2. characteristics of the source of the message
3. content of the message




What is risk communication?


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identification of risks to the public, and efforts to persuade the public to
adopt more healthy, less risky behavior

, selective exposure?


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"reduction of dissonance"

people are able to open theirselves up to certain content, while they can
also close themselves to specific messages




factors influencing dual information processing:
heuristic processing


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- we are unmotivated
- we lack the ability to systematically process info




What are the important key steps in developing a persuasive message?


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-Identifying target audiences-Understanding audience attitudes/behavior-
Helping craft a strategically-grounded message-Helping reach target
audience efficiently




What are the distinguishing features of crisis communication?


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