Organization and Management Study Guide Exam
2026 -2027 \Newest version with complete
questions and correct detailed answers \verified
100%
Three types of organizations
1. for-profit: formed to make money by offering products and services
2. nonprofit: to offer services to some clients, not to make a profit. Examples of
such organizations are hospitals, colleges, and social-welfare agencies
3. mutual-benefit: are voluntary collections of members—political parties, farm
cooperatives, labor unions, trade associations, and clubs—whose purpose is to
advance members' interests
mindfullness
the state of being fully aware of what is happening in the present moment
without reacting or applying judgment
-most effective strategies for increasing your ability to be mindful is meditation
,3 skills of outstanding manager
technically skills - job-specific knowledge needed to perform well in a
specialized field, ability to do the job (lower levels of management)
conceptual skills - consist of the ability to think analytically, to visualize an
organization as a whole and understand how the parts work together (more
important as you move up in ladder, top managers)
human skill - ability to work well in cooperation with other people to get things
done—especially with people in teams, an important part of today's
organizations
Soft skills
are interpersonal "people" skills needed for success at all levels ex: creativity,
adaptability, and collaboration
most valued traits in managers
The ability to motivate and engage others.
The ability to communicate.
Work experience outside the United States.
High energy levels to meet the demands of global travel and a 24/7 world.
,7 challenges to being an good manager
1. managing for competitive advantage: staying ahead in being responsive to
customers, innovation, quality, efficiency *first law of business= take care of
customers
Competitive advantage - ability of an organization to produce goods or services
more effectively than competitors do, thereby outperforming them
2. managing technological advances: eccomerce - the buying and selling of
goods or services over computer networks
e-business - using the Internet to facilitate every aspect of running a business
Information technology application skills reflect the extent to which you can
effectively use information technology and learn new applications on an
ongoing basis
Artificial intelligence - discipline concerned with creating computer systems that
simulate human reasoning and sensation, as represented by robots, natural
language processing, pattern recognition, and similar technologies.
Organizational changes: telecomute, videoconference
Knowledge management and collaborative computing
3. managing for inclusion and diveersity: maximize the contributions of
employees diverse in gender, age, race, ethnicity, and sexual orientation.
4. managing for globalization: increasingly interconnected nature of business
around the world
5. managing ethical standards: hold leaders and managers accountable for
unethical behaviors in their organizations even if they are not directly involved ex:
Volkswagen and Huston Astros
6. managing for sustainable development:
sustainable development. - meeting present needs while simultaneously ensuring
that future generations will be able to meet their needs
Business Roundtable - a public policy advocacy group comprised of CEOs from
about 200 leading U.S. companies. In 2019 the group released an updated
statement of what it believes to be the purpose of a corporation, stressed the
value of environmental health and widespread economic opportunity, and it
, expressed that these leaders and their organizations would commit to, among
other things, "protect the environment by embracing sustainable practices across
our businesses."
7. managing for happiness and meaningfulness: the sense of "belonging to and
serving something that you believe is bigger than the self
building meaning in your life means to. identify activities you love doing, find a
way to build your natural strengths into your personal and work life, and go help
someone
who is peter drucker?
-the creator and inventor of modern management; first person to create a
handbook on how to manage complex organizations, Austrian trained in
economics and international law
-In 1954, he published his famous text The Practice of Management, in which he
proposed the important idea that management was one of the major social
innovations of the 20th century and should be treated as a profession, like
medicine or law
Peter thought:
Workers should be treated as assets.
The corporation could be considered a human community.
There is "no business without a customer."
Institutionalized management practices are preferable to charismatic cult leaders
-Drucker's rational approach has culminated in evidence-based management,
2026 -2027 \Newest version with complete
questions and correct detailed answers \verified
100%
Three types of organizations
1. for-profit: formed to make money by offering products and services
2. nonprofit: to offer services to some clients, not to make a profit. Examples of
such organizations are hospitals, colleges, and social-welfare agencies
3. mutual-benefit: are voluntary collections of members—political parties, farm
cooperatives, labor unions, trade associations, and clubs—whose purpose is to
advance members' interests
mindfullness
the state of being fully aware of what is happening in the present moment
without reacting or applying judgment
-most effective strategies for increasing your ability to be mindful is meditation
,3 skills of outstanding manager
technically skills - job-specific knowledge needed to perform well in a
specialized field, ability to do the job (lower levels of management)
conceptual skills - consist of the ability to think analytically, to visualize an
organization as a whole and understand how the parts work together (more
important as you move up in ladder, top managers)
human skill - ability to work well in cooperation with other people to get things
done—especially with people in teams, an important part of today's
organizations
Soft skills
are interpersonal "people" skills needed for success at all levels ex: creativity,
adaptability, and collaboration
most valued traits in managers
The ability to motivate and engage others.
The ability to communicate.
Work experience outside the United States.
High energy levels to meet the demands of global travel and a 24/7 world.
,7 challenges to being an good manager
1. managing for competitive advantage: staying ahead in being responsive to
customers, innovation, quality, efficiency *first law of business= take care of
customers
Competitive advantage - ability of an organization to produce goods or services
more effectively than competitors do, thereby outperforming them
2. managing technological advances: eccomerce - the buying and selling of
goods or services over computer networks
e-business - using the Internet to facilitate every aspect of running a business
Information technology application skills reflect the extent to which you can
effectively use information technology and learn new applications on an
ongoing basis
Artificial intelligence - discipline concerned with creating computer systems that
simulate human reasoning and sensation, as represented by robots, natural
language processing, pattern recognition, and similar technologies.
Organizational changes: telecomute, videoconference
Knowledge management and collaborative computing
3. managing for inclusion and diveersity: maximize the contributions of
employees diverse in gender, age, race, ethnicity, and sexual orientation.
4. managing for globalization: increasingly interconnected nature of business
around the world
5. managing ethical standards: hold leaders and managers accountable for
unethical behaviors in their organizations even if they are not directly involved ex:
Volkswagen and Huston Astros
6. managing for sustainable development:
sustainable development. - meeting present needs while simultaneously ensuring
that future generations will be able to meet their needs
Business Roundtable - a public policy advocacy group comprised of CEOs from
about 200 leading U.S. companies. In 2019 the group released an updated
statement of what it believes to be the purpose of a corporation, stressed the
value of environmental health and widespread economic opportunity, and it
, expressed that these leaders and their organizations would commit to, among
other things, "protect the environment by embracing sustainable practices across
our businesses."
7. managing for happiness and meaningfulness: the sense of "belonging to and
serving something that you believe is bigger than the self
building meaning in your life means to. identify activities you love doing, find a
way to build your natural strengths into your personal and work life, and go help
someone
who is peter drucker?
-the creator and inventor of modern management; first person to create a
handbook on how to manage complex organizations, Austrian trained in
economics and international law
-In 1954, he published his famous text The Practice of Management, in which he
proposed the important idea that management was one of the major social
innovations of the 20th century and should be treated as a profession, like
medicine or law
Peter thought:
Workers should be treated as assets.
The corporation could be considered a human community.
There is "no business without a customer."
Institutionalized management practices are preferable to charismatic cult leaders
-Drucker's rational approach has culminated in evidence-based management,
