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CMAA Practice Exam Questions & Answers: Medical Office Administration Guide

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Prepare for the CMAA certification with this essential practice exam. Features detailed questions and verified answers on mail handling, patient filing, insurance verification, medical terminology, and office ethics.

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Uploaded on
January 7, 2026
Number of pages
30
Written in
2025/2026
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CMAA PRACTICE EXAM REVIEW QUESTIONS AND
ANSWERS; 100% PASS GUARANTEED; GRADED A+




_______ is the study of words and their relationship to other
words in a sentence.
A. etiquette
B. forum
C. punctuation
D. grammar - correct answer- grammar


________ is a method used for determining whether a particular
service or procedure is covered under a patient's policy.
A. Informed consent
B. Pre-authorization
C. Pre-certification
D. No correct answer - correct answer- Pre-certification


A business letter written in full block style will have all lines:
A. right justified
B. indented 5 spaces

,C. equally spaced vertically
D. at the left hand margin - correct answer- at the left hand
margin


A computer monitor, hard drive, and printer are known as:
A. software
B. hardware
C. processing equipment
D. visual displays - correct answer- hardware


A condition of insufficient blood-clotting cells is referred to as:
a. thrombocytopenia
b.thrombophlebitis
c.erthrocytopenia
d.erythrocytosis - correct answer- thrombocytopenia


A form to itemize deposits made to savings or checking accounts
is called:
A. deposit slip
B. money order
C. check guarantee

, D. no correct answer - correct answer- deposit slip


A good working relationship between the doctor and the
assistant will be enhanced if he/she:
A. Studies the doctor's way of doing things and tries to
anticipate his or her needs
B. Insists on regularly timed lunch hours
C. Addresses the doctor by his or her first name
D. None of the above - correct answer- Studies the doctor's
way of doing things and tries to anticipate his or her needs


A letter should be folded in _______ using a #10 envelope?
A. half horizontally
B. half veritcally
C. thirds face-up
D. fourths face-down - correct answer- thirds face-up


A medical assistant is considered to be a professional. This
means that a medical assistant has:
A. A number of rights
B. A number of responsibilities
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