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203. Neurologist -answer-If a patient has Parkinson's disease what type of specialist
should they see?
199.Signed release of information from the patient. -answer-The MAA should obtain
what before providing a patient's PHI information?
147.MSDS -answer-The MAA should obtain information about hazardous substances
by referring to?
124.BUN -answer-What laboratory test would be performed on a patient that has an
appointment for decreased renal function?
89. -answer-A patient is afebrile and has rhinorrhea? Runny nose but has no fever
50. Manually add the procedure code to the form. -answer-Action needed if a prescribed
CPT code is not listed on an encounter form?
32. Obtain the provider's order -answer-When scheduling an inpatient admission what
should you obtain?
1.Dismiss a patient -answer-Certified mail is used for what?
2. Obtaining prior authorization -answer-Verify CPT codes for?
,3. Have patient ask their provider to explain other options -answer-Invasive procedure
being done and patient wants to know what other options there are?
4.CVA -answer-Abbreviation for stroke?
5.Postage ( less than $50.00 -answer-What can be purchased with petty cash?
6. Provider's prescription pad -answer-At the close of the day what must be secured
with a lock and key?
7. EEG -answer-Abbreviation for electroencephalogram?
8. Fraud -answer-Altering patient's records is considered?
9. Deductible -answer-What is it called when out-of-pocket expenses have not been
met?
10. Patients arrive at their own convenience -answer-Open hours scheduling is what?
11. At time of visit -answer-What is the most efficient method to collect payments for
services?
12.Lymphadenectomy -answer-Refers to removal of all or part of a tissue?
13 Inform patient copayment is due at time of service. -answer-If a patient refuses to
make a copayment what should you do?
14.Progress notes -answer-If a third party payer is requesting documentation for billed
services what should be sent?
15.Review the appointment schedule -answer-What is a priority when pulling daily
charts?
16.The provider -answer-Who must be present for an informed consent signature?
17.Patient's name -answer-What must all pages of a patient's medical record include?
18.Numerical -answer-What medical record filing system protects patient's privacy and
allows for expansion?
19. Appointment reminder -answer-What should you give to the patient when
scheduling a routine return visit?
20.Explain that Medicare does not cover dependents. -answer-If a patient presents a
Medicare card that belongs to the parents and says that she is a dependent and is
eligible what should you do?
,21.12 months after date of service -answer-Affordable Care Act claims can be
submitted how long after services are rendered?
22.Written order from provider -answer-Patient requires a diagnostic procedure what is
required?
23.Explain that another physical cannot be scheduled for another 2 months -answer-
Medicare patient had a physical within the last 10 months and wants to schedule
another physical within a week what do you tell them?
24.Inform them of the cancellation policy -answer-What do you tell a new patient when
scheduling them for a physical exam?
25.Abandonment -answer-A provider leaves two without leaving a contact number or
coverage, what is this considered?
26.Hyperthyroidism -answer-When a gland located in the neck is producing excessive
hormones what is this called?
27. Release of information authorization form -answer-When transmitting a medical
record what is required?
28. Before an employee begins work and annually thereafter. -answer-Employers are
mandated to provide a training program to employees regarding OSHA guidelines
within?
29.Claim adjustments -answer-What is included in the explanation of benefits?
30. Nephrolithiasis -answer-What is called the presence of several large kidney stones?
31.Dismissal letter -answer-What should be sent by certified mail?
33.When a patient provided a signed release -answer-When is it appropriate to release
test results to a family member?
Schedule the patient for the last appointment of the day -answer-What strategy is used
for scheduling a patient that has been late for the two previous appointments?
35.Occupation -answer-What is necessary to confirm a patient's demographics?
36. Assignment of benefits -answer-What is it called when a patient authorizes a third
party payer to reimburse a provider directly by signing what?
37. When it is another provider from another office wanting to discuss a patient case. -
answer-When should a telephone call be routed directly to the provider?
, 38.A surgical puncture to remove fluid from the right shoulder joint -answer-What is
arthrocentesis of the right shoulder?
39. Submit an online form -answer-What is an appropriate way to file a complaint with
OSHA?
40. Crohn's disease -answer-Patient condition to schedule with a gastroenterologist?
41.OSHA -answer-Who is responsible for setting the standards against blood borne
pathogens?
42.PH-Past History -answer-A patient smoked but no longer does, where should this be
documented? y
43.Review written instructions with the patient -answer-What approach is appropriate for
preparing a patient for surgery?
44.Coinsurance -answer-Creating an invoice for the remaining percentage of an
encounter fee, this portion is what?
45.Cholecystectomy -answer-Patient needs gallbladder removed and should be
scheduled for what procedure?
46.Artificial plants and floral arrangements -answer-Pediatric clinic area should include
what?
47.Diagnosis Codes -answer-Medical office stays in compliance by manually updating
which parts of the encounter form?
48. Offer next available appointment to the patient -answer-Established patient calls to
cancel an appointment for the following week what should be done?
49. Release of information for treatment, payment, and health care operations (TPO) -
answer-Which of the following process is an MAA relieved from gaining an authorization
from the patient? )
51. Lapar/o -answer-Word root that means abdominal wall?
52. Process the requisition for shipment -answer-A collected specimen needs to be sent
to an outside lab what can the MAA do? .
53.CC -answer-Section of progress notes that contains the reason for the visit?
54.Protects the privacy of each recipient's email address. -answer-Using Bcc when
sending an email does what?