SHRM CP COMPREHENSIVE EXAM UPDATED QUESTIONS
AND ANSWERS GRADED A+
✔✔Employee Retirement Income Security Act (ERISA) - ✔✔U.S. act that established
uniform minimum standards for employer-sponsored retirement and health and welfare
benefit programs.
✔✔Employees - ✔✔Individuals who exchange work for wages or salary; in the U.S.
workers who are covered by Fair Labor Standards Act regulations as determined by the
IRS.
✔✔Employment practices liability insurance (EPLI) - ✔✔Type of liability insurance
covering an organization against claims by employees, former employees, and
employment candidates alleging that their legal rights in the employment relationship
have been violated.
✔✔Equal Employment Opportunity Act - ✔✔U.S. act that amended Title VII and gave
the Equal Opportunity Commission authority to implement its administrative findings and
conduct its own enforcement litigation.
✔✔Drug-Free Workplace Act - ✔✔U.S. law that requires federal contractors with
contracts of $100,000 or more as well as recipients of grants from federal government
to certify they are maintaining a drug-free workplace.
✔✔Duty of care - ✔✔Principle that organizations should take all steps that are
reasonably possible to ensure the health, safety, and well-being of employees and
protect them from foreseeable injury.
✔✔Employee Polygraph Protection Act (EPPA) - ✔✔U.S. act that generally prevents
most private employers engaged in or affecting interstate commerce from using lie
detector tests either for pre-employment screening or during the course of employment,
with certain exemptions.
✔✔Employee resource group (ERG) - ✔✔Voluntary group for employees who share a
particular diversity dimension (race, religion, ethnicity, sexual orientation, etc); also
known as affinity group or network group.
✔✔Diversity council - ✔✔Task force created to define a diversity and inclusion initiative
and guide the development and implementation process.
✔✔Diversity dimensions - ✔✔Framework for understanding the range and complexity of
diversity; includes four layers (personality, internal dimensions, external dimensions,
and organizational dimensions); also known as identity group.
,✔✔Diversity of thought - ✔✔Concept describing the presence of different types of
cognitive processes in a workplace; opposed to "groupthink" or similarity of though
processes and opnions.
✔✔Divestiture - ✔✔Sale by company of an asset that is not performing well, that is not
core to the company's business, or that is worth more as a separate entity.
✔✔Disability - ✔✔Physical or mental impairment that substantially limits major life
activities.
✔✔Disparate impact - ✔✔Type of discrimination that results when a neutral policy has a
discriminatory effect; also known as adverse impact.
✔✔Disparate treatment - ✔✔Type of discrimination that occurs when an applicant or
employee is treated differently because of his or her membership in a protected class.
✔✔Diversity - ✔✔Differences in characteristics of people; can involve personality, work
style, race, age, ethnicity, gender, religion, education, functional level at work, etc.
✔✔Contingency plan - ✔✔Protocol than an organization implements when an identified
risk event.
✔✔Corporate social responsibility (CSR) - ✔✔Recognition of the impact a corporations
has on the lives of its stakeholders and the environment; can include corporate
governance, corporate philanthropy, sustainability, and employee rights and workplace
safety.
✔✔Cosourcing - ✔✔Situation in which an enterprise outsources only one part of a
function, often collocating it at the organization's workplace.
✔✔Dilemma reconciliation - ✔✔Process of charting a course through cultural
differences.
✔✔Comparable worth - ✔✔Concept that states that jobs requiring comparable skills,
effort, responsibility, and working conditions filled primarily by women should have the
same job classification and salary as similar jobs filled by men.
✔✔Compliance - ✔✔Being in accordance with all national federal, regional, or local
laws, regulations, and government authority requirements for all the nations in which an
organization operates.
✔✔Compliance program - ✔✔System for ensuring that policies and procedures
addressing issues identified in the code of conduct are presented to and understood
, and acted on by everyone in the organization and for evaluating the results of those
efforts.
✔✔Consolidated Omnibus Budget Reconciliation Act (COBRA) - ✔✔U.S. act that
provides individuals and dependents who may lose medical coverage with opportunity
to pay to continue coverage.
✔✔Burlington Industries Inc v. Ellerth - ✔✔U.S. court ruling that distinguished between
supervisor harassment that results in tangible employment actions and supervisor
harassment that does not.
✔✔Civil Rights Act of 1964 - ✔✔1st comprehensive U.S. law making ti unlawful to
discriminate on the basis of race, color, religion, sex, or national origin.
✔✔Civil Rights Act of 1991 - ✔✔U.S. act that expand the possible damage awards
available to victims of intentional discrimination to include compensatory and punitive
damages; gives plaintiffs in cases of alleged discrimination the right to a jury trial.
✔✔Code of conduct - ✔✔Principles of conduct within an organization that guide
decision making and behavior; also knows as code of ethics.
✔✔Americans with Disabilities Act (ADA) - ✔✔U.S. act that prohibits discrimination
against a qualified individual with a disability because of his/her disability.
✔✔Assignees - ✔✔Employees who work outside their home countries.
✔✔Bill - ✔✔A proposal presented to a legislative body for possible enactment as a
statute.
✔✔Bona file occupational qualification (BFOQ) - ✔✔Situation in which religion, sex, or
national origin is reasonably necessary to carrying out a particular jobs function in the
normal operations of an organization.
✔✔ADA Amendments Act (ADAAA) - ✔✔Amendments to U.S. American with
Disabilities Act covering the definition of individuals regarded as having a disability,
mitigating measures, and other rules of construction to guide the analysis of what
constitutes a disability.
✔✔Adverse impact - ✔✔Type of discrimination that results when a neutral policy has a
discriminatory effect; also known as disparate impact.
✔✔Age Discrimination in Employment Act (ADEA) - ✔✔U.S. act that prohibits
discrimination in the workplace on the basis of age.
AND ANSWERS GRADED A+
✔✔Employee Retirement Income Security Act (ERISA) - ✔✔U.S. act that established
uniform minimum standards for employer-sponsored retirement and health and welfare
benefit programs.
✔✔Employees - ✔✔Individuals who exchange work for wages or salary; in the U.S.
workers who are covered by Fair Labor Standards Act regulations as determined by the
IRS.
✔✔Employment practices liability insurance (EPLI) - ✔✔Type of liability insurance
covering an organization against claims by employees, former employees, and
employment candidates alleging that their legal rights in the employment relationship
have been violated.
✔✔Equal Employment Opportunity Act - ✔✔U.S. act that amended Title VII and gave
the Equal Opportunity Commission authority to implement its administrative findings and
conduct its own enforcement litigation.
✔✔Drug-Free Workplace Act - ✔✔U.S. law that requires federal contractors with
contracts of $100,000 or more as well as recipients of grants from federal government
to certify they are maintaining a drug-free workplace.
✔✔Duty of care - ✔✔Principle that organizations should take all steps that are
reasonably possible to ensure the health, safety, and well-being of employees and
protect them from foreseeable injury.
✔✔Employee Polygraph Protection Act (EPPA) - ✔✔U.S. act that generally prevents
most private employers engaged in or affecting interstate commerce from using lie
detector tests either for pre-employment screening or during the course of employment,
with certain exemptions.
✔✔Employee resource group (ERG) - ✔✔Voluntary group for employees who share a
particular diversity dimension (race, religion, ethnicity, sexual orientation, etc); also
known as affinity group or network group.
✔✔Diversity council - ✔✔Task force created to define a diversity and inclusion initiative
and guide the development and implementation process.
✔✔Diversity dimensions - ✔✔Framework for understanding the range and complexity of
diversity; includes four layers (personality, internal dimensions, external dimensions,
and organizational dimensions); also known as identity group.
,✔✔Diversity of thought - ✔✔Concept describing the presence of different types of
cognitive processes in a workplace; opposed to "groupthink" or similarity of though
processes and opnions.
✔✔Divestiture - ✔✔Sale by company of an asset that is not performing well, that is not
core to the company's business, or that is worth more as a separate entity.
✔✔Disability - ✔✔Physical or mental impairment that substantially limits major life
activities.
✔✔Disparate impact - ✔✔Type of discrimination that results when a neutral policy has a
discriminatory effect; also known as adverse impact.
✔✔Disparate treatment - ✔✔Type of discrimination that occurs when an applicant or
employee is treated differently because of his or her membership in a protected class.
✔✔Diversity - ✔✔Differences in characteristics of people; can involve personality, work
style, race, age, ethnicity, gender, religion, education, functional level at work, etc.
✔✔Contingency plan - ✔✔Protocol than an organization implements when an identified
risk event.
✔✔Corporate social responsibility (CSR) - ✔✔Recognition of the impact a corporations
has on the lives of its stakeholders and the environment; can include corporate
governance, corporate philanthropy, sustainability, and employee rights and workplace
safety.
✔✔Cosourcing - ✔✔Situation in which an enterprise outsources only one part of a
function, often collocating it at the organization's workplace.
✔✔Dilemma reconciliation - ✔✔Process of charting a course through cultural
differences.
✔✔Comparable worth - ✔✔Concept that states that jobs requiring comparable skills,
effort, responsibility, and working conditions filled primarily by women should have the
same job classification and salary as similar jobs filled by men.
✔✔Compliance - ✔✔Being in accordance with all national federal, regional, or local
laws, regulations, and government authority requirements for all the nations in which an
organization operates.
✔✔Compliance program - ✔✔System for ensuring that policies and procedures
addressing issues identified in the code of conduct are presented to and understood
, and acted on by everyone in the organization and for evaluating the results of those
efforts.
✔✔Consolidated Omnibus Budget Reconciliation Act (COBRA) - ✔✔U.S. act that
provides individuals and dependents who may lose medical coverage with opportunity
to pay to continue coverage.
✔✔Burlington Industries Inc v. Ellerth - ✔✔U.S. court ruling that distinguished between
supervisor harassment that results in tangible employment actions and supervisor
harassment that does not.
✔✔Civil Rights Act of 1964 - ✔✔1st comprehensive U.S. law making ti unlawful to
discriminate on the basis of race, color, religion, sex, or national origin.
✔✔Civil Rights Act of 1991 - ✔✔U.S. act that expand the possible damage awards
available to victims of intentional discrimination to include compensatory and punitive
damages; gives plaintiffs in cases of alleged discrimination the right to a jury trial.
✔✔Code of conduct - ✔✔Principles of conduct within an organization that guide
decision making and behavior; also knows as code of ethics.
✔✔Americans with Disabilities Act (ADA) - ✔✔U.S. act that prohibits discrimination
against a qualified individual with a disability because of his/her disability.
✔✔Assignees - ✔✔Employees who work outside their home countries.
✔✔Bill - ✔✔A proposal presented to a legislative body for possible enactment as a
statute.
✔✔Bona file occupational qualification (BFOQ) - ✔✔Situation in which religion, sex, or
national origin is reasonably necessary to carrying out a particular jobs function in the
normal operations of an organization.
✔✔ADA Amendments Act (ADAAA) - ✔✔Amendments to U.S. American with
Disabilities Act covering the definition of individuals regarded as having a disability,
mitigating measures, and other rules of construction to guide the analysis of what
constitutes a disability.
✔✔Adverse impact - ✔✔Type of discrimination that results when a neutral policy has a
discriminatory effect; also known as disparate impact.
✔✔Age Discrimination in Employment Act (ADEA) - ✔✔U.S. act that prohibits
discrimination in the workplace on the basis of age.
