Having a basic understanding of information systems is good, but not nearly as important as
understanding other functional business areas
True or False - Answers True
Smoke signals and library card catalogs are examples of an information system
True or False - Answers True
Most retail stores now use computer-based information systems to keep track of inventory, but
few use them to evaluate sales trends.
True or False - Answers True
Management information systems (MIS) provide information in the form of reports and displays.
True or False - Answers TRUE
A large-scale movement to outsource basic software programming functions to India, the
Middle East, and Asia-Pacific countries has resulted because U.S. programmers have been
inadequately trained.
True or False? - Answers FAlse
Most end users in business are referred to as knowledge workers, people who spend most of
their time communicating, collaborating, and creating, using, and distributing information.
True or False? - Answers TRUE
Data are raw facts or observations, typically about physical phenomena or business
transactions.
True or False? - Answers TRUE
,Information technology can be used to support _______________.
Select one:
a. customer support processes
b. any other business activity
c. product development teams
d. All the choices are correct. - Answers D
Companies generally rely on e-business applications to do all of the following except:
Select one:
a. Implement electronic commerce systems
b. Promote enterprise collaboration among business teams and workgroups
c. Monitor employee productivity
d. Re-engineer internal business processes - Answers c
Process control systems monitor and control _______________ processes.
Select one:
a. physical
b. transactional
c. inter-departmental
d. mechanical - Answers physical
The information systems function is equally as important to business success as the function
of _______________.
Select one:
a. human resources management
, b. operations management
c. accounting
d. All the choices are correct. - Answers D
An ___________ system is an organized combination of people, hardware, software,
telecommunications networks, and data resources that collects, transforms, and disseminates
information in an organization. - Answers Information
The success of an information system should be measured by both its efficiency and its
_________ - Answers accuracy
_____________ is the information systems activity in which data and information are retained in
an organized manner for later use. - Answers storage
Most products and services have some sort of substitute available to the consumer.
true or false? - Answers true
A company that places a strategic focus on customer value recognizes that quality, rather than
price, has become a primary determinant in a customer's perception of value.
true or false? - Answers true
The value chain concept can help managers decide where and how to apply the strategic
capabilities of information technology.
true or false? - Answers TRUE
As an organization's learning process continues and its knowledge base expands, the
knowledge creating company works to integrate its knowledge into its business processes,
products, and services.
true or false? - Answers TRUE
All of the following are competitive forces in the marketplace except:
Select one: