AIC EXAM - CHAPTER 1 - COMMUNICATION SKILLS LATEST UPDATE) REAL QUESTIONS AND VERIFIED ANSWERS |100% CORRECT | ALREADY GRADED

AIC EXAM - CHAPTER 1 - COMMUNICATION SKILLS
LATEST UPDATE) REAL QUESTIONS AND VERIFIED
ANSWERS |100% CORRECT | ALREADY GRADED
What percentage of conversations do
listeners remember of what they hear?
A. 10%
B. 30%
C. 50%
D. 90% Ans✓✓✓ A


What percentage of conversations do
speakers remember of what they say and
do?
A. 30%
B. 50%
C. 70%
D. 90% Ans✓✓✓ D


When giving presentations, people should do
which of the following?
A. present extra information beyond their
primary goal to demonstrate their
expertise
B. speak quickly to get in as much

, information as possible
C. speak as loudly as possible to ensure
they can be heard
D. keep the conversation short and on topic Ans✓✓✓ D


Which of the following should people do to
effectively listen?
A. keep their mobile phone volume up so
they do not miss a phone call
B. listen objectively with the intent to
understand the speaker's perspective
C. ask questions as they think of them so
they don't forget to ask them later
D. avoid eye contact with the speaker Ans✓✓✓ B


Which of the following statements is true
about texting and a subcontractor change
order?
A. It is a good practice to text authorization
of a change order to your subcontractors
as long as you are sure they have a
smartphone.
B. It is a good practice for your