Texas Roadhouse Server Test Questions and Answers | Latest Version | 2025/2026 | Correct & Verified

Texas Roadhouse Server Test Questions and Answers | Latest Version | 2025/2026 | Correct & Verified What is the first step a server should take when greeting a guest at Texas Roadhouse? Welcome the guest with a friendly greeting and offer a menu How should a server handle a guest complaint about undercooked steak? Apologize, inform the kitchen, and offer to recook or replace the steak When a guest orders a side salad, what should the server check before delivering it? Ensure it has the correct dressing and any requested toppings How should a server respond if a guest asks for a menu item that is out of stock? Politely inform the guest and suggest alternatives What is the proper way to take a drink order? Confirm the type of drink, size, and any modifications When serving rolls, what should a server always provide? Butter and a plate for the rolls How should a server upsell appetizers? 2 Recommend popular starters and describe their flavor or portion size What is the correct procedure for handling a guest with a food allergy? Notify the kitchen immediately and ensure cross-contamination is avoided How should a server check back with a guest after serving the entrée? Within two to three minutes to ensure satisfaction When is it appropriate to refill drinks? Before the guest’s glass is empty, without interrupting their meal How should a server handle a guest asking for a steak cooked medium rare? Repeat the order back to the guest and write the special instructions clearly What is the proper way to suggest side dishes? Mention popular or complementary sides to the entrée ordered How should a server handle a guest requesting a modification to a menu item? Confirm the modification with the guest and communicate clearly to the kitchen What is the correct order for taking a table’s drink and food order? Take drinks first, then appetizers, then entrees 3 How should a server handle a table with multiple checks? Ask guests how they want to split the bill before running it When delivering a check, what should the server always do? Present it politely and thank the guest for dining How should a server respond to a guest requesting a steak knife for a salad? Politely explain it isn’t standard and offer proper utensils if needed What is the correct way to suggest a dessert? Describe the desserts and recommend customer favorites How should a server handle a situation when the kitchen is delayed? Inform the guest, apologize, and offer complimentary bread or drinks if appropriate What is the proper technique for carrying multiple plates to a table? Balance them carefully and walk steadily to avoid spills How should a server respond if a guest drops silverware on the floor? Replace it immediately with clean silverware 4 When should a server offer refills on non-alcoholic beverages? Regularly throughout the meal without waiting for the guest to ask How should a server greet a guest during peak hours? Quickly acknowledge them and let them know seating or wait time What should a server do if a guest asks for a steak temperature that isn’t on the menu? Confirm the guest’s preference and