HPEX 445 Exam 1 (Chapters 1-5) With 33 ques ons and
answers Newest RATED A+ 2026
Healthcare - Ans The healthcare system is made up of 5 main components:
1. Educa on and research: professional schools
2. Suppliers: drugs, equipment
3. Insurers: government (Medicare, Medicaid, CHIP, VA); commercial, self-insured employers,
Blue Cross/Blue Shield (BC/BS)
4. Payers: state agencies, BC/BS, commercial insurers, "self-pay"
5. Providers
U.S. Healthcare Expenditures Compared to Other Countries - Ans The United States capita on
average is about $4,000 more expensive than other countries at $7,538 per person per year.
Leadership Func ons - Ans External
-More forward thinking
-Set direc on for the organiza on
-Mo vate employees and stakeholders
-Keep en ty on course
-Effec ve spokesperson
-Determine strategies for future
-Transform organiza on
-Includes Health Policy, Laws, & Regula ons, community groups, vendors, media, government,
strategic partners, financial stakeholders
Management Func ons - Ans Internal
, -Staffing personnel
-Controlling resources
-Supervising service provided
-Overseeing adherence to regula ons
-Counseling employees
-Includes administra on, professionals, opera ons
Followership - Ans -Every leader needs a follower (leaders must have someone to lead in order
to accomplish what they set out to do)
-Not everyone can or should be a leader
-True leaders inspire commitment
-Leaders can't be self-absorbed
-Recognize importance of geFng respect
Leadership Styles:
1. Coercive Style - Ans -The Coercive Style is intent on obtaining immediate compliance from
employees
-A leader using this style likes to ghtly control situa ons and emphasizes the nega ve over the
posi ve when providing feedback
-MoGo: "Do what I tell you!", "You MUST do this NOW!"
-Leader provides clear direc ves for employees without solici ng their input or listening to their
reac ons
-Maintains ght control of employees through frequent visits, reports, and other forms of
monitoring
-Relies nega ve correc ve feedback to emphasize what is being done wrong and what must be
corrected
-Uses occasional aGen on-geFng strategies (like fist-pounding on tables or name calling) to
embarrass an employee into compliance
answers Newest RATED A+ 2026
Healthcare - Ans The healthcare system is made up of 5 main components:
1. Educa on and research: professional schools
2. Suppliers: drugs, equipment
3. Insurers: government (Medicare, Medicaid, CHIP, VA); commercial, self-insured employers,
Blue Cross/Blue Shield (BC/BS)
4. Payers: state agencies, BC/BS, commercial insurers, "self-pay"
5. Providers
U.S. Healthcare Expenditures Compared to Other Countries - Ans The United States capita on
average is about $4,000 more expensive than other countries at $7,538 per person per year.
Leadership Func ons - Ans External
-More forward thinking
-Set direc on for the organiza on
-Mo vate employees and stakeholders
-Keep en ty on course
-Effec ve spokesperson
-Determine strategies for future
-Transform organiza on
-Includes Health Policy, Laws, & Regula ons, community groups, vendors, media, government,
strategic partners, financial stakeholders
Management Func ons - Ans Internal
, -Staffing personnel
-Controlling resources
-Supervising service provided
-Overseeing adherence to regula ons
-Counseling employees
-Includes administra on, professionals, opera ons
Followership - Ans -Every leader needs a follower (leaders must have someone to lead in order
to accomplish what they set out to do)
-Not everyone can or should be a leader
-True leaders inspire commitment
-Leaders can't be self-absorbed
-Recognize importance of geFng respect
Leadership Styles:
1. Coercive Style - Ans -The Coercive Style is intent on obtaining immediate compliance from
employees
-A leader using this style likes to ghtly control situa ons and emphasizes the nega ve over the
posi ve when providing feedback
-MoGo: "Do what I tell you!", "You MUST do this NOW!"
-Leader provides clear direc ves for employees without solici ng their input or listening to their
reac ons
-Maintains ght control of employees through frequent visits, reports, and other forms of
monitoring
-Relies nega ve correc ve feedback to emphasize what is being done wrong and what must be
corrected
-Uses occasional aGen on-geFng strategies (like fist-pounding on tables or name calling) to
embarrass an employee into compliance
