1
ADR Multiple Choice Questions with Answers (100%
Correct Answers)
Which of the following best explains the difference between "conflict"
and "dispute"?
A. conflict is a perceived clash of interests, and a dispute is an actual
clash of interests
B. conflicts are interpersonal. disputes solely arise in court.
C. disputes result from acting upon conflict
D. disputes necessarily involve attorneys. conflicts can involve
anyone.— Answer: C
How can a general understanding of the theoretical underpinnings of
conflict be helpful in practice?
A. because conflicts are typically very specific, a general theory of
conflict is irrelevant
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B. conflicts arising in business settings will never be grounded in social
process theory
C. understanding the general theory of conflict can help attorneys
understand why and how conflicts form
D. focusing on different theories of conflict exist can precent an
attorney from developing a more nuanced understanding of the
dynamics leading to specific disputes— Answer: C
What are the three ways in which people experience conflict, according
to Bernard Mayer?
A. cognitive, perception, and emotional
B. cognitive, behavioral, and emotional
C. cognitive, behavioral, and action
D. cognitive, emotional, and feeling— Answer: B
The dispute pyramid is most useful to show that:
A. disputes are resolved only in court
B. court filings continue to increase year after year
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C. court filings far outweigh the number of grievances
D. far more perceived injuries occur than court filings— Answer: D
Adjudicatory and consensual methods differ based on:
A. who will pay for the filing fees
B. the theoretical underpinnings of the conflict
C. the number of attorneys on each side
D. who will determine the outcome of the dispute— Answer: D
Which of the following is not a motive for the interest in creating
alternatives to traditional litigation?
A. saving time and money
B. utilizing more open, flexible, and responsive processes that can
adapt to participants' needs
C. decreasing community involvement in the dispute resolution
process
D. broadening access to "justice"— Answer: C
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, 4
What is the difference between position-based processes and interest-
based processes?
A. adjudication is always a position-based process, whereas
negotiation is exclusively an interest-based process
B. adjudication never involved interest-based processes, because it
only acknowledges people's positions, or what someone says she
wants or is entitled to have
C. a position-based process tends to have parties asserting positions
opposing each other; interest-based processes include attempts to
reconcile the parties' interests by finding a solution satisfying the
underlying interests of both parties
D. mediation and negotiated never involve positions, since they care
about resolving the needs or motives that underlie each parties'
position— Answer: C
Which of the following correctly states the distinction between
mediation and binding arbitration?
A. mediation is exclusively interest-based, whereas arbitration is
exclusively position-based
© 2025 All rights reserved
ADR Multiple Choice Questions with Answers (100%
Correct Answers)
Which of the following best explains the difference between "conflict"
and "dispute"?
A. conflict is a perceived clash of interests, and a dispute is an actual
clash of interests
B. conflicts are interpersonal. disputes solely arise in court.
C. disputes result from acting upon conflict
D. disputes necessarily involve attorneys. conflicts can involve
anyone.— Answer: C
How can a general understanding of the theoretical underpinnings of
conflict be helpful in practice?
A. because conflicts are typically very specific, a general theory of
conflict is irrelevant
© 2025 All rights reserved
,2
B. conflicts arising in business settings will never be grounded in social
process theory
C. understanding the general theory of conflict can help attorneys
understand why and how conflicts form
D. focusing on different theories of conflict exist can precent an
attorney from developing a more nuanced understanding of the
dynamics leading to specific disputes— Answer: C
What are the three ways in which people experience conflict, according
to Bernard Mayer?
A. cognitive, perception, and emotional
B. cognitive, behavioral, and emotional
C. cognitive, behavioral, and action
D. cognitive, emotional, and feeling— Answer: B
The dispute pyramid is most useful to show that:
A. disputes are resolved only in court
B. court filings continue to increase year after year
© 2025 All rights reserved
,3
C. court filings far outweigh the number of grievances
D. far more perceived injuries occur than court filings— Answer: D
Adjudicatory and consensual methods differ based on:
A. who will pay for the filing fees
B. the theoretical underpinnings of the conflict
C. the number of attorneys on each side
D. who will determine the outcome of the dispute— Answer: D
Which of the following is not a motive for the interest in creating
alternatives to traditional litigation?
A. saving time and money
B. utilizing more open, flexible, and responsive processes that can
adapt to participants' needs
C. decreasing community involvement in the dispute resolution
process
D. broadening access to "justice"— Answer: C
© 2025 All rights reserved
, 4
What is the difference between position-based processes and interest-
based processes?
A. adjudication is always a position-based process, whereas
negotiation is exclusively an interest-based process
B. adjudication never involved interest-based processes, because it
only acknowledges people's positions, or what someone says she
wants or is entitled to have
C. a position-based process tends to have parties asserting positions
opposing each other; interest-based processes include attempts to
reconcile the parties' interests by finding a solution satisfying the
underlying interests of both parties
D. mediation and negotiated never involve positions, since they care
about resolving the needs or motives that underlie each parties'
position— Answer: C
Which of the following correctly states the distinction between
mediation and binding arbitration?
A. mediation is exclusively interest-based, whereas arbitration is
exclusively position-based
© 2025 All rights reserved
