Organizational Behavior C715 Final
Review Questions with Accurate
Answers
________ are defined as people who oversee the activities of others and who are
responsible for attaining goals in organizations. correct answer Managers
________ illustrates a process loss from using teams. correct answer Social
loafing
________ involves evaluating one's performance against the performance of one
or more others. correct answer Forced comparison
________ is a conflict-handling technique in which the parties in a conflict each
desire to satisfy fully the concerns of all parties. correct answer Collaborating
________ is a process that helps new employees adapt to the prevailing
organizational culture. correct answer Socialization.
________ is defined as a psychological state that exists when you agree to make
yourself vulnerable to another because you have positive expectations about how
things are going to turn out. correct answer Trust
________ make it impossible for leader behavior to make any difference to
follower outcomes. correct answer Neutralizers
,________ ranking requires the evaluator to place employees into a particular
classification, such as top one-fifth or second one-fifth. correct answer Group
order
________ refers to staying with a decision even when there is clear evidence it is
wrong. correct answer Escalation of committment
________ refers to the degree to which members are attracted to each other and
motivated to stay in the group. correct answer Cohesiveness
___________bias refers to the tendency for people to base their judgments on
information that is easily accessible. correct answer Availability Bias
_________is the only tactic effective across organizational levels. correct answer
Rational Persuasion
________refers to the tendency of individuals to believe they can predict the
outcome of random events. correct answer Randomness Error
_______bias refers to the tendency to seek out information that reaffirms past
choices and to discount information that contradicts past judgements. correct
answer Confirmation Bias
_____bias refers to the tendency to believe falsely after an outcome of an event is
actually known, that one would have accurately predicted that outcome. correct
answer Hindsight Bias
,. ________ is as important for managers as for front-line employees and, among
all Big Five Model traits, is most consistently related to job performance. correct
answer Conscientiousness- someone who is responsible, dependable, persistent,
and organized. Most consistently related to increased job performance.
. Grace works for a pet store where everyone is committed to the happiness of
the animals. Often employees, bosses, and hourly workers alike, come into the
store ""off the clock"" and spend time training the animals. Everyone loves the
store, the animals, and their jobs. This attitude of her co-workers inspires Grace to
do her best. Based on this information, we can say that Grace is experiencing the
effects of ________. correct answer organizational climate- shared perceptions
organizational members have about their organization and work environment
"Stability" is one of the seven primary characteristics that captures the essence of
an organization's culture. It indicates the degree to which ________. correct
answer organizational activities emphasize maintaining the status quo in contrast
to growth
) Alcoa headquarters has few individual offices, even for senior executives. The
space is essentially made up of cubicles, common areas, and meeting rooms. This
informality conveys to employees that Alcoa values ________. correct answer
equality
) Araceli is a team member in a large corporation. She never speaks in team
meetings because she has seen members talk behind each others' backs after the
meetings. Members are constantly monitoring the other members' work and
looking for mistakes to point out in a meeting. According to the information
provided, which contextual factor is lacking in Araceli's team? correct answer
climate of trust
, ) Which of the following terms refers to a situation in which a person inaccurately
perceives a second person, and the resulting expectations cause the second
person to behave in ways consistent with the original perception? correct answer
Self Fulfilling Prophecy
A group decision-making method in which individual members meet face-to-face
to pool their judgments in a systematic but independent fashion is the ________
technique. correct answer nominal groups
A manager doing performance appraisals gives more weight to recent employee
behaviors than to behaviors of 6 or 9 months earlier. This shows that the
manager's perception is affected by a(n) ________ bias. correct answer
availability bias- the tendency for people to base their judgements on information
that is readily available.
A party who seeks to appease an opponent may be willing to place the
opponent's interests above his or her own, sacrificing to maintain the
relationship. We refer to this intention as ________. correct answer
accommodating
A positive organizational culture emphasizes ________. correct answer individual
vitality and growth
A statement regarding the establishment of the organizational culture and its
effects on the organization? correct answer Culture acts as a control mechanism
and guides the behavior of employees.
A strong culture can act as a substitute for which of the following? correct answer
formalization- creates predictability, orderliness, and consistency. The stronger an
Review Questions with Accurate
Answers
________ are defined as people who oversee the activities of others and who are
responsible for attaining goals in organizations. correct answer Managers
________ illustrates a process loss from using teams. correct answer Social
loafing
________ involves evaluating one's performance against the performance of one
or more others. correct answer Forced comparison
________ is a conflict-handling technique in which the parties in a conflict each
desire to satisfy fully the concerns of all parties. correct answer Collaborating
________ is a process that helps new employees adapt to the prevailing
organizational culture. correct answer Socialization.
________ is defined as a psychological state that exists when you agree to make
yourself vulnerable to another because you have positive expectations about how
things are going to turn out. correct answer Trust
________ make it impossible for leader behavior to make any difference to
follower outcomes. correct answer Neutralizers
,________ ranking requires the evaluator to place employees into a particular
classification, such as top one-fifth or second one-fifth. correct answer Group
order
________ refers to staying with a decision even when there is clear evidence it is
wrong. correct answer Escalation of committment
________ refers to the degree to which members are attracted to each other and
motivated to stay in the group. correct answer Cohesiveness
___________bias refers to the tendency for people to base their judgments on
information that is easily accessible. correct answer Availability Bias
_________is the only tactic effective across organizational levels. correct answer
Rational Persuasion
________refers to the tendency of individuals to believe they can predict the
outcome of random events. correct answer Randomness Error
_______bias refers to the tendency to seek out information that reaffirms past
choices and to discount information that contradicts past judgements. correct
answer Confirmation Bias
_____bias refers to the tendency to believe falsely after an outcome of an event is
actually known, that one would have accurately predicted that outcome. correct
answer Hindsight Bias
,. ________ is as important for managers as for front-line employees and, among
all Big Five Model traits, is most consistently related to job performance. correct
answer Conscientiousness- someone who is responsible, dependable, persistent,
and organized. Most consistently related to increased job performance.
. Grace works for a pet store where everyone is committed to the happiness of
the animals. Often employees, bosses, and hourly workers alike, come into the
store ""off the clock"" and spend time training the animals. Everyone loves the
store, the animals, and their jobs. This attitude of her co-workers inspires Grace to
do her best. Based on this information, we can say that Grace is experiencing the
effects of ________. correct answer organizational climate- shared perceptions
organizational members have about their organization and work environment
"Stability" is one of the seven primary characteristics that captures the essence of
an organization's culture. It indicates the degree to which ________. correct
answer organizational activities emphasize maintaining the status quo in contrast
to growth
) Alcoa headquarters has few individual offices, even for senior executives. The
space is essentially made up of cubicles, common areas, and meeting rooms. This
informality conveys to employees that Alcoa values ________. correct answer
equality
) Araceli is a team member in a large corporation. She never speaks in team
meetings because she has seen members talk behind each others' backs after the
meetings. Members are constantly monitoring the other members' work and
looking for mistakes to point out in a meeting. According to the information
provided, which contextual factor is lacking in Araceli's team? correct answer
climate of trust
, ) Which of the following terms refers to a situation in which a person inaccurately
perceives a second person, and the resulting expectations cause the second
person to behave in ways consistent with the original perception? correct answer
Self Fulfilling Prophecy
A group decision-making method in which individual members meet face-to-face
to pool their judgments in a systematic but independent fashion is the ________
technique. correct answer nominal groups
A manager doing performance appraisals gives more weight to recent employee
behaviors than to behaviors of 6 or 9 months earlier. This shows that the
manager's perception is affected by a(n) ________ bias. correct answer
availability bias- the tendency for people to base their judgements on information
that is readily available.
A party who seeks to appease an opponent may be willing to place the
opponent's interests above his or her own, sacrificing to maintain the
relationship. We refer to this intention as ________. correct answer
accommodating
A positive organizational culture emphasizes ________. correct answer individual
vitality and growth
A statement regarding the establishment of the organizational culture and its
effects on the organization? correct answer Culture acts as a control mechanism
and guides the behavior of employees.
A strong culture can act as a substitute for which of the following? correct answer
formalization- creates predictability, orderliness, and consistency. The stronger an
