WGU C715 ORGANIZATIONAL BEHAVIOR
QUESTIONS WITH ACCURATE ANSWERS
A process of making decisions by constructing simplified models that extract the
essential features from problems without knowing their complexity is known as?
correct answer bounded rationality
A strong culture should reduce employee turnover because it results in? correct
answer cohesiveness and organizational commitment
A theory that states achievement, power and affiliation are three important needs
that help explain motivation. correct answer McClelland's theory of needs (need
for power, need for achievement, need for affiliation)
A version of self-determination theory which holds that allocating extrinsic
rewards for behavior that had been previously intrinsically rewarding tends to
decrease the overall level of motivation if the rewards are seen as controlling.
correct answer Cognitive evaluation theory
Abilities of members, personality, allocating roles, diversity, cultural differences,
size of teams, member preferences are what component of teams? correct
answer composition (what kind of people make up the team p 316)
According to Fred Luthans and his associates, managers involved in traditional
management activities undertook which of the following tasks?
A) motivating
B) socializing
C) decision making
,D) training
E) politicking correct answer decision making
According to the attribution theory of leadership, a person aiming to be a leader
has to what? correct answer shape the perception that he or she could be a good
leader
According to the Fiedler contingency model, high managerial control is
characterized by? correct answer high task structure, good leader-member
relationships, strong position power
According to the interactionist view, what type of conflict supports the goals of
the group and improves its performance? correct answer Functional
Among all Big 5 personality traits, which one is most consistently related to job
performance? correct answer conscientiousness
attributional theory correct answer when we observe someone's behavior, we
attempt to determine whether it was caused by internal or external factors.
Big 5 Personality Traits correct answer Openness, Conscientiousness,
Agreeableness, Extroversion, Emotional stability.
Common goals, specific goals, team efficacy, mental models, conflict and social
loafing are what components of team? correct answer process
Conflict is dysfunctional when it?? correct answer Reduce group cohesivness
, Culture is most likely to be a liability when? correct answer The environment is
dynamic (fast moving, rapid change).
dispositional attribution correct answer attributing behavior to the person's
disposition and traits (internal)
Five steps of negotiation process? correct answer Preparation and planning,
definition of ground rules, clarification and justification, bargaining and problem
solving, closure and implementation (in order).
Five-Stage Model of Group Development correct answer 1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning (page 275)
For process conflict to be kept productive, it must be kept? correct answer low
(448 process conflict, etc.)
Helen, a high school teacher, wants her students to actively participate more in
class. She has decided to use reinforcement theory to get the required results.
What can she do to get them to participate more? correct answer She is going to
give students extra credit when they contribute.
hereditary correct answer determined at time of conception
QUESTIONS WITH ACCURATE ANSWERS
A process of making decisions by constructing simplified models that extract the
essential features from problems without knowing their complexity is known as?
correct answer bounded rationality
A strong culture should reduce employee turnover because it results in? correct
answer cohesiveness and organizational commitment
A theory that states achievement, power and affiliation are three important needs
that help explain motivation. correct answer McClelland's theory of needs (need
for power, need for achievement, need for affiliation)
A version of self-determination theory which holds that allocating extrinsic
rewards for behavior that had been previously intrinsically rewarding tends to
decrease the overall level of motivation if the rewards are seen as controlling.
correct answer Cognitive evaluation theory
Abilities of members, personality, allocating roles, diversity, cultural differences,
size of teams, member preferences are what component of teams? correct
answer composition (what kind of people make up the team p 316)
According to Fred Luthans and his associates, managers involved in traditional
management activities undertook which of the following tasks?
A) motivating
B) socializing
C) decision making
,D) training
E) politicking correct answer decision making
According to the attribution theory of leadership, a person aiming to be a leader
has to what? correct answer shape the perception that he or she could be a good
leader
According to the Fiedler contingency model, high managerial control is
characterized by? correct answer high task structure, good leader-member
relationships, strong position power
According to the interactionist view, what type of conflict supports the goals of
the group and improves its performance? correct answer Functional
Among all Big 5 personality traits, which one is most consistently related to job
performance? correct answer conscientiousness
attributional theory correct answer when we observe someone's behavior, we
attempt to determine whether it was caused by internal or external factors.
Big 5 Personality Traits correct answer Openness, Conscientiousness,
Agreeableness, Extroversion, Emotional stability.
Common goals, specific goals, team efficacy, mental models, conflict and social
loafing are what components of team? correct answer process
Conflict is dysfunctional when it?? correct answer Reduce group cohesivness
, Culture is most likely to be a liability when? correct answer The environment is
dynamic (fast moving, rapid change).
dispositional attribution correct answer attributing behavior to the person's
disposition and traits (internal)
Five steps of negotiation process? correct answer Preparation and planning,
definition of ground rules, clarification and justification, bargaining and problem
solving, closure and implementation (in order).
Five-Stage Model of Group Development correct answer 1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning (page 275)
For process conflict to be kept productive, it must be kept? correct answer low
(448 process conflict, etc.)
Helen, a high school teacher, wants her students to actively participate more in
class. She has decided to use reinforcement theory to get the required results.
What can she do to get them to participate more? correct answer She is going to
give students extra credit when they contribute.
hereditary correct answer determined at time of conception
