TCU Interpersonal Communication- Richards Exam 1 Questions and Answers Fully Solved
Communication- Physical Needs - Answers important for health and development; Frederick II
experiment (orphanage: only gave babies primal needs, no affection, babies died!); important for adult
health (social interaction - heart disease/high blood pressure lower with social ties) (examples: Floyd's
study on affection and stress; HIV progresses slower after people know about disease; Older people w/
friends are less likely to die)
Communication- Relational Needs - Answers relationship formation/maintenance requires
communication; relationships predict overall happiness & depression (Ex. Feral Children "raised by
animals" Victor of Aveyron, John Sebunya, Oxana Malaya)
Communication- Identity Needs - Answers communication with others determines how we see
ourselves (social comparison); "All the world's a stage" (Jacques, As You Like It, Shakespeare); play
different roles in different situations
Communication- Spiritual Needs - Answers allows us to share beliefs, morals, and values with others
(75% of college students have "meaning of life" discussion with friends)
Communication- Instrumental Needs - Answers practical, everyday needs; help us accomplish short term
tasks; must precede other needs2
model - Answers simplified way of thinking about something
encoding - Answers turning a thought into a behavior
decoding - Answers turning a behavior into a thought
Action Model - Answers communication as a one way process; source, encodes, message, channels,
receiver, decodes, noise, physical, psychological, physiological
Interaction Model - Answers communication as a two way process; includes all elements of the action
model, except: feedback & context
Transaction Model - Answers communication as a multi-way process; messages & feedback are being
sent at the same time/encoding & decoding are happening at the same time (main difference between
transaction and interaction model)
6 Characteristics of Communication: 1. Communication relies on multiple characteristics - Answers
channel rich contexts: two way (face to face)
channel lean contexts: one way communication (more channels)
6 Characteristics of Communication: 2. Communication passes through filters - Answers interpretation of
messages is dependent on perceptions, experiences, biases & beliefs
, 6 Characteristics of Communication: 3. People give communication meaning - Answers assign value to
symbols
language is arbitrary, but still very powerful
(ex. stop sign)
6 Characteristics of Communication: 4. Communication has literal meanings and relational implications -
Answers -content dimension
"I'm feeling blue" = I am sad
-relational dimension
"I'm feeling blue" = this relationship is one where we confide in each other
-meta communcation= emotional communication
6 Characteristics of Communication: 5. Communication sends a message, whether intentional or
unintentional - Answers 2 perspectives:
-one cannot NOT communicate
-communication only involves intentional messages
6 Characteristics of Communication: 6. Communication is governed by rules - Answers Explicit Rules
-(ex.) silence cell phones in movie theaters; shake hands with someone you meet
Implicit Rules
-(ex.) wear pants to class
Definition of Interpersonal Communication - Answers Communication that occurs between two people
within the context of their relationship and that, as it evolves, helps them negotiate and define their
relationship.
Culture - Answers the system of learned, shared symbols, language, values and norms that distinguish
with one group of people from another
"Culture of Honor" Study - Answers 1996: Cohen, Nesbitt, Bowdle, & Schwarz
Components of Culture - Answers symbols
language
values= beliefs about what is right and what is prioritized
norms= things that are normative in a culture
Communication- Physical Needs - Answers important for health and development; Frederick II
experiment (orphanage: only gave babies primal needs, no affection, babies died!); important for adult
health (social interaction - heart disease/high blood pressure lower with social ties) (examples: Floyd's
study on affection and stress; HIV progresses slower after people know about disease; Older people w/
friends are less likely to die)
Communication- Relational Needs - Answers relationship formation/maintenance requires
communication; relationships predict overall happiness & depression (Ex. Feral Children "raised by
animals" Victor of Aveyron, John Sebunya, Oxana Malaya)
Communication- Identity Needs - Answers communication with others determines how we see
ourselves (social comparison); "All the world's a stage" (Jacques, As You Like It, Shakespeare); play
different roles in different situations
Communication- Spiritual Needs - Answers allows us to share beliefs, morals, and values with others
(75% of college students have "meaning of life" discussion with friends)
Communication- Instrumental Needs - Answers practical, everyday needs; help us accomplish short term
tasks; must precede other needs2
model - Answers simplified way of thinking about something
encoding - Answers turning a thought into a behavior
decoding - Answers turning a behavior into a thought
Action Model - Answers communication as a one way process; source, encodes, message, channels,
receiver, decodes, noise, physical, psychological, physiological
Interaction Model - Answers communication as a two way process; includes all elements of the action
model, except: feedback & context
Transaction Model - Answers communication as a multi-way process; messages & feedback are being
sent at the same time/encoding & decoding are happening at the same time (main difference between
transaction and interaction model)
6 Characteristics of Communication: 1. Communication relies on multiple characteristics - Answers
channel rich contexts: two way (face to face)
channel lean contexts: one way communication (more channels)
6 Characteristics of Communication: 2. Communication passes through filters - Answers interpretation of
messages is dependent on perceptions, experiences, biases & beliefs
, 6 Characteristics of Communication: 3. People give communication meaning - Answers assign value to
symbols
language is arbitrary, but still very powerful
(ex. stop sign)
6 Characteristics of Communication: 4. Communication has literal meanings and relational implications -
Answers -content dimension
"I'm feeling blue" = I am sad
-relational dimension
"I'm feeling blue" = this relationship is one where we confide in each other
-meta communcation= emotional communication
6 Characteristics of Communication: 5. Communication sends a message, whether intentional or
unintentional - Answers 2 perspectives:
-one cannot NOT communicate
-communication only involves intentional messages
6 Characteristics of Communication: 6. Communication is governed by rules - Answers Explicit Rules
-(ex.) silence cell phones in movie theaters; shake hands with someone you meet
Implicit Rules
-(ex.) wear pants to class
Definition of Interpersonal Communication - Answers Communication that occurs between two people
within the context of their relationship and that, as it evolves, helps them negotiate and define their
relationship.
Culture - Answers the system of learned, shared symbols, language, values and norms that distinguish
with one group of people from another
"Culture of Honor" Study - Answers 1996: Cohen, Nesbitt, Bowdle, & Schwarz
Components of Culture - Answers symbols
language
values= beliefs about what is right and what is prioritized
norms= things that are normative in a culture
