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2101 Test 3 – Communication Exam
Questions and Answers 100% Pass
A nurse is caring for a client who states, "I have to check with my partner and see if they think I
am ready to go home." The nurse replies, "How do you feel about going home today?" Which
clarifying technique is the nurse using to enhance communication with the client?
a. pacing
b. reflecting
c. paraphrasing
d. restating - ANS b. reflecting
Reflecting directs the focus of the conversation back to the client so that they can further
explore their own feelings.
Which of the following actions should the nurse take when demonstrating an empathic
presence to a client? (select all that apply)
a. use an open posture
b. write down what the client says to avoid forgetting details
c. establish and maintain eye contact
d. nod in agreement with the client throughout the conversation
e. sit facing the client - ANS a. use open posture
c. establish and maintain eye contact
e. sit facing the client
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A nurse is caring for a client who is concerned about being discharged to home with a new
colostomy because of being an avid swimmer. Which of the following statements should the
nurse make? (select all that apply)
a. "You will do great! You just have to get used to it."
b. "Why are you worried about going home?"
c. "Your daily routines will be different when you get home."
d. "Tell me about the support system you'll have after you leave the hospital."
e. "It sounds like you are not sure how having a colostomy will affect swimming." - ANS c.
"Your daily routines will be different when you get home."
d. "Tell me about the support system you'll have after you leave the hospital."
e. "It sounds like you are not sure how having a colostomy will affect swimming."
Which of the following strategies should a nurse use to establish a helping relationship with a
client?
a. Make sure the communication is equally distributed between the nurse's and client's desires.
b. Encourage the client to communicate their thoughts and feelings.
c. Give the nurse-client communication no time limits.
d. Allow communication to occur spontaneously throughout the nurse-client relationship. -
ANS b. Encourage the client to communicate their thoughts and feelings.
A nurse is caring for a school-age child who is sitting in a chair. To facilitate effective
communication, which of the following actions should the nurse take?
a. touch the child's arm
b. sit at eye level with the child
c. stand facing the child
d. stand with a relaxed posture - ANS b. sit at eye level with the child
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2101 Test 3 – Communication Exam
Questions and Answers 100% Pass
A nurse is caring for a client who states, "I have to check with my partner and see if they think I
am ready to go home." The nurse replies, "How do you feel about going home today?" Which
clarifying technique is the nurse using to enhance communication with the client?
a. pacing
b. reflecting
c. paraphrasing
d. restating - ANS b. reflecting
Reflecting directs the focus of the conversation back to the client so that they can further
explore their own feelings.
Which of the following actions should the nurse take when demonstrating an empathic
presence to a client? (select all that apply)
a. use an open posture
b. write down what the client says to avoid forgetting details
c. establish and maintain eye contact
d. nod in agreement with the client throughout the conversation
e. sit facing the client - ANS a. use open posture
c. establish and maintain eye contact
e. sit facing the client
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, ©FYNDLAY 2025 ALL RIGHTS RESERVED
A nurse is caring for a client who is concerned about being discharged to home with a new
colostomy because of being an avid swimmer. Which of the following statements should the
nurse make? (select all that apply)
a. "You will do great! You just have to get used to it."
b. "Why are you worried about going home?"
c. "Your daily routines will be different when you get home."
d. "Tell me about the support system you'll have after you leave the hospital."
e. "It sounds like you are not sure how having a colostomy will affect swimming." - ANS c.
"Your daily routines will be different when you get home."
d. "Tell me about the support system you'll have after you leave the hospital."
e. "It sounds like you are not sure how having a colostomy will affect swimming."
Which of the following strategies should a nurse use to establish a helping relationship with a
client?
a. Make sure the communication is equally distributed between the nurse's and client's desires.
b. Encourage the client to communicate their thoughts and feelings.
c. Give the nurse-client communication no time limits.
d. Allow communication to occur spontaneously throughout the nurse-client relationship. -
ANS b. Encourage the client to communicate their thoughts and feelings.
A nurse is caring for a school-age child who is sitting in a chair. To facilitate effective
communication, which of the following actions should the nurse take?
a. touch the child's arm
b. sit at eye level with the child
c. stand facing the child
d. stand with a relaxed posture - ANS b. sit at eye level with the child
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