CALMHSA Peer Support Certification PT8 Exam Questions Answered Correctly Latest Update 2025
What is patient-centered care? - Answers Prioritizing patients' involvement in determining treatment
goals.
What is conflict resolution? - Answers A process to resolve disputes and come to an agreement.
What is the difference between inpatient and outpatient medical treatment? - Answers Inpatient stays
in the hospital, outpatient does not.
What is the US healthcare system like? - Answers Complex with public and private systems.
What is Medi-Cal? - Answers A unique system in California.
What is the difference between Medicare and Medicaid? - Answers Medicare and Medicaid serve
different parts of the nation.
What are some issues with accessing healthcare through public systems? - Answers Inequities and a
need for urgent care.
What are the benefits of patient-centered care? - Answers Improved outcomes, cost-effectiveness,
adherence, and satisfaction.
What are the core tenants of patient-centered care? - Answers Respect, information, access, emotional
support, and involvement.
What is person-centered care? - Answers Putting each person's unique needs first and tailoring their
care.
What is the responsibility of professionals in person-centered care? - Answers Prioritize people's rights
and best interests.
Why is knowing what's important to each person crucial in person-centered care? - Answers To provide
tailored care.
How do good communication skills help in person-centered care? - Answers Hear what's essential to
people, plan care, and support them.
What does providing person-centered care mean? - Answers Making time for each person and
prioritizing their needs.
Why is patient-centered care important? - Answers Responds to what matters most to patients and their
families.
What factors can affect health? - Answers Employment, housing, and child care.
What can talking and listening to patients lead to? - Answers Better care and improved health, especially
for vulnerable patients.
, What is the Open Notes Project? - Answers Healthcare providers invite patients to read and discuss their
notes together.
How can sharing information about patients across different sectors improve care? - Answers As
showcased by a program in Dallas that worked with a patient with diabetes to better control her
condition.
Who benefits the most from patient-centered care? - Answers People with complex medical and social
needs.
What is the National Center for complex health and social needs? - Answers Aims to connect patients
with healthcare and important social services.
What can healthcare providers working with patients create? - Answers A health system designed
around the needs of the people it serves.
What is patient-centered care? - Answers Individualized, respectful care with the client in control.
Why is collaborating with clients important in person-centered care? - Answers Allows individuals to
take an active role in their care and decision-making.
What does the video on collaborating with clients demonstrate? - Answers Effective collaboration with
clients in person-centered care.
What are some benefits of involving clients in the planning and decision-making process? - Answers
Better outcomes and greater satisfaction with care.
What change in behavior and demeanor did the interviewee's family notice? - Answers Less time for
family interaction due to work.
How often does the interviewee gather with their siblings? - Answers Usually for dinner on weekends.
What is the interviewee's cultural background? - Answers Mexican-American and Southern.
What coping strategies does the interviewee mention? - Answers Supportive family, faith, community,
and prayers.
What is the interviewee's gender and sexuality? - Answers Identifies as straight.
What does the interviewee's political stance entail? - Answers Politically independent, prioritizes voting
for better person.
How does the interviewer encourage the interviewee? - Answers Offers reassurance and encourages
clarification or further discussion.
What is patient-centered care? - Answers Individualized, respectful care with the client in control.
What is patient-centered care? - Answers Prioritizing patients' involvement in determining treatment
goals.
What is conflict resolution? - Answers A process to resolve disputes and come to an agreement.
What is the difference between inpatient and outpatient medical treatment? - Answers Inpatient stays
in the hospital, outpatient does not.
What is the US healthcare system like? - Answers Complex with public and private systems.
What is Medi-Cal? - Answers A unique system in California.
What is the difference between Medicare and Medicaid? - Answers Medicare and Medicaid serve
different parts of the nation.
What are some issues with accessing healthcare through public systems? - Answers Inequities and a
need for urgent care.
What are the benefits of patient-centered care? - Answers Improved outcomes, cost-effectiveness,
adherence, and satisfaction.
What are the core tenants of patient-centered care? - Answers Respect, information, access, emotional
support, and involvement.
What is person-centered care? - Answers Putting each person's unique needs first and tailoring their
care.
What is the responsibility of professionals in person-centered care? - Answers Prioritize people's rights
and best interests.
Why is knowing what's important to each person crucial in person-centered care? - Answers To provide
tailored care.
How do good communication skills help in person-centered care? - Answers Hear what's essential to
people, plan care, and support them.
What does providing person-centered care mean? - Answers Making time for each person and
prioritizing their needs.
Why is patient-centered care important? - Answers Responds to what matters most to patients and their
families.
What factors can affect health? - Answers Employment, housing, and child care.
What can talking and listening to patients lead to? - Answers Better care and improved health, especially
for vulnerable patients.
, What is the Open Notes Project? - Answers Healthcare providers invite patients to read and discuss their
notes together.
How can sharing information about patients across different sectors improve care? - Answers As
showcased by a program in Dallas that worked with a patient with diabetes to better control her
condition.
Who benefits the most from patient-centered care? - Answers People with complex medical and social
needs.
What is the National Center for complex health and social needs? - Answers Aims to connect patients
with healthcare and important social services.
What can healthcare providers working with patients create? - Answers A health system designed
around the needs of the people it serves.
What is patient-centered care? - Answers Individualized, respectful care with the client in control.
Why is collaborating with clients important in person-centered care? - Answers Allows individuals to
take an active role in their care and decision-making.
What does the video on collaborating with clients demonstrate? - Answers Effective collaboration with
clients in person-centered care.
What are some benefits of involving clients in the planning and decision-making process? - Answers
Better outcomes and greater satisfaction with care.
What change in behavior and demeanor did the interviewee's family notice? - Answers Less time for
family interaction due to work.
How often does the interviewee gather with their siblings? - Answers Usually for dinner on weekends.
What is the interviewee's cultural background? - Answers Mexican-American and Southern.
What coping strategies does the interviewee mention? - Answers Supportive family, faith, community,
and prayers.
What is the interviewee's gender and sexuality? - Answers Identifies as straight.
What does the interviewee's political stance entail? - Answers Politically independent, prioritizes voting
for better person.
How does the interviewer encourage the interviewee? - Answers Offers reassurance and encourages
clarification or further discussion.
What is patient-centered care? - Answers Individualized, respectful care with the client in control.
