EPD V6 questions with verified answers
A convenience store clerk reports that she was just robbed at knifepoint. In
response to Key Question 3a on Protocol 126, the caller tells you that the suspect
drove away in a vehicle. What should you do next? Ans✓✓✓ Obtain a vehicle
description
A manager at a check cashing service is reporting that a customer in the store is
trying to cash a forged check. The suspect is currently standing at the counter.
What is the most appropriate Determinant Code? Ans✓✓✓ 118-D-2
A manager is reporting a bomb threat received at a small restaurant. In response
to Key Question 6 on Protocol 109, the caller states that they will be evacuating
the building. What should you do next? Ans✓✓✓ Provide Case Exit Instructions
on Panel X-4
A quality control specialist at an ice cream plant reports that the batch of ice
cream she just tested contained unusually high quantities of Salmonella bacteria.
She believes the Salmonella had to have been purposefully added by an employee
but she has no idea who did it. What is the most appropriate Determinant Code?
Ans✓✓✓ 108-D-5
According to the International Academies of Emergency Dispatch, the motto of
any quality improvement effort should be: "Do it right or be penalized!" Ans✓✓✓
false
If the caller is unable to provide all DESCRIPTION ESSENTIALS information, bolded
items must still be asked unless it is obvious that the caller has never seen or does
not have any information about the person(s) or vehicle(s). Ans✓✓✓ True
, Instructions about following a suspect's vehicle should be handled according to
local policy. Ans✓✓✓ true
Key Question 2 on Protocol 102 is: "Where's the suspect/person now?" According
to ED-Q standards, it is acceptable for the EPD to read this question as: "Where's
the suspect or person now?" Ans✓✓✓ false
Minutes after an officer arrives at the scene of a DOMESTIC DISTURBANCE, you
get a call from that location. During Case Entry, the caller explains that when she
opened the door for the officer, her boyfriend pulled a gun out of his coat, shot
the officer, and then took off in his car. The caller does not know where the
suspect might be going. What is the most appropriate Determinant Code?
Ans✓✓✓ 124-E-1G
Most emergency callers are uncooperative or hysterical. Ans✓✓✓ false
Security personnel at a shopping mall report that they have detained a shoplifter
who stole a phone charger. No weapons were involved or mentioned, and the
suspect is currently detained and cooperative. What is the most appropriate
Determinant Code? Ans✓✓✓ 130-c-1
The caller has discovered an unexploded hand grenade in an open field and would
like someone to take care of it. What is the most appropriate Chief Complaint
Protocol to use for this case? Ans✓✓✓ 103: Administrative (Lost or Found
Property, Found Unexploded Ordnance, Messages, Transports
The caller is reporting that he can see an ASSAULT occurring across the street.
After sending 106-D-5, you continue Key Questioning on Protocol 106. In the
middle of giving you a description of the suspects, the caller reports that the
A convenience store clerk reports that she was just robbed at knifepoint. In
response to Key Question 3a on Protocol 126, the caller tells you that the suspect
drove away in a vehicle. What should you do next? Ans✓✓✓ Obtain a vehicle
description
A manager at a check cashing service is reporting that a customer in the store is
trying to cash a forged check. The suspect is currently standing at the counter.
What is the most appropriate Determinant Code? Ans✓✓✓ 118-D-2
A manager is reporting a bomb threat received at a small restaurant. In response
to Key Question 6 on Protocol 109, the caller states that they will be evacuating
the building. What should you do next? Ans✓✓✓ Provide Case Exit Instructions
on Panel X-4
A quality control specialist at an ice cream plant reports that the batch of ice
cream she just tested contained unusually high quantities of Salmonella bacteria.
She believes the Salmonella had to have been purposefully added by an employee
but she has no idea who did it. What is the most appropriate Determinant Code?
Ans✓✓✓ 108-D-5
According to the International Academies of Emergency Dispatch, the motto of
any quality improvement effort should be: "Do it right or be penalized!" Ans✓✓✓
false
If the caller is unable to provide all DESCRIPTION ESSENTIALS information, bolded
items must still be asked unless it is obvious that the caller has never seen or does
not have any information about the person(s) or vehicle(s). Ans✓✓✓ True
, Instructions about following a suspect's vehicle should be handled according to
local policy. Ans✓✓✓ true
Key Question 2 on Protocol 102 is: "Where's the suspect/person now?" According
to ED-Q standards, it is acceptable for the EPD to read this question as: "Where's
the suspect or person now?" Ans✓✓✓ false
Minutes after an officer arrives at the scene of a DOMESTIC DISTURBANCE, you
get a call from that location. During Case Entry, the caller explains that when she
opened the door for the officer, her boyfriend pulled a gun out of his coat, shot
the officer, and then took off in his car. The caller does not know where the
suspect might be going. What is the most appropriate Determinant Code?
Ans✓✓✓ 124-E-1G
Most emergency callers are uncooperative or hysterical. Ans✓✓✓ false
Security personnel at a shopping mall report that they have detained a shoplifter
who stole a phone charger. No weapons were involved or mentioned, and the
suspect is currently detained and cooperative. What is the most appropriate
Determinant Code? Ans✓✓✓ 130-c-1
The caller has discovered an unexploded hand grenade in an open field and would
like someone to take care of it. What is the most appropriate Chief Complaint
Protocol to use for this case? Ans✓✓✓ 103: Administrative (Lost or Found
Property, Found Unexploded Ordnance, Messages, Transports
The caller is reporting that he can see an ASSAULT occurring across the street.
After sending 106-D-5, you continue Key Questioning on Protocol 106. In the
middle of giving you a description of the suspects, the caller reports that the
