Communications Exam 2 Test Bank Sets Questions
and Correct Detailed Answers (Verified Answers)
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Quiz: The charge nurse is working with a group of staff nurses on a hospital
unit. When delegating to the staff nurses, the charge nurse determines that
there is conflict among the group. The charge nurse should
a.
wait for the staff nurses to discuss the problems that are related to the
conflict.
b.
perform simultaneous activities when listening to the staff nurses.
c.
present the staff nurses with documented data that is irrelevant to the conflict.
d.
briefly summarize when providing the staff nurses with feedback.
Ans: D
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, Quiz: Which of the following is true about the relationship between physicians
and nurses?
a.
Only the physician is responsible for fostering good physician-client
communication.
b.
The physician and nurse should not engage in open dialogue.
c.
The relationship between the physician and the nurse remains an evolving
process.
d.
Few nurses encounter problems in the physician-nurse relationship.
Ans: C
Quiz: The nurse is scheduled for a yearly evaluation by the nursing supervisor.
When planning for this meeting, the nurse should recognize the importance of
a.
o
o
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, scheduling the evaluation during a time when anxiety level is high.
b.
becoming reactive when faced with constructive criticism.
c.
demonstrating defensiveness when discussing the evaluation with the
supervisor.
d.
listening carefully during the evaluation and paraphrasing constructive criticism.
Ans: D
Quiz: When supervising an unlicensed assistive personnel (UAP), the nurse
offers unwarranted criticism that causes the UAP to feel defensive. The initial
response by the UAP should be to
a.
verbally defend against the unwarranted criticism.
b.
allow the nurse to continue to project unwarranted criticism.
o
o
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, c.
recognize the unwarranted criticism.
d.
recognize that the unwarranted criticism must be directly related to the actual
behavior that is being criticized.
Ans: C
Quiz: When involved in conflict, the nurse recognizes that
a.
sharing feelings about the conflict with others will increase its intensity.
b.
conflict generally decreases anxiety.
c.
differences in age can cause friction and make relationships less collaborative.
d.
it is always appropriate to seek peer negotiation when conflict is personal in
nature.
o
o
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and Correct Detailed Answers (Verified Answers)
||Already Graded A+||Newest Version
Quiz: The charge nurse is working with a group of staff nurses on a hospital
unit. When delegating to the staff nurses, the charge nurse determines that
there is conflict among the group. The charge nurse should
a.
wait for the staff nurses to discuss the problems that are related to the
conflict.
b.
perform simultaneous activities when listening to the staff nurses.
c.
present the staff nurses with documented data that is irrelevant to the conflict.
d.
briefly summarize when providing the staff nurses with feedback.
Ans: D
o
o
© 2025 TestTrackers
WhatsApp or call o Resources & Updates: [Testtrackers - Stuvia US]
o Your Success is Our Mission!
[+254707240657]
o For online exams and tutor expert, please whatsapp
me in the number given.
, Quiz: Which of the following is true about the relationship between physicians
and nurses?
a.
Only the physician is responsible for fostering good physician-client
communication.
b.
The physician and nurse should not engage in open dialogue.
c.
The relationship between the physician and the nurse remains an evolving
process.
d.
Few nurses encounter problems in the physician-nurse relationship.
Ans: C
Quiz: The nurse is scheduled for a yearly evaluation by the nursing supervisor.
When planning for this meeting, the nurse should recognize the importance of
a.
o
o
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, scheduling the evaluation during a time when anxiety level is high.
b.
becoming reactive when faced with constructive criticism.
c.
demonstrating defensiveness when discussing the evaluation with the
supervisor.
d.
listening carefully during the evaluation and paraphrasing constructive criticism.
Ans: D
Quiz: When supervising an unlicensed assistive personnel (UAP), the nurse
offers unwarranted criticism that causes the UAP to feel defensive. The initial
response by the UAP should be to
a.
verbally defend against the unwarranted criticism.
b.
allow the nurse to continue to project unwarranted criticism.
o
o
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, c.
recognize the unwarranted criticism.
d.
recognize that the unwarranted criticism must be directly related to the actual
behavior that is being criticized.
Ans: C
Quiz: When involved in conflict, the nurse recognizes that
a.
sharing feelings about the conflict with others will increase its intensity.
b.
conflict generally decreases anxiety.
c.
differences in age can cause friction and make relationships less collaborative.
d.
it is always appropriate to seek peer negotiation when conflict is personal in
nature.
o
o
© 2025 TestTrackers
WhatsApp or call o Resources & Updates: [Testtrackers - Stuvia US]
o Your Success is Our Mission!
[+254707240657]
o For online exams and tutor expert, please whatsapp
me in the number given.
