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COSM 1000 FINAL EXAM STUDY GUIDE 100% VERIFIED

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While working, your clothing should always be stylish, comfortable, and __________. - ANSWER functional Your __________ involves your posture and the way you walk and move. - ANSWER physical presentation The way to counter the negative impact of repetitive motions or long periods spent in one position is by ________. - ANSWER stretching and walking

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COSM 1000 FINAL EXAM STUDY
GUIDE 100% VERIFIED
While working, your clothing should always be stylish, comfortable, and __________. -
ANSWER functional

Your __________ involves your posture and the way you walk and move. - ANSWER
physical presentation

The way to counter the negative impact of repetitive motions or long periods spent in
one position is by ________. - ANSWER stretching and walking around at intervals

There are consequences to not maintaining a professional image in the salon including
loss of clients, a poor reputation, and ___________. - ANSWER loss of income

Your shoulders should be relaxed and ________ when you are providing client
services. - ANSWER level

One weak moment of ________ right before performing a service because you did not
plan ahead could spell disaster. - ANSWER drinking coffee

The science of designing the workplace as well as its equipment and tools to make
specific body movements more comfortable, efficient, and safe is __________. -
ANSWER ergonomics

The daily maintenance of cleanliness by practicing good healthful habits is __________.
- ANSWER personal hygiene

The impression you project through both your outward appearance and you conduct in
the workplace is __________. - ANSWER professional image

Which of these items should be kept in your hygiene pack? - ANSWER toothbrush

As a professional cosmetologist, you should brush and floss your teeth and use
_________ throughout the day as needed. - ANSWER mouthwash

In addition to being free of dirt, it is important that your clothing is ___________. -
ANSWER stain free

To help protect your clothing from dirt and stains, consider investing in ________ to
wear at work. - ANSWER an apron or smock

Ensure you are dressed for success by tuning in to ________. - ANSWER the salon's
culture

,Your shoes should have a low heel and ___________. - ANSWER offer good arch
support

As you work, your neck should be _______. - ANSWER elongated and balanced above
the shoulder

One goal of ergonomics is to make workplace tools safer and more ____________. -
ANSWER efficient

Negative gossip and _________ can bring an ideal atmosphere to a halt. - ANSWER
impolite demeanor

An awareness of your posture and ________, coupled with good work habits, proper
tools, and equipment, will enhance your health and comfort. - ANSWER movements

As you work, you should hold your elbows at no more than a _________-degree angle
away from your body for extended periods of time. - ANSWER 60

As you work, your wrists should be kept in a ________ as much as possible. -
ANSWER straight or neutral position

As you work, a good guideline to follow is to _________. - ANSWER use ergonomically
designed implements

Repetitive motions have a cumulative effect on the muscles and _____________. -
ANSWER joints

To avoid ergonomics-related injuries, consider using _________. - ANSWER an anti-
fatigue mat

Establishing a professional online image is an essential __________ attribute. -
ANSWER image-building

Good communication skills reduce potential workplace ________. - ANSWER conflict

In handling a client who is dissatisfied with a service, the ultimate goal is to
__________. - ANSWER make the client happy and willing to return for future services

Effective human relations and communication skills build _________, accelerate
professional growth, and promote a positive work environment. - ANSWER lasting client
relationships

The sixth step of the 10-Step Consultation Method is ______________. - ANSWER
show and tell

, A practical step for effectively communicating in the workplace is to ____________. -
ANSWER believe in yourself

The ability to understand people is _________ to operating effectively in many
industries. - ANSWER the key

To ear a client's ___________ and loyalty, be consistent by always having a positive
attitude. - ANSWER trust


If you are involved with a scheduling mix-up, always remember to ___________. -
ANSWER be polite and never argue about who is correct

One important golden rule of communication for building a successful beauty industry
career is to ____________. - ANSWER be aware of your body language

The ninth step of the 10-Step Consultation Method is to ____________. - ANSWER
discuss upkeep and maintenance

Cocci are bacteria that are ____________. - ANSWER round-shaped

What type of bacteria can cause strep throat or blood poisoning? - ANSWER
Streptococci

Bacteria that grow in pairs and can cause pneumonia are __________. - ANSWER
diplococci

Lyme disease and syphilis are caused by spiral or corkscrew-shaped bacteria called
________. - ANSWER spirilla

A chemical process that destroys most, but not necessarily all, harmful organisms on
environmental surfaces is __________. - ANSWER disinfecting

Bacteria generally consist of an outer cell wall containing a liquid called _________. -
ANSWER protoplasm

The process whereby bacteria grow to their largest size, and then divide into two new
cells is __________. - ANSWER binary fission

The presence of pus can be a sign of ___________. - ANSWER a bacterial infection

A _________ infection appears as a lesion containing pus and is confined to a particular
part of the body. - ANSWER local

Which of the following is a condition caused by an infestation of head lice? - ANSWER
Pediculosis capitis

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