MANA 444 Final Exam|All Possible Questions and
Answers|Explore new 189 Q&A|2024-2025 Study tips|100%
Verified- Concordia
Correct
Incorrect
MANA 444
Questions and Answers
,Why does Canada's productivity growth increasingly lag behind its main
competitors?
a. Canadian organizations do not have the same economies of scale.
b. Canadian organizations do not invest enough resources in training and
development.
c. Canadian organizations do not follow the voluntary training laws in Canada.
d. Canadian companies have access to a large source of skilled labour.
The textbook identifies several reasons why informal learning is becoming more
prevalent in organizations when compared to formal learning. Which of the
following is NOT a reason supported by the material in the textbook?
a. organizations are finding time constraints impact their ability to deliver formal
learning
b. what is learned tends to be used on the job immediately when informal learning
methods are used
c. informal learning has been found to deliver consistent learning outcomes
d. informal learning has a significant effect on performance
You have been asked to do a short presentation to your class describing the
differences between formal and informal learning. Which of the following
points is NOT likely to be included in your presentation?
a. unlike formal learning, informal learning tends to be highly unstructured
b. control over learning outcomes rests with the organization under formal
learning processes
c. formal learning tends to be tailored to individuals' learning needs much
more so than informal learning
d. formal learning processes often create time gaps between learning and
application on the job
Which statement best describes the current state of productivity and innovation in
Canada?
a. Canada rates very high in productivity metrics globally
b. Canada lags its major global competitors in productivity and innovation
c. Canada tends to rank high in productivity but low in innovation across most
business sectors
, d. Canada has seen a recent sharp increase both in productivity and innovation
across all business
Don't know?
2 of 189
Term
Organizational learning refers to the process of creating, sharing,
storing, and applying knowledge in organizations.
Give this one a try later!
False
True
Behaviour modelling is based on (1) observation, in which the desired behaviour is
modelled; (2) rehearsal,
during which time the trainee is given opportunities to practise the new behaviour;
(3) reinforcement, during which time the practice of the desired behaviour is
encouraged and rewarded; and (4) transfer, during which time the new behaviour is
applied back in the work environment.
, The decision tree is helpful in first clarifying what the performance discrepancy is, as
well as in asking the
question of whether or not the discrepancy is important enough to invest resources
in correcting. It then asks the question of whether or not the problem is a result of a
skills deficiency. It the answer is "yes," then there are a number of options to
consider that include formal training, practice, feedback, goal setting, changing the
job, or even the person in the job. If the answer is "no," then there are several
questions asked to help determine what the barrier to effective performance is, and
how to remove that barrier. For example, if non- performance is being rewarded,
then remove that reward, and arrange a positive consequence for performing
properly. The decision tree is useful to encourage an exploration of all the possible
barriers to effective performance, and not just jumping to the conclusion that
training is the best or only solution.
Don't know?
3 of 189
Term
a) Define locus of control. Differentiate between internal and external
locus of control, and explain the impact of locus of control on training
motivation.
b) Postulate why those with an internal locus of control might have
higher training motivation.
Give this one a try later!
Answers|Explore new 189 Q&A|2024-2025 Study tips|100%
Verified- Concordia
Correct
Incorrect
MANA 444
Questions and Answers
,Why does Canada's productivity growth increasingly lag behind its main
competitors?
a. Canadian organizations do not have the same economies of scale.
b. Canadian organizations do not invest enough resources in training and
development.
c. Canadian organizations do not follow the voluntary training laws in Canada.
d. Canadian companies have access to a large source of skilled labour.
The textbook identifies several reasons why informal learning is becoming more
prevalent in organizations when compared to formal learning. Which of the
following is NOT a reason supported by the material in the textbook?
a. organizations are finding time constraints impact their ability to deliver formal
learning
b. what is learned tends to be used on the job immediately when informal learning
methods are used
c. informal learning has been found to deliver consistent learning outcomes
d. informal learning has a significant effect on performance
You have been asked to do a short presentation to your class describing the
differences between formal and informal learning. Which of the following
points is NOT likely to be included in your presentation?
a. unlike formal learning, informal learning tends to be highly unstructured
b. control over learning outcomes rests with the organization under formal
learning processes
c. formal learning tends to be tailored to individuals' learning needs much
more so than informal learning
d. formal learning processes often create time gaps between learning and
application on the job
Which statement best describes the current state of productivity and innovation in
Canada?
a. Canada rates very high in productivity metrics globally
b. Canada lags its major global competitors in productivity and innovation
c. Canada tends to rank high in productivity but low in innovation across most
business sectors
, d. Canada has seen a recent sharp increase both in productivity and innovation
across all business
Don't know?
2 of 189
Term
Organizational learning refers to the process of creating, sharing,
storing, and applying knowledge in organizations.
Give this one a try later!
False
True
Behaviour modelling is based on (1) observation, in which the desired behaviour is
modelled; (2) rehearsal,
during which time the trainee is given opportunities to practise the new behaviour;
(3) reinforcement, during which time the practice of the desired behaviour is
encouraged and rewarded; and (4) transfer, during which time the new behaviour is
applied back in the work environment.
, The decision tree is helpful in first clarifying what the performance discrepancy is, as
well as in asking the
question of whether or not the discrepancy is important enough to invest resources
in correcting. It then asks the question of whether or not the problem is a result of a
skills deficiency. It the answer is "yes," then there are a number of options to
consider that include formal training, practice, feedback, goal setting, changing the
job, or even the person in the job. If the answer is "no," then there are several
questions asked to help determine what the barrier to effective performance is, and
how to remove that barrier. For example, if non- performance is being rewarded,
then remove that reward, and arrange a positive consequence for performing
properly. The decision tree is useful to encourage an exploration of all the possible
barriers to effective performance, and not just jumping to the conclusion that
training is the best or only solution.
Don't know?
3 of 189
Term
a) Define locus of control. Differentiate between internal and external
locus of control, and explain the impact of locus of control on training
motivation.
b) Postulate why those with an internal locus of control might have
higher training motivation.
Give this one a try later!
