PSS Test Study questions all Solved 100%
CORRECT/ Answers
A government agency wants to digitize hundreds of PDF forms for its employees.
Which Employee Experience for Public Sector feature(s) are most important to address this
opportunity? (Pick 1)
A) Salesforce OmniStudio, Flows, Employee and Public Sector Data Models, and Employee
Community
B) Salesforce Flows, APEX, Custom Objects, and VisualForce
C) Salesforce Flows, Customer Community, and Individual Account
D) Salesforce Flows, Employee and Public Sector Data Models, and Employee Community -
✔✔A
The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting an
error message when creating the Analytics (or the Licensing. Permits, and inspections app. They
have verified that their users have the appropriate permission sets assigned.
What is the most probable cause for the error message? (Pick 1)
A.There are no Visit records.
B.There are no active Action Plan Templates.
C.Person Accounts have not been enabled.
D.There are no Violation records. - ✔✔A
Bobahaven wants to implement the Grants Management module of Public Sector Solutions.
They'd like to allow constituents to apply online for grants and check the progress of grant
applications. The CMO and Head of Constituent Services have expressed concerns about the
security of the solution. They want to ensure they comply with privacy regulations around the
storage and use of constituent's data, and they are wondering how to protect against bots
potentially spamming the application forms.
What should the Tech Consultant suggest to B. to protect the application forms? (2)
A.Enable the SF Spam Check for Experience Sites.
,B.Deploy grant application OmniScripts on B's Experience Site pages set to 'Requires Login."
C.Provide constituents with a search page on Bobahaven's website to look up application
reference numbers and check the applications progress.
D.CAPTHA
E. org-wide default for grant applications to private - ✔✔D, E
A Public Sector Organization (PSO) is implementing Public Sector Solutions. It has a requirement
that they would like to keep a list of assessment indicators that their teams will use during
inspections and have those indicators mapped to regulatory codes that team members can
reference.Leveraging the Public Sector Solutions data model, how can the Technical Consultant
meet the requirement for the PSO?(pick 1)
A. Create a master-detail relationship between Regulatory Code and Assessment Indicator
B. Use the Regulatory Code Assessment Indicator junction object
C. Use the Assessment Indicator Regulatory Code junction object
D. Create a lookup relationship on both objects to a junction object called Regulatory Code Map
- ✔✔C
A public sector agency plans to use Public Sector Solutions for grants management. There are
no in-house developers in the agency, and they are worried that some of the installation steps
may potentially require development skills and the use of developer tools such as VS Code &
SalesforceDX.
Which steps for Public Sector Solutions setup and installation require the use of such developer
tools? (pick 1)
A.Activate DataPack OmniScripts and Integration Procedures
B.Installation of OmniStudio Package in the org
C.Deploy the DataPack Lightning Web Component Files to the Org
D.Download Public Sector Sample DataPacks from Process Library - ✔✔C
An inspector at a large public sector agency is planning to make a visit to inspect restaurants in
the city for compliance purposes.
Which three built-in Lightning Components can they use to conduct efficient visits? (Pick 3)
, A.Inspection Tab Container
B.Inspection Details
C.Inspection Calendar
D.Inspection Dynamic Dashboards
E.Inspection Action - ✔✔A, B, E
A government agency is planning to determine applicable fees for customers based on complex
data entered by the customer. Business users would like to test this feature with multiple
samples before going live.
How can the agency execute and confirm samples? (Pick 1)
A.By utilizing the flows
B.By utilizing the expression sets in BRE module
C.By utilizing the integration procedures
D.By utilizing the combination of data raptors and integration procedures - ✔✔B
A public sector agency implemented Public Sector Solutions for meeting licensing, permitting,
and inspection requirements. The inspection team has requested to make a few changes to the
existing inspection form. The System Administrator is unable to see the 'Edit' button for the
Action Plan template and hence unable to make any changes.
What could be the reason for this? (pick 1)
A.Edit option needs to be added to Action Plan template page layout
B.System Administrator doesn't have "Edit" permissions to Action Plan template
C.Once published, an Action Plan template cannot be changed.
D.Action Plan template changes have to be requested to Salesforce support team - ✔✔C
A government agency using Public Sector Solutions often has to perform onsite visits for
compliance inspections. Various internal teams across the government agency need to have
visibility into and collaborate on inspections.
CORRECT/ Answers
A government agency wants to digitize hundreds of PDF forms for its employees.
Which Employee Experience for Public Sector feature(s) are most important to address this
opportunity? (Pick 1)
A) Salesforce OmniStudio, Flows, Employee and Public Sector Data Models, and Employee
Community
B) Salesforce Flows, APEX, Custom Objects, and VisualForce
C) Salesforce Flows, Customer Community, and Individual Account
D) Salesforce Flows, Employee and Public Sector Data Models, and Employee Community -
✔✔A
The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting an
error message when creating the Analytics (or the Licensing. Permits, and inspections app. They
have verified that their users have the appropriate permission sets assigned.
What is the most probable cause for the error message? (Pick 1)
A.There are no Visit records.
B.There are no active Action Plan Templates.
C.Person Accounts have not been enabled.
D.There are no Violation records. - ✔✔A
Bobahaven wants to implement the Grants Management module of Public Sector Solutions.
They'd like to allow constituents to apply online for grants and check the progress of grant
applications. The CMO and Head of Constituent Services have expressed concerns about the
security of the solution. They want to ensure they comply with privacy regulations around the
storage and use of constituent's data, and they are wondering how to protect against bots
potentially spamming the application forms.
What should the Tech Consultant suggest to B. to protect the application forms? (2)
A.Enable the SF Spam Check for Experience Sites.
,B.Deploy grant application OmniScripts on B's Experience Site pages set to 'Requires Login."
C.Provide constituents with a search page on Bobahaven's website to look up application
reference numbers and check the applications progress.
D.CAPTHA
E. org-wide default for grant applications to private - ✔✔D, E
A Public Sector Organization (PSO) is implementing Public Sector Solutions. It has a requirement
that they would like to keep a list of assessment indicators that their teams will use during
inspections and have those indicators mapped to regulatory codes that team members can
reference.Leveraging the Public Sector Solutions data model, how can the Technical Consultant
meet the requirement for the PSO?(pick 1)
A. Create a master-detail relationship between Regulatory Code and Assessment Indicator
B. Use the Regulatory Code Assessment Indicator junction object
C. Use the Assessment Indicator Regulatory Code junction object
D. Create a lookup relationship on both objects to a junction object called Regulatory Code Map
- ✔✔C
A public sector agency plans to use Public Sector Solutions for grants management. There are
no in-house developers in the agency, and they are worried that some of the installation steps
may potentially require development skills and the use of developer tools such as VS Code &
SalesforceDX.
Which steps for Public Sector Solutions setup and installation require the use of such developer
tools? (pick 1)
A.Activate DataPack OmniScripts and Integration Procedures
B.Installation of OmniStudio Package in the org
C.Deploy the DataPack Lightning Web Component Files to the Org
D.Download Public Sector Sample DataPacks from Process Library - ✔✔C
An inspector at a large public sector agency is planning to make a visit to inspect restaurants in
the city for compliance purposes.
Which three built-in Lightning Components can they use to conduct efficient visits? (Pick 3)
, A.Inspection Tab Container
B.Inspection Details
C.Inspection Calendar
D.Inspection Dynamic Dashboards
E.Inspection Action - ✔✔A, B, E
A government agency is planning to determine applicable fees for customers based on complex
data entered by the customer. Business users would like to test this feature with multiple
samples before going live.
How can the agency execute and confirm samples? (Pick 1)
A.By utilizing the flows
B.By utilizing the expression sets in BRE module
C.By utilizing the integration procedures
D.By utilizing the combination of data raptors and integration procedures - ✔✔B
A public sector agency implemented Public Sector Solutions for meeting licensing, permitting,
and inspection requirements. The inspection team has requested to make a few changes to the
existing inspection form. The System Administrator is unable to see the 'Edit' button for the
Action Plan template and hence unable to make any changes.
What could be the reason for this? (pick 1)
A.Edit option needs to be added to Action Plan template page layout
B.System Administrator doesn't have "Edit" permissions to Action Plan template
C.Once published, an Action Plan template cannot be changed.
D.Action Plan template changes have to be requested to Salesforce support team - ✔✔C
A government agency using Public Sector Solutions often has to perform onsite visits for
compliance inspections. Various internal teams across the government agency need to have
visibility into and collaborate on inspections.
