Workplace Communication
Informal communication includes all of the following EXCEPT
a. the grapevine
b. a comment about your boss that you overhear as you walk down the hall
c. performance appraisals
d. conversations around the water cooler. - ANS-c.
A subordinate makes suggestions to her supervisor about ways to improve work
conditions. This is an example of
a. downward communication
b. social communication
c. horizontal communication
d. upward communication. - ANS-d.
Lauren has recently graduated from college and is just getting started working as an
editor at a magazine. One of her coworkers, Patricia, has years of experience doing this
work. She checks in with Lauren regularly, explaining how to get things done at their
magazine, giving her editing advice, and making suggestions on how Lauren can
advance her career. In this example, Patricia is Lauren's
a. supervisor
b. gatekeeper
c. mentor
d. teacher. - ANS-c
Tyrone is considering whether or not to publish a story about a rumor he heard that the
local mayor is taking bribes. He ultimately decides not to publish the story because he
feels that his colleagues at the newspaper would criticize him for making such a serious
charge without stronger evidence to support it. In this example, Tyrone used the
________ to decide what to do.
a. virtue approach
b. rights approach
c. publicity test
d. professional ethic - ANS-d
The activity of selecting words and/or nonverbal signals to express your ideas is known
as
a. feedback
b. context
c. encoding
d. decoding. - ANS-c.
Informal communication includes all of the following EXCEPT
a. the grapevine
b. a comment about your boss that you overhear as you walk down the hall
c. performance appraisals
d. conversations around the water cooler. - ANS-c.
A subordinate makes suggestions to her supervisor about ways to improve work
conditions. This is an example of
a. downward communication
b. social communication
c. horizontal communication
d. upward communication. - ANS-d.
Lauren has recently graduated from college and is just getting started working as an
editor at a magazine. One of her coworkers, Patricia, has years of experience doing this
work. She checks in with Lauren regularly, explaining how to get things done at their
magazine, giving her editing advice, and making suggestions on how Lauren can
advance her career. In this example, Patricia is Lauren's
a. supervisor
b. gatekeeper
c. mentor
d. teacher. - ANS-c
Tyrone is considering whether or not to publish a story about a rumor he heard that the
local mayor is taking bribes. He ultimately decides not to publish the story because he
feels that his colleagues at the newspaper would criticize him for making such a serious
charge without stronger evidence to support it. In this example, Tyrone used the
________ to decide what to do.
a. virtue approach
b. rights approach
c. publicity test
d. professional ethic - ANS-d
The activity of selecting words and/or nonverbal signals to express your ideas is known
as
a. feedback
b. context
c. encoding
d. decoding. - ANS-c.
