Chap 9
Which type of Information System (IS) is used to help doctors diagnose diseases?
a: transaction processing system
b: decision support system
c: expert systems
d: customer relationship management - ANS-c: expert systems
An information system is made up of which of the following general components?
a: software, hardware, and firmware
b: technology, people, and procedures
c: computers, smartphones, radio waves
d: input, processing, and output - ANS-b: technology, people, and procedures
Which of the following is NOT an example of an information system?
a: transaction processing
b: customer relationship management
c: electrical system
d: expert system - ANS-c: electrical system
Which of the following BEST describes expert systems?
a: They mimic the physical connections of the human brain.
b: They use machine learning algorithms that discover patterns.
c: They are programs designed to solve complex problems in specific domains.
d: They are programmed to learn from their mistakes. - ANS-c: They are programs designed to
solve complex problems in specific domains.
Which of the following Artificial Intelligence (AI) concepts includes self-driving cars?
a: gaming
b: neural networks
c: robotics
d: expert systems - ANS-c: robotics
The flow of goods and services from the producer to the consumer is known as which of the
following?
a: information system
, b: supply and demand
c: supply chain
d: order management - ANS-c: supply chain
Which areas of Information System (IS) technology can lead to better communication with
customers? (Select two.)
a: automation
b: equipment monitoring
c: supply and demand
d: order management
e: inventory - ANS-a: automation
d: order management
Which of the following BEST describes a customer relationship management (CRM) system?
a: It is a computer program or set of instructions given to hardware telling it what to do.
b: It is record-keeping technology that was originally developed for the Bitcoin cryptocurrency.
c: It is designed to record, process, store, modify, and cancel transactions.
d: It organizes notes, activities, and metrics into one system that works altogether. - ANS-d: It
organizes notes, activities, and metrics into one system that works altogether.
Which of the following is cryptocurrency?
a: cashapp
b: venmo
c: paypal
d: bitcoin - ANS-d: bitcoin
Which of the following is both an advantage and disadvantage of using cryptocurrencies?
a: There is no central repository.
b: They allow for complete privacy.
c: They are based solely on supply and demand.
d: They eliminate third-party processing costs. - ANS-b: They allow for complete privacy.
Which of the following describes the process of turning data points into useful information?
a: raw data collection
b: market analysis
c: data analytics
d: data-driven business decisions - ANS-c: data analytics
Which of the following describes using data analytics to inform business operations?
a: market analysis
Which type of Information System (IS) is used to help doctors diagnose diseases?
a: transaction processing system
b: decision support system
c: expert systems
d: customer relationship management - ANS-c: expert systems
An information system is made up of which of the following general components?
a: software, hardware, and firmware
b: technology, people, and procedures
c: computers, smartphones, radio waves
d: input, processing, and output - ANS-b: technology, people, and procedures
Which of the following is NOT an example of an information system?
a: transaction processing
b: customer relationship management
c: electrical system
d: expert system - ANS-c: electrical system
Which of the following BEST describes expert systems?
a: They mimic the physical connections of the human brain.
b: They use machine learning algorithms that discover patterns.
c: They are programs designed to solve complex problems in specific domains.
d: They are programmed to learn from their mistakes. - ANS-c: They are programs designed to
solve complex problems in specific domains.
Which of the following Artificial Intelligence (AI) concepts includes self-driving cars?
a: gaming
b: neural networks
c: robotics
d: expert systems - ANS-c: robotics
The flow of goods and services from the producer to the consumer is known as which of the
following?
a: information system
, b: supply and demand
c: supply chain
d: order management - ANS-c: supply chain
Which areas of Information System (IS) technology can lead to better communication with
customers? (Select two.)
a: automation
b: equipment monitoring
c: supply and demand
d: order management
e: inventory - ANS-a: automation
d: order management
Which of the following BEST describes a customer relationship management (CRM) system?
a: It is a computer program or set of instructions given to hardware telling it what to do.
b: It is record-keeping technology that was originally developed for the Bitcoin cryptocurrency.
c: It is designed to record, process, store, modify, and cancel transactions.
d: It organizes notes, activities, and metrics into one system that works altogether. - ANS-d: It
organizes notes, activities, and metrics into one system that works altogether.
Which of the following is cryptocurrency?
a: cashapp
b: venmo
c: paypal
d: bitcoin - ANS-d: bitcoin
Which of the following is both an advantage and disadvantage of using cryptocurrencies?
a: There is no central repository.
b: They allow for complete privacy.
c: They are based solely on supply and demand.
d: They eliminate third-party processing costs. - ANS-b: They allow for complete privacy.
Which of the following describes the process of turning data points into useful information?
a: raw data collection
b: market analysis
c: data analytics
d: data-driven business decisions - ANS-c: data analytics
Which of the following describes using data analytics to inform business operations?
a: market analysis
