MPO Test 2
Sustainability is also referred to as: - CORRECT ANSWER-being green
Organizational identity, collective commitment, social system stability and
sense-making device are the four functions or - CORRECT ANSWER-Organizational
Culture
One mechanism for creating culture change in an organization is changing the firm's
___ because they are easy to recall and perpetuate. - CORRECT
ANSWER-Sayings, acronyms, slogans
Because employees with unrealistic expectations are more likely to quit their jobs,
firms may want to use ___ ___ ___ to aid employees in their expectations of a job. -
CORRECT ANSWER-Realistic job preview
One way to perpetuate a firm's culture is to: - CORRECT ANSWER-hire those with a
strong person to organization fit
Formal statements in an organization are those about organizational: - CORRECT
ANSWER-Values, philosophy, mission
The Competing Values Framework helps managers to: - CORRECT
ANSWER-practical way for managers to understand, measure, and change
organizational culture.
The second level or organizational culture is ____ ____ - CORRECT
ANSWER-Espoused values
Specialized language such as slogans and acronyms are useful for culture change
because: - CORRECT ANSWER-employees will easily remember and repeat them
The process by which a person leans the values, norms and required behaviors
which permit him to participate as a member of the organization is called: -
CORRECT ANSWER-Organizational socialism
Select the important characteristics of organizational culture: - CORRECT
ANSWER-shared concept, influences our behavior at work, impact outcomes at
multiple levels, learned over time
The values that employees actually exhibit based on their observations and what
occurs on a daily basis are called: ___ ___ - CORRECT ANSWER-Enacted values
, The process of forming and maintaining an intensive and lasting developmental
relationship between a variety of developers and a junior person is called: -
CORRECT ANSWER-mentoring
Select the mechanisms for changing organizational culture. - CORRECT
ANSWER-Systems are procedures, rite and rituals, work flow and structure,
organizational goals
Edgar Schein outlines 12 of the most potent mechanisms for changing organizational
____ - CORRECT ANSWER-culture
The planned and unplanned activities and ceremonies that are used to celebrate
important events or achievements are called ___ and ___. - CORRECT
ANSWER-rites and rituals
Because they are meaningful and visible, ___ ___ are considered one of the
strongest ways to embed organizational culture. - CORRECT ANSWER-Reward
systems
Select the mechanisms for changing organizational culture - CORRECT
ANSWER-Rewards, status symbols and promotions
Formal statements
Design of physical workspace
Role modeling, teaching, coaching
The physical manifestation of an organization's culture is referred to as: - CORRECT
ANSWER-Artifacts
Organizational values that have become so taken for granted over time that they
become assumptions that guide organizational behavior are called: - CORRECT
ANSWER-Basic underlying assumptions
What information would be important to a manager who wanted to foster an
adhocracy culture? - CORRECT ANSWER-# of patents developed in R&D, # of new
ideas submitted through suggestion systems, results of customer satisfaction
surveys
How might a manager reinforce an adhocracy culture using work flow and
organizational structure? - CORRECT ANSWER-Encouraging brainstorming
meetings
Sustainability is also referred to as: - CORRECT ANSWER-being green
Organizational identity, collective commitment, social system stability and
sense-making device are the four functions or - CORRECT ANSWER-Organizational
Culture
One mechanism for creating culture change in an organization is changing the firm's
___ because they are easy to recall and perpetuate. - CORRECT
ANSWER-Sayings, acronyms, slogans
Because employees with unrealistic expectations are more likely to quit their jobs,
firms may want to use ___ ___ ___ to aid employees in their expectations of a job. -
CORRECT ANSWER-Realistic job preview
One way to perpetuate a firm's culture is to: - CORRECT ANSWER-hire those with a
strong person to organization fit
Formal statements in an organization are those about organizational: - CORRECT
ANSWER-Values, philosophy, mission
The Competing Values Framework helps managers to: - CORRECT
ANSWER-practical way for managers to understand, measure, and change
organizational culture.
The second level or organizational culture is ____ ____ - CORRECT
ANSWER-Espoused values
Specialized language such as slogans and acronyms are useful for culture change
because: - CORRECT ANSWER-employees will easily remember and repeat them
The process by which a person leans the values, norms and required behaviors
which permit him to participate as a member of the organization is called: -
CORRECT ANSWER-Organizational socialism
Select the important characteristics of organizational culture: - CORRECT
ANSWER-shared concept, influences our behavior at work, impact outcomes at
multiple levels, learned over time
The values that employees actually exhibit based on their observations and what
occurs on a daily basis are called: ___ ___ - CORRECT ANSWER-Enacted values
, The process of forming and maintaining an intensive and lasting developmental
relationship between a variety of developers and a junior person is called: -
CORRECT ANSWER-mentoring
Select the mechanisms for changing organizational culture. - CORRECT
ANSWER-Systems are procedures, rite and rituals, work flow and structure,
organizational goals
Edgar Schein outlines 12 of the most potent mechanisms for changing organizational
____ - CORRECT ANSWER-culture
The planned and unplanned activities and ceremonies that are used to celebrate
important events or achievements are called ___ and ___. - CORRECT
ANSWER-rites and rituals
Because they are meaningful and visible, ___ ___ are considered one of the
strongest ways to embed organizational culture. - CORRECT ANSWER-Reward
systems
Select the mechanisms for changing organizational culture - CORRECT
ANSWER-Rewards, status symbols and promotions
Formal statements
Design of physical workspace
Role modeling, teaching, coaching
The physical manifestation of an organization's culture is referred to as: - CORRECT
ANSWER-Artifacts
Organizational values that have become so taken for granted over time that they
become assumptions that guide organizational behavior are called: - CORRECT
ANSWER-Basic underlying assumptions
What information would be important to a manager who wanted to foster an
adhocracy culture? - CORRECT ANSWER-# of patents developed in R&D, # of new
ideas submitted through suggestion systems, results of customer satisfaction
surveys
How might a manager reinforce an adhocracy culture using work flow and
organizational structure? - CORRECT ANSWER-Encouraging brainstorming
meetings
