IAHSS SUPERVISOR EXAM PREP
QUESTIONS AND ANSWERS FULL
SOLUTION
●● Process
Answer: A written series of steps requirements that achieves a task or
outcome and includes multiple steps, performed sequentially.
●● PDCA Process
Answer: A 4-process that includes: 1-Plan, 2-Do, 3-Check, 4-Act.
●● Procedure
Answer: A written series of steps or requirements to follow in a
consistent manner to implement a policy or process.
●● Supervisors Roles
Answer: Ensure that staff follow documents and evaluate and
recommend revisions.
●● Hazard Vulnerability Analysis (HVA)
Answer: Identifies and prioritizes risk and helps identify topics to
address in policies & procedures.
,●● Impacts of HVAs and Risk Assessments
Answer: Examples include Access/control, Fires, Foods, Active Shooter,
Hazardous Spills, Bomb Threats, IT System Failures, Emergency
Lockdown, Panic Alarms, Severe Weather, Utility Failures, Civil
Disorder, Electrical Failures.
●● Written Copies
Answer: Security should always keep written copies of Policies,
Processes, and Procedures.
●● Document Format
Answer: May be Hard Copy or Electronic.
●● Purposes of Policies/Processes/Procedures
Answer: Fulfill several purposes including Legal Regulatory,
Operational, and Job Training/Performance Improvement.
●● Legal Regulatory Purposes
Answer: Policies, processes, and procedures have legal and accreditation
purposes that promote compliance with federal and state regulation,
statutes, and healthcare accreditation requirements.
●● Operational Purposes
, Answer: Maintaining written policies, processes, and procedures
addresses operational needs, manages hazards/risks, and holds
employees accountable.
●● Job Training/Performance Improvement Purposes
Answer: Includes quality work standards, adherence with professional
practices, evaluation/performance improvement tool, and reduced
reliance on memory.
●● Step 1: Operational Assessment
Answer: Conduct an operational assessment to determine the need for
developing a policy or procedure.
●● Step 2: Supervisor Approval
Answer: Confirm Supervisor Approval to draft policy.
●● Step 3: Research Resources
Answer: Search available resources and consult with subject matter
experts as needed for input and feedback.
●● Step 4: Write Draft
Answer: Write a draft using a standard template and review it with their
direct supervisor for input and feedback.
QUESTIONS AND ANSWERS FULL
SOLUTION
●● Process
Answer: A written series of steps requirements that achieves a task or
outcome and includes multiple steps, performed sequentially.
●● PDCA Process
Answer: A 4-process that includes: 1-Plan, 2-Do, 3-Check, 4-Act.
●● Procedure
Answer: A written series of steps or requirements to follow in a
consistent manner to implement a policy or process.
●● Supervisors Roles
Answer: Ensure that staff follow documents and evaluate and
recommend revisions.
●● Hazard Vulnerability Analysis (HVA)
Answer: Identifies and prioritizes risk and helps identify topics to
address in policies & procedures.
,●● Impacts of HVAs and Risk Assessments
Answer: Examples include Access/control, Fires, Foods, Active Shooter,
Hazardous Spills, Bomb Threats, IT System Failures, Emergency
Lockdown, Panic Alarms, Severe Weather, Utility Failures, Civil
Disorder, Electrical Failures.
●● Written Copies
Answer: Security should always keep written copies of Policies,
Processes, and Procedures.
●● Document Format
Answer: May be Hard Copy or Electronic.
●● Purposes of Policies/Processes/Procedures
Answer: Fulfill several purposes including Legal Regulatory,
Operational, and Job Training/Performance Improvement.
●● Legal Regulatory Purposes
Answer: Policies, processes, and procedures have legal and accreditation
purposes that promote compliance with federal and state regulation,
statutes, and healthcare accreditation requirements.
●● Operational Purposes
, Answer: Maintaining written policies, processes, and procedures
addresses operational needs, manages hazards/risks, and holds
employees accountable.
●● Job Training/Performance Improvement Purposes
Answer: Includes quality work standards, adherence with professional
practices, evaluation/performance improvement tool, and reduced
reliance on memory.
●● Step 1: Operational Assessment
Answer: Conduct an operational assessment to determine the need for
developing a policy or procedure.
●● Step 2: Supervisor Approval
Answer: Confirm Supervisor Approval to draft policy.
●● Step 3: Research Resources
Answer: Search available resources and consult with subject matter
experts as needed for input and feedback.
●● Step 4: Write Draft
Answer: Write a draft using a standard template and review it with their
direct supervisor for input and feedback.
