Ficep Exam
Which cycle describes members who are just surviving and living paycheck to paycheck?
a. Earn/spend/earn/spend
b. earn/spend/borrow/spend
c. earn/spend/save
d. earn/borrow/spend/save Earn/Spend/earn/spend
Financial counselors who don't use what they know about hemispheric thinking may fall into
the trap of:
a. Assuming the member will succeed if they work with the counsellor
b. Asking too many ques$ons
c. Telling the member what they should do
d. Presen$ng informa$on to a member in a manner that might not be the best way to
communicate presen$ng informa$on to a member in a manner that might not be the best way
to communicate
Using a hard approach, rather than a so) approach, with members:
a. Reminds members they are in control
b. Communicates in an orderly, specific and straight-forward way
c. Correlates with the right side of the brain
d. Offers possibili$es and sugges$ons Communicates in an orderly, specific and straight-
forward way
The Johari Window describes four zones. When working with a member the Hidden Zone
represents:
,a. Informa$on that is known to the counselor and the member
b. Informa$on that is known to the counselor and not the member
c. Informa$on that is known to the member and not the counselor
d. Informa$on that is not known to either the member or the counselor Informa$on that is
known to the member and not the counselor
Which type of counseling should a counselor use when a member is preparing for a large
purchase?
a. Preven$ve
b. Procedural
c. Produc$ve
d. Remedial Preven$ve
Which of the following is NOT a counseling element
a. Budget
b. Credit.
c. Debt
d. Savings Savings
Which of the following is a closed-ended ques$on?
a. Tell me more about that?
b. Do you plan to move forward?
c. What was your deciding factor?
d. What is causing the hesita$on? Do you plan to move forward?
An example of pacing is when a counselor:
a. wears the same type of clothing as the member.
,b. matches the member's tone.
c. matches the member's energy level.
d. agrees with everything the member says. Matches the member's energy level
How many steps are in the change process?
a. 3
b. 4
c. 5
d. 6 4
Which of the following decision-making tools is the best to use when considering all forces in
favor of or against a plan so a decision can be made?
a. Essen$al obliga$ons
b. Cost-benefit analysis
c. Reframing
d. Force-field analysis Force-filed analysis
Which of the following is the first step of the counseling process?
a. Analyze data
b. Develop a spending plan
c. Collect member data
d. Establish goals and objec$ves collect member data
, It is best to divide a budget into which cycle?
a. Daily
b. Monthly
c. Quarterly
d. Annually monthly
Which of the following provides a credit history including debt repayment prac$ces for an
individual?
a. cash flows
b. net worth
c. debt ra$on
d. credit report credit report
When discussing a member's budget analysis build in assump$ons and adjustments to make
sure the process allows for a
a. 12 month cycle
b. 24 - month cycle
c. 36- month cycle
d. 48 - month cycle 12 month cycle
Which of the following is NOT a step that will reduce debt?
a. Set goals
b. Stop crea$ng debt
c. Borrow money from payday lenders
Which cycle describes members who are just surviving and living paycheck to paycheck?
a. Earn/spend/earn/spend
b. earn/spend/borrow/spend
c. earn/spend/save
d. earn/borrow/spend/save Earn/Spend/earn/spend
Financial counselors who don't use what they know about hemispheric thinking may fall into
the trap of:
a. Assuming the member will succeed if they work with the counsellor
b. Asking too many ques$ons
c. Telling the member what they should do
d. Presen$ng informa$on to a member in a manner that might not be the best way to
communicate presen$ng informa$on to a member in a manner that might not be the best way
to communicate
Using a hard approach, rather than a so) approach, with members:
a. Reminds members they are in control
b. Communicates in an orderly, specific and straight-forward way
c. Correlates with the right side of the brain
d. Offers possibili$es and sugges$ons Communicates in an orderly, specific and straight-
forward way
The Johari Window describes four zones. When working with a member the Hidden Zone
represents:
,a. Informa$on that is known to the counselor and the member
b. Informa$on that is known to the counselor and not the member
c. Informa$on that is known to the member and not the counselor
d. Informa$on that is not known to either the member or the counselor Informa$on that is
known to the member and not the counselor
Which type of counseling should a counselor use when a member is preparing for a large
purchase?
a. Preven$ve
b. Procedural
c. Produc$ve
d. Remedial Preven$ve
Which of the following is NOT a counseling element
a. Budget
b. Credit.
c. Debt
d. Savings Savings
Which of the following is a closed-ended ques$on?
a. Tell me more about that?
b. Do you plan to move forward?
c. What was your deciding factor?
d. What is causing the hesita$on? Do you plan to move forward?
An example of pacing is when a counselor:
a. wears the same type of clothing as the member.
,b. matches the member's tone.
c. matches the member's energy level.
d. agrees with everything the member says. Matches the member's energy level
How many steps are in the change process?
a. 3
b. 4
c. 5
d. 6 4
Which of the following decision-making tools is the best to use when considering all forces in
favor of or against a plan so a decision can be made?
a. Essen$al obliga$ons
b. Cost-benefit analysis
c. Reframing
d. Force-field analysis Force-filed analysis
Which of the following is the first step of the counseling process?
a. Analyze data
b. Develop a spending plan
c. Collect member data
d. Establish goals and objec$ves collect member data
, It is best to divide a budget into which cycle?
a. Daily
b. Monthly
c. Quarterly
d. Annually monthly
Which of the following provides a credit history including debt repayment prac$ces for an
individual?
a. cash flows
b. net worth
c. debt ra$on
d. credit report credit report
When discussing a member's budget analysis build in assump$ons and adjustments to make
sure the process allows for a
a. 12 month cycle
b. 24 - month cycle
c. 36- month cycle
d. 48 - month cycle 12 month cycle
Which of the following is NOT a step that will reduce debt?
a. Set goals
b. Stop crea$ng debt
c. Borrow money from payday lenders
