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Exam (elaborations)

Marketing 3010 Exam 1 Amanda Fine Questions With Complete Answers

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MARKETING 3010 EXAM 1 AMANDA FINE QUESTIONS WITH COMPLETE ANSWERS

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evoked set


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a set that comprises the alternative brands or stores that the consumer
states he or she would consider when making a purchase decision




impulse buying


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a buying decision made by consumers on the spot when they see
something

,Product Lines


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groups of associated items that consumers use together or think of as a
group (i.e. facial regimens)




Market SegmentATION


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dividing the market into groups of customers with different needs, wants or
characteristics




Product Excellence


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having products with high perceived value and effective branding and
positioning




Relative Market Share


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, a measure of products strength in a particular market, defined as the sales
of the focal product divided by the sales achieved at the largest firm of the
industry




SBU- Strategic Business Unit


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a division of a firm itself that can be managed and operated
differently/independently from other divisions, may have different mission
statement and objectives from the firm




Situation Analysis


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part of the mkt plan, uses SWOT analysis to examine its internal
environment




The 4 Ways to Achieve Customer Value (hint: excellences)


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customer excellence, operational excellence, product excellence &
locational excellence

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