PHR Professional in Human Resources
EXAM STUDY GUIDE 2026/2027
ACCURATE QUESTIONS WITH CORRECT
DETAILED SOLUTIONS ||
100% GUARANTEED PASS
<NEWEST VERSION>
1. First HR Association - ANSWER ✔ American Society for Personnel
Administration in 1948
2. Six functional areas of HR - ANSWER ✔ Business Management &
strategy
workforce planning and employment
HR development
Comp & benefits
EE & labor relations
risk management
3. 7 common elements of needs assessment/analysis - ANSWER ✔ 1.
describe the objective - where do we want to be?
2. define the current situation - where are we now?
3. conduct gap analysis
4. set priorities
5. investigate & develop options - what is the best way to fill gap?
6. evaluate options & develop budget. -ROI
7. recommend solutions.
4. components of an RFP - ANSWER ✔ Request for proposal: description of
the organization, project overview, admin details of selection process
(deadline etc), clear/complete project description, contact information
5. what elements should be included in a proposal response to an RFP? -
ANSWER ✔ Executive summary
,vendor qualifications
project management plan
project team
roles and responsibilities
delivery schedule
pricing information
6. examples of top down communication methods - ANSWER ✔ intranet
announcements
posters
newsletters
individual letters
flyers
7. examples of bottom up communications - ANSWER ✔ open door policies
all hands meetings
staff meetings
brown bag lunches
one-on-one meetings
email
webcasts
8. six steps of disciplinary actions - ANSWER ✔ 1. verbal warning (incl.
written doc of convo)
2. 1st written warning - more formal
3. final written warning
4. decision-making day - "ee's sent home usu w pay to think about if they're
willing to make changes for their jobs."
5. Suspension
6. termination.
9. Process of forming a union - ANSWER ✔ Card Campaign Conducted
Bargaining Unit Formed
Election
Collective Bargaining
10.requirements of collective bargaining - ANSWER ✔ meet at reasonable
times
act in good faith
,put any agreement reached in writing
duty to bargain
11.three main bargaining subjects - ANSWER ✔ 1) mandatory subjects (as
directed by the NLRA) wages, hour issues like OT/holidays, senority,
grievance process
2)Permissive subjects - dress codes, recording of negotiation sessions. either
side may refuse to bargain on these issues
3)illegal issues - prohibited by NLRA -closed-shop security agreements and
limiting concerted activity of the EEs or other unlawful behaviors
12.typical items in a collective bargaining agreement - ANSWER ✔ purpose
nondiscrimination statement
management rights
wage/incentives. leave entitlements
discipline. termination.
seniority. training.
pension/insurance
safety
grievance procedure
stikes/lockouts
agreement term
13.union security agreements - ANSWER ✔ formed btw Union and ER
have to pay the union, if in it
don't have to be union to apply or to get the job. don't have to become member.
can opt out of union or paying dues do to religious exception
14.Right to strike - ANSWER ✔ one of two main rights enforced by NLRB
but has exceptions:
-depends on purpose/object
-most lawful strikes are economic for purpose of contract negotiation or unfair
practices
-contract negotiation strikers while they cannot be fired, they can be replaced. if
ER hires legitimate, perm replacements, EE may not be replaced
-unfair labor practice strikers cannot be discharged or replaced absent serious
miscondut
, 15.3 reasons why a strike may be unlawful - ANSWER ✔ compel ER to
commit a ULP
violates no-strike provision in contract
misconduct by strikers like blocking or assault
16.union decertification - ANSWER ✔ election must be held to decertify a
union from representing a bargaining unit
must be requested by EEs and not encouraged by ER
NLRB will process petition if at least 30% of EEs desire to vote to decertify
17.Union Avoidance Strategies - ANSWER ✔ 1) ORG STRUCTURE: its
easier for unions to org smaller groups of EEs so beneficial for ERs to
structure larger departments
2)POSITIVE EE RELATIONS: happy satisfied employees typically do not vote
for unionization. communication is root for happy relationships.
3)EARLY INTERVENTION.RESPONSE PLANNING: there are often signs -
high turnover
18.NIOSH - ANSWER ✔ National Institute for Occupational Safety & Health
exists to study trends patterns and the science of workplace safety.
makes recommendations to OSHA for standards
19.findings of self inspections can be used to - ANSWER ✔ -communicate
hazards to employees
-coach EEs on safe practices
-discipline unsafe acts/procedures
-document unsafe conditions
-ID need for new rules
-recommend protective equipment
-prepare for formal inspection
20.OSHA recommends the following self-inspection checklist - ANSWER ✔
-Processing/recieving/shipping/storage
-building/grounds conditions
-housekeeping programs
-electricity
-lighting
-heating/ventilation
-machinery
EXAM STUDY GUIDE 2026/2027
ACCURATE QUESTIONS WITH CORRECT
DETAILED SOLUTIONS ||
100% GUARANTEED PASS
<NEWEST VERSION>
1. First HR Association - ANSWER ✔ American Society for Personnel
Administration in 1948
2. Six functional areas of HR - ANSWER ✔ Business Management &
strategy
workforce planning and employment
HR development
Comp & benefits
EE & labor relations
risk management
3. 7 common elements of needs assessment/analysis - ANSWER ✔ 1.
describe the objective - where do we want to be?
2. define the current situation - where are we now?
3. conduct gap analysis
4. set priorities
5. investigate & develop options - what is the best way to fill gap?
6. evaluate options & develop budget. -ROI
7. recommend solutions.
4. components of an RFP - ANSWER ✔ Request for proposal: description of
the organization, project overview, admin details of selection process
(deadline etc), clear/complete project description, contact information
5. what elements should be included in a proposal response to an RFP? -
ANSWER ✔ Executive summary
,vendor qualifications
project management plan
project team
roles and responsibilities
delivery schedule
pricing information
6. examples of top down communication methods - ANSWER ✔ intranet
announcements
posters
newsletters
individual letters
flyers
7. examples of bottom up communications - ANSWER ✔ open door policies
all hands meetings
staff meetings
brown bag lunches
one-on-one meetings
webcasts
8. six steps of disciplinary actions - ANSWER ✔ 1. verbal warning (incl.
written doc of convo)
2. 1st written warning - more formal
3. final written warning
4. decision-making day - "ee's sent home usu w pay to think about if they're
willing to make changes for their jobs."
5. Suspension
6. termination.
9. Process of forming a union - ANSWER ✔ Card Campaign Conducted
Bargaining Unit Formed
Election
Collective Bargaining
10.requirements of collective bargaining - ANSWER ✔ meet at reasonable
times
act in good faith
,put any agreement reached in writing
duty to bargain
11.three main bargaining subjects - ANSWER ✔ 1) mandatory subjects (as
directed by the NLRA) wages, hour issues like OT/holidays, senority,
grievance process
2)Permissive subjects - dress codes, recording of negotiation sessions. either
side may refuse to bargain on these issues
3)illegal issues - prohibited by NLRA -closed-shop security agreements and
limiting concerted activity of the EEs or other unlawful behaviors
12.typical items in a collective bargaining agreement - ANSWER ✔ purpose
nondiscrimination statement
management rights
wage/incentives. leave entitlements
discipline. termination.
seniority. training.
pension/insurance
safety
grievance procedure
stikes/lockouts
agreement term
13.union security agreements - ANSWER ✔ formed btw Union and ER
have to pay the union, if in it
don't have to be union to apply or to get the job. don't have to become member.
can opt out of union or paying dues do to religious exception
14.Right to strike - ANSWER ✔ one of two main rights enforced by NLRB
but has exceptions:
-depends on purpose/object
-most lawful strikes are economic for purpose of contract negotiation or unfair
practices
-contract negotiation strikers while they cannot be fired, they can be replaced. if
ER hires legitimate, perm replacements, EE may not be replaced
-unfair labor practice strikers cannot be discharged or replaced absent serious
miscondut
, 15.3 reasons why a strike may be unlawful - ANSWER ✔ compel ER to
commit a ULP
violates no-strike provision in contract
misconduct by strikers like blocking or assault
16.union decertification - ANSWER ✔ election must be held to decertify a
union from representing a bargaining unit
must be requested by EEs and not encouraged by ER
NLRB will process petition if at least 30% of EEs desire to vote to decertify
17.Union Avoidance Strategies - ANSWER ✔ 1) ORG STRUCTURE: its
easier for unions to org smaller groups of EEs so beneficial for ERs to
structure larger departments
2)POSITIVE EE RELATIONS: happy satisfied employees typically do not vote
for unionization. communication is root for happy relationships.
3)EARLY INTERVENTION.RESPONSE PLANNING: there are often signs -
high turnover
18.NIOSH - ANSWER ✔ National Institute for Occupational Safety & Health
exists to study trends patterns and the science of workplace safety.
makes recommendations to OSHA for standards
19.findings of self inspections can be used to - ANSWER ✔ -communicate
hazards to employees
-coach EEs on safe practices
-discipline unsafe acts/procedures
-document unsafe conditions
-ID need for new rules
-recommend protective equipment
-prepare for formal inspection
20.OSHA recommends the following self-inspection checklist - ANSWER ✔
-Processing/recieving/shipping/storage
-building/grounds conditions
-housekeeping programs
-electricity
-lighting
-heating/ventilation
-machinery
