Questions, Answers & Complete Review
What two categories are used when conducting training? - correct answers -concepts and procedures
What should a training manual contain? - correct answers -Checklist
What is a tip for effective training? - correct answers -Keep trainees active
When training an officer on a concept, what is an important element? - correct answers -Providing
examples
When are security shift briefings conducted? - correct answers -Beginning of each shift
How can you keep security shifts informed of critical information? - correct answers -Shift briefings and
supervisor meetings
What factors affect the way a security officer communicates? - correct answers -Appearance and
attitude
How can security leaders earn staff respect? - correct answers -Provide tools and use a participative
style
What can be said about job descriptions? - correct answers -They are an essential component of a
health care facility
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, What requirements should be avoided in a job description? - correct answers -Gender
What is one job description component? - correct answers -Health screen requirements
How often should job descriptions be reviewed? - correct answers -For each new hire
When is an incident report usually not required? - correct answers -When the incident is low complexity
and low risk
After prioritizing and acting, what may you have to do again? - correct answers -Assess
What are the two types of risks that are addressed at the "reduce risks" stage of the decision making
process? - correct answers -Immediate and future
What is normally the first priority when managing a situation? - correct answers -Everyone's safety
What should you do if an employee does not do well on an informal evaluation? - correct answers -
Provide feedback and coaching
Which of the following is an example of a training record that a hospital may be required to produce
during litigation? - correct answers -Post Orders
In regards to training, what is remediation? - correct answers -The process for continual training
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