for Healthcare Security Personnel 4th Edition, Latest
Questions & Correct Answers
Security departments are judged on what they do to... - correct answers -Proactively prevent incidents
A good crime prevention program uses perimeter barriers, building exteriors, and interior controls to
create: - correct answers -Layers of protection
Employee involvement in crime prevention starts with... - correct answers -new employee orientation
Appearing professional, friendly, approachable and positive are the basis for your - correct answers -
attitude
To make good decisions on the job, you must - correct answers -take care of yourself on and off the job
The best way to achieve enhanced customer service is by using what method to exceed the expectations
of the customeris a - correct answers -multi-tiered approach
Customers value reliability and _____________________ - correct answers -competence
Premise liability refers to the legal responsibility... - correct answers -property owner owes to persons
on the property
What approach should be followed to determine appropriate protective measures and security and
safety for off-campus facilities - correct answers -security inspections and risk assessments
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,Healthcare organizations are perhaps at a greater risk for slip and fall due to - correct answers -medical
conditions limit Mobility
What best describes the Broken Window Theory? - correct answers -Neglect in an area creates the
impression that no one cares.
The four most common methods of patrol are: - correct answers -Foot, K-9, Bicycle, and Motorized
One of several advantages to foot patrol is - correct answers -providing a visible deterrent to crime.
A major disadvantage to foot patrol is - correct answers -the opportunity to socialize excessively.
Covert and undercover investigations in the healthcare setting should - correct answers -be undertaken
only when traditional methods of handling the situation have been tried or examined
Assault, both simple and aggravated, occur most often: - correct answers -Anytime
Which of the following is not an element needed for a crime to occur? - correct answers -Training
additional steps are necessary to sustain employee awareness and involvement in the security effort. all
of the following vehicles are used except - correct answers -overhead paging system announcements
When addressing workplace violence security officers are expected to do all of the following except -
correct answers -respond and resolve immediately
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, When assessing security-sensitive areas an officer might consider all of the following except - correct
answers -creating unobstructed passage for patients and visitors
Which of the following is not an activity an officer should engage in to reduce the threat of workplace of
violence? - correct answers -Intervening quickly in resolving without involving management
Which of the following steps would be least effective when treating a patient in potential danger as a
victim or witness to a crime - correct answers -assign room without window
To provide security assistance regarding combative patients, all security staff should be well trained in -
correct answers -Descalation techniques
Infants are most commonly abducted by - correct answers -a stranger
Patients suffering from dementia require - correct answers -particular attention to keep them from
wandering away
When conducting an intervention with a mental health patient hospital security should - correct
answers -conduct the intervention in the privacy of the patient's room
During a walkout or strike at a healthcare facility hospital security can expect all of the following except -
correct answers -striking employees will be cooperative in order to protect their job
Some of the job action assignments for security in the incident command system for dealing with civil
disturbances include - correct answers -Access Control, incident documentation, event preparation with
local law enforcement
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