https://www.stuvia.com/user/performance
STATE FARM ESTIMATICS UPDATED!!!!! EXAMINATION – QUESTIONS
With Answers and Rationales
1. The primary purpose of a vehicle damage estimate is to:
A) Determine the vehicle’s resale value
B) Document the cost to repair the vehicle to pre-loss condition
C) Decide who was at fault in an accident
D) Establish the vehicle’s salvage value
Answer: B
Rationale: A damage estimate calculates the cost to restore the
vehicle to its condition immediately before the loss.
2. Which of the following is typically the first step in the
estimating process?
A) Ordering parts
B) Writing the estimate
C) Inspecting and analyzing the damage
D) Negotiating with the vehicle owner
Answer: C
Rationale: A thorough inspection and damage analysis must
precede estimate writing to ensure all necessary repairs are
captured.
3. The term “pre-loss condition” refers to the vehicle’s
condition:
,https://www.stuvia.com/user/performance
A) When it was new
B) Immediately before the accident
C) After repairs are completed
D) At the time of inspection
Answer: B
Rationale: The goal of repair is to restore the vehicle to its
condition just before the loss occurred.
4. Which of the following is NOT a typical method of
determining labor times?
A) Published crash estimating guides
B) Manufacturer repair procedures
C) The vehicle owner’s preference
D) Actual time studies
Answer: C
Rationale: Labor times are based on industry guides,
manufacturer data, or measured studies, not owner preference.
5. The acronym “OEM” stands for:
A) Original Equipment Manufacturer
B) Original Estimated Material
C) Optional Equipment Modification
D) Overlap Estimating Method
Answer: A
Rationale: OEM refers to parts made by the vehicle
manufacturer.
,https://www.stuvia.com/user/performance
6. Aftermarket parts are typically:
A) More expensive than OEM
B) Produced by companies other than the vehicle manufacturer
C) Always inferior quality
D) Not allowed in insurance estimates
Answer: B
Rationale: Aftermarket parts are produced by third-party
manufacturers and are often less expensive than OEM.
7. Recycled parts are also known as:
A) New parts
B) Salvage or used parts
C) Remanufactured parts
D) Refurbished parts
Answer: B
Rationale: Recycled parts come from salvaged vehicles and are
also called used or LKQ (like kind and quality) parts.
8. Which of the following parts is generally NOT considered a
“bolt-on” or “bolt-off” part?
A) Fender
B) Hood
C) Quarter panel
D) Front bumper cover
Answer: C
Rationale: A quarter panel is welded or bonded and requires
, https://www.stuvia.com/user/performance
cutting and welding for replacement; the others are typically
bolted on.
9. The “R&I” operation stands for:
A) Remove and Inspect
B) Repair and Install
C) Remove and Install
D) Refinish and Inspect
Answer: C
Rationale: R&I means to remove a part and reinstall the same
part after other repairs.
10. The “R&R” operation stands for:
A) Remove and Replace
B) Repair and Refinish
C) Remove and Reinstall
D) Replace and Refinish
Answer: A
Rationale: R&R means to remove a damaged part and install a
new or recycled replacement.
11. Overlap in estimating refers to:
A) The time allowed for two technicians working together
B) A reduction in labor time when two operations share
common work
C) The distance between two damaged areas
D) An additional charge for complex repairs
STATE FARM ESTIMATICS UPDATED!!!!! EXAMINATION – QUESTIONS
With Answers and Rationales
1. The primary purpose of a vehicle damage estimate is to:
A) Determine the vehicle’s resale value
B) Document the cost to repair the vehicle to pre-loss condition
C) Decide who was at fault in an accident
D) Establish the vehicle’s salvage value
Answer: B
Rationale: A damage estimate calculates the cost to restore the
vehicle to its condition immediately before the loss.
2. Which of the following is typically the first step in the
estimating process?
A) Ordering parts
B) Writing the estimate
C) Inspecting and analyzing the damage
D) Negotiating with the vehicle owner
Answer: C
Rationale: A thorough inspection and damage analysis must
precede estimate writing to ensure all necessary repairs are
captured.
3. The term “pre-loss condition” refers to the vehicle’s
condition:
,https://www.stuvia.com/user/performance
A) When it was new
B) Immediately before the accident
C) After repairs are completed
D) At the time of inspection
Answer: B
Rationale: The goal of repair is to restore the vehicle to its
condition just before the loss occurred.
4. Which of the following is NOT a typical method of
determining labor times?
A) Published crash estimating guides
B) Manufacturer repair procedures
C) The vehicle owner’s preference
D) Actual time studies
Answer: C
Rationale: Labor times are based on industry guides,
manufacturer data, or measured studies, not owner preference.
5. The acronym “OEM” stands for:
A) Original Equipment Manufacturer
B) Original Estimated Material
C) Optional Equipment Modification
D) Overlap Estimating Method
Answer: A
Rationale: OEM refers to parts made by the vehicle
manufacturer.
,https://www.stuvia.com/user/performance
6. Aftermarket parts are typically:
A) More expensive than OEM
B) Produced by companies other than the vehicle manufacturer
C) Always inferior quality
D) Not allowed in insurance estimates
Answer: B
Rationale: Aftermarket parts are produced by third-party
manufacturers and are often less expensive than OEM.
7. Recycled parts are also known as:
A) New parts
B) Salvage or used parts
C) Remanufactured parts
D) Refurbished parts
Answer: B
Rationale: Recycled parts come from salvaged vehicles and are
also called used or LKQ (like kind and quality) parts.
8. Which of the following parts is generally NOT considered a
“bolt-on” or “bolt-off” part?
A) Fender
B) Hood
C) Quarter panel
D) Front bumper cover
Answer: C
Rationale: A quarter panel is welded or bonded and requires
, https://www.stuvia.com/user/performance
cutting and welding for replacement; the others are typically
bolted on.
9. The “R&I” operation stands for:
A) Remove and Inspect
B) Repair and Install
C) Remove and Install
D) Refinish and Inspect
Answer: C
Rationale: R&I means to remove a part and reinstall the same
part after other repairs.
10. The “R&R” operation stands for:
A) Remove and Replace
B) Repair and Refinish
C) Remove and Reinstall
D) Replace and Refinish
Answer: A
Rationale: R&R means to remove a damaged part and install a
new or recycled replacement.
11. Overlap in estimating refers to:
A) The time allowed for two technicians working together
B) A reduction in labor time when two operations share
common work
C) The distance between two damaged areas
D) An additional charge for complex repairs
