NSG 3180 COMMUNICATION &
TEAMWORK EXAM 2 STUDY GUIDE
QUESTIONS AND ANSWERS
1. A nurse is using the SBAR communication tool. Which information should the nurse include
in the ‘A’ (Assessment) portion of the report?
A. A specific request for a medication adjustment
B. The reason for the patient’s admission three days ago
C. The patient’s current vital signs and mental status
D. The patient’s full medical history and allergies
Answer: C
Conceptual Explanation: Assessment (A) in SBAR refers to the nurse’s clinical evaluation
of the current situation, such as vital signs and immediate clinical findings.
2. When resolving a conflict using the DESC script, what does the ‘E’ stand for?
A. Evaluate the patient’s response
B. Eliminate the source of conflict
C. Escalate the issue to management
,D. Express your concerns clearly
Answer: D
Conceptual Explanation: DESC stands for Describe the situation, Express your concerns,
Suggest alternatives, and Consequences.
3. Which TeamSTEPPS tool is most appropriate for a nurse to use when they observe a breach
in patient safety that requires immediate attention?
A. Check-Back
B. Call-Out
C. Huddle
D. CUS
Answer: D
Conceptual Explanation: CUS (Concerned, Uncomfortable, Safety Issue) is used to signal
an immediate safety risk in an assertive manner.
4. A nurse leader is practicing ‘Transformational Leadership.’ Which behavior is characteristic
of this style?
A. Focusing purely on administrative tasks and daily operations
B. Using rewards and punishments to manage staff performance
C. Inspiring and motivating staff to achieve a shared vision
D. Avoiding decision-making to give staff complete autonomy
, Answer: C
Conceptual Explanation: Transformational leaders focus on inspiring, motivating, and
empowering their team toward long-term goals and vision.
5. During a crisis, a team leader conducts a quick meeting to re-establish situational
awareness and reinforce the plan. This is known as a:
A. Brief
B. Huddle
C. Debrief
D. Hand-off
Answer: B
Conceptual Explanation: A huddle is an ad hoc meeting to re-establish situational
awareness, reinforce plans already in place, and assess the need to adjust the plan.
6. Which component of Emotional Intelligence involves the ability to control impulsive
behaviors and redirect disruptive emotions?
A. Self-regulation
B. Self-awareness
C. Social skill
D. Empathy
Answer: A
TEAMWORK EXAM 2 STUDY GUIDE
QUESTIONS AND ANSWERS
1. A nurse is using the SBAR communication tool. Which information should the nurse include
in the ‘A’ (Assessment) portion of the report?
A. A specific request for a medication adjustment
B. The reason for the patient’s admission three days ago
C. The patient’s current vital signs and mental status
D. The patient’s full medical history and allergies
Answer: C
Conceptual Explanation: Assessment (A) in SBAR refers to the nurse’s clinical evaluation
of the current situation, such as vital signs and immediate clinical findings.
2. When resolving a conflict using the DESC script, what does the ‘E’ stand for?
A. Evaluate the patient’s response
B. Eliminate the source of conflict
C. Escalate the issue to management
,D. Express your concerns clearly
Answer: D
Conceptual Explanation: DESC stands for Describe the situation, Express your concerns,
Suggest alternatives, and Consequences.
3. Which TeamSTEPPS tool is most appropriate for a nurse to use when they observe a breach
in patient safety that requires immediate attention?
A. Check-Back
B. Call-Out
C. Huddle
D. CUS
Answer: D
Conceptual Explanation: CUS (Concerned, Uncomfortable, Safety Issue) is used to signal
an immediate safety risk in an assertive manner.
4. A nurse leader is practicing ‘Transformational Leadership.’ Which behavior is characteristic
of this style?
A. Focusing purely on administrative tasks and daily operations
B. Using rewards and punishments to manage staff performance
C. Inspiring and motivating staff to achieve a shared vision
D. Avoiding decision-making to give staff complete autonomy
, Answer: C
Conceptual Explanation: Transformational leaders focus on inspiring, motivating, and
empowering their team toward long-term goals and vision.
5. During a crisis, a team leader conducts a quick meeting to re-establish situational
awareness and reinforce the plan. This is known as a:
A. Brief
B. Huddle
C. Debrief
D. Hand-off
Answer: B
Conceptual Explanation: A huddle is an ad hoc meeting to re-establish situational
awareness, reinforce plans already in place, and assess the need to adjust the plan.
6. Which component of Emotional Intelligence involves the ability to control impulsive
behaviors and redirect disruptive emotions?
A. Self-regulation
B. Self-awareness
C. Social skill
D. Empathy
Answer: A
