EPIC CLN251/252
QUESTION 1
In the context of Epic's Workflow Engine, what are three distinct aspects of a patient
encounter that can be dynamically altered based on the successful matching of a rule's
conditions?
CORRECT ANS: Override or Append More activities menu, Change default activity when
a workspace opens, Change available navigators.
Expert Rationale
The Workflow Engine in Epic is a powerful tool that allows for the dynamic
customization of the user interface based on the specific context of a patient encounter.
When a rule's conditions are met (e.g., a patient is of a certain age, has a specific
diagnosis, or is in a particular department), the system can execute directives to alter the
user experience. These directives include, but are not limited to, overriding or
appending items in the "More" activities menu, changing the default activity that
launches when a workspace opens, and modifying the set of navigators that are
available to the user. This functionality ensures that clinicians are presented with the
most relevant tools and information for the specific patient they are treating, thereby
streamlining workflow and improving efficiency.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Epic Workflow Engine
MSC: Epic Systems Administration
QUESTION 2
True or False: If the patient encounter does not match conditions in a Workflow Engine
rule, the system looks for a rule in the next level of the profile hierarchy.
CORRECT ANS: False. Settings found in the Role and compiled profile for the patient
encounter will be used. The system will not look for additional Workflow Engine rules at
other levels in the profile hierarchy.
,Expert Rationale
This statement is false. The Workflow Engine operates on a principle of specificity. When
evaluating a patient encounter, the system will only consult the Workflow Engine rule
that is attached to the most specific level in the profile hierarchy (e.g., a User Template
or a specific Security Class). If the conditions of that rule do not match, the system does
not "fall back" to a less specific rule at a higher level in the hierarchy. Instead, it simply
does not apply any Workflow Engine directives for that encounter. The user's experience
will be governed by the settings already compiled from their role and other profile
levels. This ensures that workflow changes are applied predictably and only when the
exact context, as defined by the rule, is met.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Epic Workflow Engine
MSC: Epic Systems Administration
QUESTION 3
True or False: Once a rule matches on conditions and carries out directives, the system
always keeps looking for more conditions to evaluate.
CORRECT ANS: False. The system will only continue evaluating the rule if the first set of
directives specifies "continue afterwards."
Expert Rationale
This statement is false. The Workflow Engine is designed to process a rule efficiently.
When a rule's conditions are met and it executes its set of directives, the system does
not automatically continue to evaluate additional conditions within the same rule. The
"continue afterwards" directive is a specific instruction that can be included in the rule's
action set. If this directive is present, the system will proceed to evaluate the rule for
additional matches after executing the initial set of directives. If "continue afterwards" is
not specified, the system considers the rule processing complete for that encounter,
preventing unintended or conflicting actions. This provides administrators with precise
control over how rules are applied.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Epic Workflow Engine
MSC: Epic Systems Administration
,QUESTION 4
Where do User templates reside in the Chronicles database?
CORRECT ANS: EMP master file
Expert Rationale
In the Chronicles database architecture, all data is organized into master files, each
representing a specific type of entity. User templates, which are used to streamline the
creation of user records by pre-populating common settings, are stored in the EMP
(Employee) master file. This file contains records for all users, and a template is a specific
type of record that can be applied to multiple user records. Storing templates in the
EMP file allows for centralized management of user settings and efficient application of
changes across a group of users.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Epic User Administration
MSC: Epic Chronicles
QUESTION 5
Who or what needs a user record in the Epic system?
CORRECT ANS: Everyone at your organization who logs in to Epic needs a user record.
Expert Rationale
A user record is a fundamental requirement for any individual who needs to access the
Epic system. This record serves as the unique identifier for a person within the system
and is linked to their security, roles, and preferences. It contains critical information such
as login credentials, default department, and links to security classes and user templates.
Without a user record, an individual cannot authenticate into Epic or be granted any
permissions. Therefore, every person who logs into the system, regardless of their job
function or the specific activities they perform, must have a corresponding user record.
, DIF: Cognitive Level: Understand (Comprehension)
TOP: Epic User Administration
MSC: Epic User Records
QUESTION 6
True or False: You can link a user to multiple linkable templates.
CORRECT ANS: True. You can assign more than one template to a user and that user
can choose the template they want to affect them when they log in to Hyperspace.
Expert Rationale
This statement is true. The Epic system provides flexibility in customizing a user's
experience by allowing multiple user templates to be linked to a single user record.
When a user logs in to Hyperspace, they are presented with a choice of which template
to apply. This is particularly useful in scenarios where a user may perform multiple roles
(e.g., a clinician who also has administrative duties) and requires a different interface or
set of default activities depending on their current task. The ability to choose a template
at login empowers the user to select the most appropriate configuration for their
immediate work.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Epic User Administration
MSC: Epic User Templates
QUESTION 7
What are some settings that must be configured in an individual user record and cannot
be established solely through linkable templates?
CORRECT ANS: Default login department, link to templates, ID/password information.
Expert Rationale
While linkable templates are a powerful tool for managing many user settings centrally,
QUESTION 1
In the context of Epic's Workflow Engine, what are three distinct aspects of a patient
encounter that can be dynamically altered based on the successful matching of a rule's
conditions?
CORRECT ANS: Override or Append More activities menu, Change default activity when
a workspace opens, Change available navigators.
Expert Rationale
The Workflow Engine in Epic is a powerful tool that allows for the dynamic
customization of the user interface based on the specific context of a patient encounter.
When a rule's conditions are met (e.g., a patient is of a certain age, has a specific
diagnosis, or is in a particular department), the system can execute directives to alter the
user experience. These directives include, but are not limited to, overriding or
appending items in the "More" activities menu, changing the default activity that
launches when a workspace opens, and modifying the set of navigators that are
available to the user. This functionality ensures that clinicians are presented with the
most relevant tools and information for the specific patient they are treating, thereby
streamlining workflow and improving efficiency.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Epic Workflow Engine
MSC: Epic Systems Administration
QUESTION 2
True or False: If the patient encounter does not match conditions in a Workflow Engine
rule, the system looks for a rule in the next level of the profile hierarchy.
CORRECT ANS: False. Settings found in the Role and compiled profile for the patient
encounter will be used. The system will not look for additional Workflow Engine rules at
other levels in the profile hierarchy.
,Expert Rationale
This statement is false. The Workflow Engine operates on a principle of specificity. When
evaluating a patient encounter, the system will only consult the Workflow Engine rule
that is attached to the most specific level in the profile hierarchy (e.g., a User Template
or a specific Security Class). If the conditions of that rule do not match, the system does
not "fall back" to a less specific rule at a higher level in the hierarchy. Instead, it simply
does not apply any Workflow Engine directives for that encounter. The user's experience
will be governed by the settings already compiled from their role and other profile
levels. This ensures that workflow changes are applied predictably and only when the
exact context, as defined by the rule, is met.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Epic Workflow Engine
MSC: Epic Systems Administration
QUESTION 3
True or False: Once a rule matches on conditions and carries out directives, the system
always keeps looking for more conditions to evaluate.
CORRECT ANS: False. The system will only continue evaluating the rule if the first set of
directives specifies "continue afterwards."
Expert Rationale
This statement is false. The Workflow Engine is designed to process a rule efficiently.
When a rule's conditions are met and it executes its set of directives, the system does
not automatically continue to evaluate additional conditions within the same rule. The
"continue afterwards" directive is a specific instruction that can be included in the rule's
action set. If this directive is present, the system will proceed to evaluate the rule for
additional matches after executing the initial set of directives. If "continue afterwards" is
not specified, the system considers the rule processing complete for that encounter,
preventing unintended or conflicting actions. This provides administrators with precise
control over how rules are applied.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Epic Workflow Engine
MSC: Epic Systems Administration
,QUESTION 4
Where do User templates reside in the Chronicles database?
CORRECT ANS: EMP master file
Expert Rationale
In the Chronicles database architecture, all data is organized into master files, each
representing a specific type of entity. User templates, which are used to streamline the
creation of user records by pre-populating common settings, are stored in the EMP
(Employee) master file. This file contains records for all users, and a template is a specific
type of record that can be applied to multiple user records. Storing templates in the
EMP file allows for centralized management of user settings and efficient application of
changes across a group of users.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Epic User Administration
MSC: Epic Chronicles
QUESTION 5
Who or what needs a user record in the Epic system?
CORRECT ANS: Everyone at your organization who logs in to Epic needs a user record.
Expert Rationale
A user record is a fundamental requirement for any individual who needs to access the
Epic system. This record serves as the unique identifier for a person within the system
and is linked to their security, roles, and preferences. It contains critical information such
as login credentials, default department, and links to security classes and user templates.
Without a user record, an individual cannot authenticate into Epic or be granted any
permissions. Therefore, every person who logs into the system, regardless of their job
function or the specific activities they perform, must have a corresponding user record.
, DIF: Cognitive Level: Understand (Comprehension)
TOP: Epic User Administration
MSC: Epic User Records
QUESTION 6
True or False: You can link a user to multiple linkable templates.
CORRECT ANS: True. You can assign more than one template to a user and that user
can choose the template they want to affect them when they log in to Hyperspace.
Expert Rationale
This statement is true. The Epic system provides flexibility in customizing a user's
experience by allowing multiple user templates to be linked to a single user record.
When a user logs in to Hyperspace, they are presented with a choice of which template
to apply. This is particularly useful in scenarios where a user may perform multiple roles
(e.g., a clinician who also has administrative duties) and requires a different interface or
set of default activities depending on their current task. The ability to choose a template
at login empowers the user to select the most appropriate configuration for their
immediate work.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Epic User Administration
MSC: Epic User Templates
QUESTION 7
What are some settings that must be configured in an individual user record and cannot
be established solely through linkable templates?
CORRECT ANS: Default login department, link to templates, ID/password information.
Expert Rationale
While linkable templates are a powerful tool for managing many user settings centrally,
