GBI R (R [T I LR TES
(o ER GRS RN T
1. Healthcare quality is the extent to which
there is an increase in the number of metrics reported to the safety
committee
a year-end review shows no defects in any clinical area
M health services provided to individuals and patient populations
improve desired health outcomes
there are fewer unnecessary health services consumed by well-
informed patients
Answer the following 25 questions to see your results.
2. What is one major difference between traditional quality
assurance (QA) and performance improvement (P1)?
Pl stresses peer review, while QA focuses on the customer.
Pl focuses on individuals, while QA focuses on team synergy.
Pl stresses team management, while QA stresses team
collaboration.
M PI focuses on the process, while QA focuses on individual
performance.
Answer the following 25 questions to see your results.
3. Which of the following is a significant change in healthcare
quality over the past 30 years?
an increased focus on the need for professional standards
the increased cost of healthcare delivery
B payment redesign including quality metrics
a movement toward large-scale healthcare systems, the result of
mergers and acquisitions
swer the following 25 questions to see your results.
4. The healthcare regulatory environment includes
local governments who determine provider fee schedules
B continuous readiness to demonstrate compliance by healthcare
organizations
requirements for facility design
a requirement for consumers to receive their care according to
geographic location
, Answer the following 25 questions to see your results.
5. What technique/method is used and sometimes required by
standards to investigate adverse events or sentinel events?
DMAIC
B RCA
business planning
just culture
Answer the following 25 questions to see your results.
6. A successful quality program incorporates a systems approach.
“Systems thinking” promotes
solutions coming from a single expert department
top-down decision making
B multiple-department decision making in the care of patients
implementation of changes without stakeholder input
Answer the following 25 questions to see your results.
7. A just culture is promoted within an organization through
B non-punitive encouragement of error reporting, staff education, and
reliable systems
reliable systems, open communication, and performance reviews
encouragement of error reporting, staff education, and willingness to
pay overtime
open communication, staff education, and performance reviews
Answer the following 25 questions to see your results.
8. Which of the following QI methods utilized in healthcare
incorporates the five steps of DMAIC (Define, Measure, Analyze,
Improve, Control)?
B PDSA
Kaizen
Lean
Six Sigma
(o ER GRS RN T
1. Healthcare quality is the extent to which
there is an increase in the number of metrics reported to the safety
committee
a year-end review shows no defects in any clinical area
M health services provided to individuals and patient populations
improve desired health outcomes
there are fewer unnecessary health services consumed by well-
informed patients
Answer the following 25 questions to see your results.
2. What is one major difference between traditional quality
assurance (QA) and performance improvement (P1)?
Pl stresses peer review, while QA focuses on the customer.
Pl focuses on individuals, while QA focuses on team synergy.
Pl stresses team management, while QA stresses team
collaboration.
M PI focuses on the process, while QA focuses on individual
performance.
Answer the following 25 questions to see your results.
3. Which of the following is a significant change in healthcare
quality over the past 30 years?
an increased focus on the need for professional standards
the increased cost of healthcare delivery
B payment redesign including quality metrics
a movement toward large-scale healthcare systems, the result of
mergers and acquisitions
swer the following 25 questions to see your results.
4. The healthcare regulatory environment includes
local governments who determine provider fee schedules
B continuous readiness to demonstrate compliance by healthcare
organizations
requirements for facility design
a requirement for consumers to receive their care according to
geographic location
, Answer the following 25 questions to see your results.
5. What technique/method is used and sometimes required by
standards to investigate adverse events or sentinel events?
DMAIC
B RCA
business planning
just culture
Answer the following 25 questions to see your results.
6. A successful quality program incorporates a systems approach.
“Systems thinking” promotes
solutions coming from a single expert department
top-down decision making
B multiple-department decision making in the care of patients
implementation of changes without stakeholder input
Answer the following 25 questions to see your results.
7. A just culture is promoted within an organization through
B non-punitive encouragement of error reporting, staff education, and
reliable systems
reliable systems, open communication, and performance reviews
encouragement of error reporting, staff education, and willingness to
pay overtime
open communication, staff education, and performance reviews
Answer the following 25 questions to see your results.
8. Which of the following QI methods utilized in healthcare
incorporates the five steps of DMAIC (Define, Measure, Analyze,
Improve, Control)?
B PDSA
Kaizen
Lean
Six Sigma
