Instructor’s Manual s!
to accompany s!
Michel Melkert, Fanshaw College
s! s! s!
Complete Sections Solutions Manual are
s! s! s! s!
included (Section 1 to 9)
s! s! s! s! s!
** Immediate Download
s! s!
** Swift Response
s! s!
** All Chapters included
s! s! s!
, Table of Contents s! s!
Section 1: Automotive Technology.................................................................................. 1-1
s! s! s!
Section 2: Engines. ........................................................................................................... 2-1
s! s!
Section 3: Electricity ........................................................................................................ 3-1
s! s!
Section 4: Engine Performance ........................................................................................ 4-1
s! s! s!
Section 5: Manual Transmissions and Transaxles ............................................................ 5-1
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Section 6: Automatic Transmissions and Transaxles ....................................................... 6-1
s! s! s! s! s!
Section 7: Suspension and Steering Systems ................................................................... 7-1
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Section 8: Brakes.............................................................................................................. 8-1
s! s!
Section 9: Passenger Comfort .......................................................................................... 9-1
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, Automotive Technology: A Systems Approach, 4Ce s! s! s! s! s!
CHAPTER 1 s!
Careers in the Automotive Industry
s! s! s! s!
CHAPTER OVERVIEW s!
This chapter examines the automotive industry today and points out the changes that are occurring.
s! s! s! s! s! s! s! s! s! s! s! s! s! s! s!
Professional service provided by a properly trained technician is critical because of the technology
s! s! s! s! s! s! s! s! s! s! s! s! s! s!
used in today’s vehicles. A detailed description is given of what it takes to be a professional tech
s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s!
nician. Included are descriptions of career opportunities, job classifications, and the various auto
s! s! s! s! s! s! s! s! s! s! s! s!
motive education programs that are available in Canada. Automotive Service Technician Interpro
s! s! s! s! s! s! s! s! s! s! s!
vincial Standards and ASE certification requirements are also provided.
s! s! s! s! s! s! s! s!
LEARNING OUTCOMES s!
Describe the reasons why today’s automotive industry is considered a global industry.
s! s! s! s! s! s! s! s! s! s! s!
Explain how computer technology has changed the way vehicles are built and serviced.
s! s! s! s! s! s! s! s! s! s! s! s!
Explain why the need for qualified automotive technicians is increasing.
s! s! s! s! s! s! s! s! s!
Describe the major types of businesses that employ automotive technicians.
s! s! s! s! s! s! s! s! s!
List some of the many job opportunities available to people with a background in automotive
s! s! s! s! s! s! s! s! s! s! s! s! s! s! s
technology.
!
Describe the different ways a student can gain work experience while attending classes.
s! s! s! s! s! s! s! s! s! s! s! s!
Describe the requirements for Red Seal certification of automotive technicians.
s! s! s! s! s! s! s! s! s!
INSTRUCTIONAL OUTLINE WITH TEACHING HINTS s! s! s! s!
I. Servicing Today’s Vehicles s! s!
A. The Importance of Automotive Technicians
s! s! s! s!
B. The Need for Quality Service
s! s! s! s!
C. The Need for Ongoing Service
s! s! s! s!
1. Warranties
2. Increased Vehicle Age s! s!
Hint: Discuss the need for repairs as cars become older and what opportunities this ne
s! s! s! s! s! s! s! s! s! s! s! s! s! s!
ed presents to a qualified technician.
s! s! s! s! s!
D. Career Opportunities s!
1. Dealerships
2. Independent Service Shops s! s!
3. Franchise Repair Shop s! s!
4. Store-Associated Shops s!
5. Fleet Service and Maintenance s! s! s!
Hint: Discuss career opportunities in all areas of automotive service.
s! s! s! s! s! s! s! s! s!
II. Job Classifications
s!
A. Service Technician s!
1‐1
, Automotive Technology: A Systems Approach, 4Ce s! s! s! s! s!
B.
Shop Foreman s!
C.
Service Adviser s!
D.
Service Manager s!
E.
Service Director s!
F.
Parts Counterperson s!
G.
Parts Manager s!
Hint: Discuss the various automotive shop positions and how they each relate to the technicia
s! s! s! s! s! s! s! s! s! s! s! s! s! s!
ns.
III. Related Career Opportunities s! s!
A. Parts Distribution s!
B. Marketing and Sales s! s!
C. Other Opportunities s!
IV. Training for a Career in Automotive Service s! s! s! s! s! s!
A. Student Work Experience s! s!
1. Job Shadowing Program s! s!
2. Mentoring Program s!
3. Cooperative Education s!
4. Part-Time Employment s!
B. Canada’s Automotive Apprenticeship Program s! s! s!
C. The Need for Continuous Learning s! s! s! s!
V. ASE Certification s!
Hint: Introduce the various programs in your area that are available to students.
s! s! s! s! s! s! s! s! s! s! s! s!
WHAT ARE COMMON STUDENT MISCONCEPTIONS AND
s! s! s! s! s! s!
STUMBLING BLOCKS? s!
Without experience, students will struggle with understanding how an automotive shop functions.
s! s! s! s! s! s! s! s! s! s! s!
Possibly have a shop owner visit the class or arrange to take the students to observe a shop during
s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s
operating hours.
! s!
To help students understand a shop’s different job classifications, place various students as the shop
s! s! s! s! s! s! s! s! s! s! s! s! s! s! s
foreman or service writer and have them arrange the “workload” for the day’s shop activities.
! s! s! s! s! s! s! s! s! s! s! s! s! s! s!
Have the students refer to the job classification section of the chapter as a reference for these
s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s
assignments. Refer to pages 8-12 of Chapter 1 for reference.
! s! s! s! s! s! s! s! s! s!
SHOP ACTIVITIES AND CASE STUDIES
s! s! s! s!
Here are some activities you can review in-
s! s! s! s! s! s! s!
class as a group, or ask students to complete individually or in pairs:
s! s! s! s! s! s! s! s! s! s! s! s!
1. Research a vehicle of your choice. Visit the manufacturer or dealership website. Make a list of all
s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s!
of the systems in that vehicle that are controlled by electronics. If you are unsure of system, include
s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s!
its name on the list and talk to your instructor about it.
s! s! s! s! s! s! s! s! s! s! s!
1‐2
to accompany s!
Michel Melkert, Fanshaw College
s! s! s!
Complete Sections Solutions Manual are
s! s! s! s!
included (Section 1 to 9)
s! s! s! s! s!
** Immediate Download
s! s!
** Swift Response
s! s!
** All Chapters included
s! s! s!
, Table of Contents s! s!
Section 1: Automotive Technology.................................................................................. 1-1
s! s! s!
Section 2: Engines. ........................................................................................................... 2-1
s! s!
Section 3: Electricity ........................................................................................................ 3-1
s! s!
Section 4: Engine Performance ........................................................................................ 4-1
s! s! s!
Section 5: Manual Transmissions and Transaxles ............................................................ 5-1
s! s! s! s! s!
Section 6: Automatic Transmissions and Transaxles ....................................................... 6-1
s! s! s! s! s!
Section 7: Suspension and Steering Systems ................................................................... 7-1
s! s! s! s! s!
Section 8: Brakes.............................................................................................................. 8-1
s! s!
Section 9: Passenger Comfort .......................................................................................... 9-1
s! s! s!
, Automotive Technology: A Systems Approach, 4Ce s! s! s! s! s!
CHAPTER 1 s!
Careers in the Automotive Industry
s! s! s! s!
CHAPTER OVERVIEW s!
This chapter examines the automotive industry today and points out the changes that are occurring.
s! s! s! s! s! s! s! s! s! s! s! s! s! s! s!
Professional service provided by a properly trained technician is critical because of the technology
s! s! s! s! s! s! s! s! s! s! s! s! s! s!
used in today’s vehicles. A detailed description is given of what it takes to be a professional tech
s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s!
nician. Included are descriptions of career opportunities, job classifications, and the various auto
s! s! s! s! s! s! s! s! s! s! s! s!
motive education programs that are available in Canada. Automotive Service Technician Interpro
s! s! s! s! s! s! s! s! s! s! s!
vincial Standards and ASE certification requirements are also provided.
s! s! s! s! s! s! s! s!
LEARNING OUTCOMES s!
Describe the reasons why today’s automotive industry is considered a global industry.
s! s! s! s! s! s! s! s! s! s! s!
Explain how computer technology has changed the way vehicles are built and serviced.
s! s! s! s! s! s! s! s! s! s! s! s!
Explain why the need for qualified automotive technicians is increasing.
s! s! s! s! s! s! s! s! s!
Describe the major types of businesses that employ automotive technicians.
s! s! s! s! s! s! s! s! s!
List some of the many job opportunities available to people with a background in automotive
s! s! s! s! s! s! s! s! s! s! s! s! s! s! s
technology.
!
Describe the different ways a student can gain work experience while attending classes.
s! s! s! s! s! s! s! s! s! s! s! s!
Describe the requirements for Red Seal certification of automotive technicians.
s! s! s! s! s! s! s! s! s!
INSTRUCTIONAL OUTLINE WITH TEACHING HINTS s! s! s! s!
I. Servicing Today’s Vehicles s! s!
A. The Importance of Automotive Technicians
s! s! s! s!
B. The Need for Quality Service
s! s! s! s!
C. The Need for Ongoing Service
s! s! s! s!
1. Warranties
2. Increased Vehicle Age s! s!
Hint: Discuss the need for repairs as cars become older and what opportunities this ne
s! s! s! s! s! s! s! s! s! s! s! s! s! s!
ed presents to a qualified technician.
s! s! s! s! s!
D. Career Opportunities s!
1. Dealerships
2. Independent Service Shops s! s!
3. Franchise Repair Shop s! s!
4. Store-Associated Shops s!
5. Fleet Service and Maintenance s! s! s!
Hint: Discuss career opportunities in all areas of automotive service.
s! s! s! s! s! s! s! s! s!
II. Job Classifications
s!
A. Service Technician s!
1‐1
, Automotive Technology: A Systems Approach, 4Ce s! s! s! s! s!
B.
Shop Foreman s!
C.
Service Adviser s!
D.
Service Manager s!
E.
Service Director s!
F.
Parts Counterperson s!
G.
Parts Manager s!
Hint: Discuss the various automotive shop positions and how they each relate to the technicia
s! s! s! s! s! s! s! s! s! s! s! s! s! s!
ns.
III. Related Career Opportunities s! s!
A. Parts Distribution s!
B. Marketing and Sales s! s!
C. Other Opportunities s!
IV. Training for a Career in Automotive Service s! s! s! s! s! s!
A. Student Work Experience s! s!
1. Job Shadowing Program s! s!
2. Mentoring Program s!
3. Cooperative Education s!
4. Part-Time Employment s!
B. Canada’s Automotive Apprenticeship Program s! s! s!
C. The Need for Continuous Learning s! s! s! s!
V. ASE Certification s!
Hint: Introduce the various programs in your area that are available to students.
s! s! s! s! s! s! s! s! s! s! s! s!
WHAT ARE COMMON STUDENT MISCONCEPTIONS AND
s! s! s! s! s! s!
STUMBLING BLOCKS? s!
Without experience, students will struggle with understanding how an automotive shop functions.
s! s! s! s! s! s! s! s! s! s! s!
Possibly have a shop owner visit the class or arrange to take the students to observe a shop during
s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s
operating hours.
! s!
To help students understand a shop’s different job classifications, place various students as the shop
s! s! s! s! s! s! s! s! s! s! s! s! s! s! s
foreman or service writer and have them arrange the “workload” for the day’s shop activities.
! s! s! s! s! s! s! s! s! s! s! s! s! s! s!
Have the students refer to the job classification section of the chapter as a reference for these
s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s
assignments. Refer to pages 8-12 of Chapter 1 for reference.
! s! s! s! s! s! s! s! s! s!
SHOP ACTIVITIES AND CASE STUDIES
s! s! s! s!
Here are some activities you can review in-
s! s! s! s! s! s! s!
class as a group, or ask students to complete individually or in pairs:
s! s! s! s! s! s! s! s! s! s! s! s!
1. Research a vehicle of your choice. Visit the manufacturer or dealership website. Make a list of all
s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s!
of the systems in that vehicle that are controlled by electronics. If you are unsure of system, include
s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s! s!
its name on the list and talk to your instructor about it.
s! s! s! s! s! s! s! s! s! s! s!
1‐2
