CCBMA STUDY GUIDE 2026/2027 QUESTIONS AND
SOLUTIONS RATED A+
✔✔True or False: Explanations do not help ease patient anxiety about what will happen
- ✔✔false
✔✔True or False: The use of touch can be therapeutic for some patients - ✔✔true
✔✔True or False: Being touched by stranger can be uncomfortable or even a negative
experience - ✔✔true
✔✔True or False: Many patients perceive touch in a medical setting as a prelude to
something unpleasant, such as injections - ✔✔true
✔✔True or False: You do not need to give your full attention to the patient to actively
listen - ✔✔false
✔✔True or False: Occasionally a patient's verbal message may seem to conflict with
the non-verbal message - ✔✔true
✔✔True or False: A medical assistant will typically be responsible for gathering initial
patient information - ✔✔true
✔✔True or False: A patient interview does not include a review of past or current
medical history - ✔✔false
✔✔True or False: Paraphrasing means to restate, using your own words, what you
have heard - ✔✔true
✔✔True or False: Reflecting means repeating back what you have heard - ✔✔true
✔✔True or False: Miscommunication can happen because the message may have
been unclear or inappropriate to the situation - ✔✔true
✔✔True or False: The way a patient perceives situations is not influenced by their
cultural, social or religious background - ✔✔false
✔✔True or False: A physician may instruct a medical assistant to give medication by
injection - ✔✔true
✔✔True or False: Medical assistants are permitted to start intravenous therapy -
✔✔false
,✔✔True or False: Medical assistant may assist with minor surgery - ✔✔true
✔✔True or False: If a physician is present on this site, a medical assistant may apply
bandages - ✔✔true
✔✔True or False: A medical assistant may administer a narcotic injection - ✔✔True
✔✔True or False: California law allows a medical assistant to draw blood in the clinical
setting if they have completed proper training - ✔✔true
✔✔True or False: If directed, a medical assistant make insert a urinary catheter -
✔✔false
✔✔True or False: Medical assistants are allowed to interpret laboratory results -
✔✔false
✔✔True or False: Ear lavage may be performed by a medical assistant if the physician
is on site - ✔✔true
✔✔True or False: Vital Signs may be taken by a medical assistant - ✔✔True
✔✔True or False: Medical assistants may remove Orthopedic casts - ✔✔True
✔✔True or False: Injecting collagen or Botox is within the medical assistant scope of
practice - ✔✔false
✔✔True or False: Medical assistants are allowed to inject anesthetics - ✔✔False
✔✔True or False: Medication may be given orally by medical assistants - ✔✔true
✔✔True or False: A medical assistant is permitted to use a laser - ✔✔false
✔✔True or False: Medical assistants may call themselves the office "nurse" - ✔✔false
✔✔True or False: Recommending a course of treatment for a patient is within the scope
of practice - ✔✔false
✔✔True or False: If directed, a medical assistant can apply an orthopedic splint -
✔✔False
✔✔True or False: A medical assistant can remove superficial sutures - ✔✔True
, ✔✔True or False: Medical assistants may perform finger sticks - ✔✔True
✔✔a physician retires without notifying his patients. The physician could be charged
with - ✔✔abandonment
✔✔the disposal of medical infectious waste is controlled by - ✔✔CAL/OSHA regulations
✔✔a physician describes a procedure, risks and alternative treatments to patient. This
is called a/an - ✔✔informed consent
✔✔a medical assistant who performs a procedure ordered by The Physician employer
is protected under what principle - ✔✔Respondeat Superior
✔✔a medical assistant can be required to appear in court with this document -
✔✔subpoena
✔✔narcotic prescriptions are regulated by which agency - ✔✔Drug Enforcement
Administration
✔✔a medical assistant discusses a patient by name at lunch with others in the building.
The MA could be charged - ✔✔invasion of privacy
✔✔a patient agrees to receive a flu shot. This is an example - ✔✔consent
✔✔a method of mediating disputes between a patient and physician is - ✔✔arbitration
✔✔patient rights include this principle - ✔✔confidentiality
✔✔a false statement harmful to another person's character is called - ✔✔slander
✔✔a person under legal age who is self-supporting and living apart from parents is
called a/an - ✔✔emancipated minor
✔✔this document is required in order to provide medical records - ✔✔records release
✔✔failure to perform Professional Care is called - ✔✔negligence
✔✔state law requires that Physicians always report this condition - ✔✔abuse
✔✔billing and insurance company for false charges is considered - ✔✔fraud
✔✔carefully documenting the patient's care will help prevent professional - ✔✔liability
SOLUTIONS RATED A+
✔✔True or False: Explanations do not help ease patient anxiety about what will happen
- ✔✔false
✔✔True or False: The use of touch can be therapeutic for some patients - ✔✔true
✔✔True or False: Being touched by stranger can be uncomfortable or even a negative
experience - ✔✔true
✔✔True or False: Many patients perceive touch in a medical setting as a prelude to
something unpleasant, such as injections - ✔✔true
✔✔True or False: You do not need to give your full attention to the patient to actively
listen - ✔✔false
✔✔True or False: Occasionally a patient's verbal message may seem to conflict with
the non-verbal message - ✔✔true
✔✔True or False: A medical assistant will typically be responsible for gathering initial
patient information - ✔✔true
✔✔True or False: A patient interview does not include a review of past or current
medical history - ✔✔false
✔✔True or False: Paraphrasing means to restate, using your own words, what you
have heard - ✔✔true
✔✔True or False: Reflecting means repeating back what you have heard - ✔✔true
✔✔True or False: Miscommunication can happen because the message may have
been unclear or inappropriate to the situation - ✔✔true
✔✔True or False: The way a patient perceives situations is not influenced by their
cultural, social or religious background - ✔✔false
✔✔True or False: A physician may instruct a medical assistant to give medication by
injection - ✔✔true
✔✔True or False: Medical assistants are permitted to start intravenous therapy -
✔✔false
,✔✔True or False: Medical assistant may assist with minor surgery - ✔✔true
✔✔True or False: If a physician is present on this site, a medical assistant may apply
bandages - ✔✔true
✔✔True or False: A medical assistant may administer a narcotic injection - ✔✔True
✔✔True or False: California law allows a medical assistant to draw blood in the clinical
setting if they have completed proper training - ✔✔true
✔✔True or False: If directed, a medical assistant make insert a urinary catheter -
✔✔false
✔✔True or False: Medical assistants are allowed to interpret laboratory results -
✔✔false
✔✔True or False: Ear lavage may be performed by a medical assistant if the physician
is on site - ✔✔true
✔✔True or False: Vital Signs may be taken by a medical assistant - ✔✔True
✔✔True or False: Medical assistants may remove Orthopedic casts - ✔✔True
✔✔True or False: Injecting collagen or Botox is within the medical assistant scope of
practice - ✔✔false
✔✔True or False: Medical assistants are allowed to inject anesthetics - ✔✔False
✔✔True or False: Medication may be given orally by medical assistants - ✔✔true
✔✔True or False: A medical assistant is permitted to use a laser - ✔✔false
✔✔True or False: Medical assistants may call themselves the office "nurse" - ✔✔false
✔✔True or False: Recommending a course of treatment for a patient is within the scope
of practice - ✔✔false
✔✔True or False: If directed, a medical assistant can apply an orthopedic splint -
✔✔False
✔✔True or False: A medical assistant can remove superficial sutures - ✔✔True
, ✔✔True or False: Medical assistants may perform finger sticks - ✔✔True
✔✔a physician retires without notifying his patients. The physician could be charged
with - ✔✔abandonment
✔✔the disposal of medical infectious waste is controlled by - ✔✔CAL/OSHA regulations
✔✔a physician describes a procedure, risks and alternative treatments to patient. This
is called a/an - ✔✔informed consent
✔✔a medical assistant who performs a procedure ordered by The Physician employer
is protected under what principle - ✔✔Respondeat Superior
✔✔a medical assistant can be required to appear in court with this document -
✔✔subpoena
✔✔narcotic prescriptions are regulated by which agency - ✔✔Drug Enforcement
Administration
✔✔a medical assistant discusses a patient by name at lunch with others in the building.
The MA could be charged - ✔✔invasion of privacy
✔✔a patient agrees to receive a flu shot. This is an example - ✔✔consent
✔✔a method of mediating disputes between a patient and physician is - ✔✔arbitration
✔✔patient rights include this principle - ✔✔confidentiality
✔✔a false statement harmful to another person's character is called - ✔✔slander
✔✔a person under legal age who is self-supporting and living apart from parents is
called a/an - ✔✔emancipated minor
✔✔this document is required in order to provide medical records - ✔✔records release
✔✔failure to perform Professional Care is called - ✔✔negligence
✔✔state law requires that Physicians always report this condition - ✔✔abuse
✔✔billing and insurance company for false charges is considered - ✔✔fraud
✔✔carefully documenting the patient's care will help prevent professional - ✔✔liability