HCQM STUDYS CORRECT QUESTIONS AND
ANSWERS SURE A+
✔✔What is a multidisciplinary outline of anticipated care within a time frame to aid a
patient in moving through the clinical experience that ends in a positive outcome? -
✔✔critical pathway
✔✔What interview uses a predetermined list of questions? - ✔✔structured interview
✔✔Who is the receiver of a product or service as a result of an organizational process?
- ✔✔the customer
✔✔What is a large population based study that identifies the care processes that
achieve the best healthcare outcomes in different types of medical practice? -
✔✔evidence-based medicine
✔✔The core care process that determines the patients appropriateness for admission to
the facility and the level of care and service rendered is called? - ✔✔assessing the
patients needs
✔✔What section of a cause and effect diagram examines influences of the human
worker on the situation? - ✔✔manpower
✔✔What is an exposure to the chance of injury or financial loss and their associated
liability is? - ✔✔risk
✔✔What technique promotes systems thinking and includes the use of flowcharts to
define high-risk processes? - ✔✔failure mode and effect analysis
✔✔What are occurrences involving liability for injury or property loss called? -
✔✔potentially compensable events
, ✔✔If a patient has surgery then subsequently developes an infection, what is this an
example of? - ✔✔a sentinel event
✔✔manpower, material, methods, and machinery are the 4 components to what type of
diagram? - ✔✔Fishbone diagram
✔✔Who is an individual permitted by law to provide healthcare services without the
direction or supervision within the scope of their licenses? - ✔✔licensed independent
practitioner
✔✔What tool provides significant data about a physicians performance to the
credentials committee to make decisions about reappointment to the medical staff -
✔✔physician profile summary
✔✔Monitoring incidents of patients falls can be used to measure effectiveness of staff.
What type of measure is this? - ✔✔clinical measure
✔✔Inadequate orientation and training account for what percent of sentinel events? -
✔✔63%
✔✔What organization is measure and improve the quality, value, and outcomes of
behavioral health and rehabilitation programs? - ✔✔Commission on Accreditation of
Rehab Facilities
✔✔What organization accredits managed care organizations, behavioral health
organizations, and credentials verification for physician organizations? - ✔✔National
Committee for Quality Assurance
✔✔An accrediting agencys published rules are called? - ✔✔accreditation standards
✔✔What is the act of granting approval for healthcare organizations to provide services
to a specific group of beneficiaries is called? - ✔✔certification
✔✔What is the act of granting a healthcare organization or practitioner permission to
provide services? - ✔✔licensure
✔✔What is the process of meeting a prescribed set of standards or regulations to
maintain active accreditation, licensure, or certification status> - ✔✔compliance
✔✔What type of review is conducted at the request of the healthcare facility seeking
accreditation? - ✔✔voluntary review
ANSWERS SURE A+
✔✔What is a multidisciplinary outline of anticipated care within a time frame to aid a
patient in moving through the clinical experience that ends in a positive outcome? -
✔✔critical pathway
✔✔What interview uses a predetermined list of questions? - ✔✔structured interview
✔✔Who is the receiver of a product or service as a result of an organizational process?
- ✔✔the customer
✔✔What is a large population based study that identifies the care processes that
achieve the best healthcare outcomes in different types of medical practice? -
✔✔evidence-based medicine
✔✔The core care process that determines the patients appropriateness for admission to
the facility and the level of care and service rendered is called? - ✔✔assessing the
patients needs
✔✔What section of a cause and effect diagram examines influences of the human
worker on the situation? - ✔✔manpower
✔✔What is an exposure to the chance of injury or financial loss and their associated
liability is? - ✔✔risk
✔✔What technique promotes systems thinking and includes the use of flowcharts to
define high-risk processes? - ✔✔failure mode and effect analysis
✔✔What are occurrences involving liability for injury or property loss called? -
✔✔potentially compensable events
, ✔✔If a patient has surgery then subsequently developes an infection, what is this an
example of? - ✔✔a sentinel event
✔✔manpower, material, methods, and machinery are the 4 components to what type of
diagram? - ✔✔Fishbone diagram
✔✔Who is an individual permitted by law to provide healthcare services without the
direction or supervision within the scope of their licenses? - ✔✔licensed independent
practitioner
✔✔What tool provides significant data about a physicians performance to the
credentials committee to make decisions about reappointment to the medical staff -
✔✔physician profile summary
✔✔Monitoring incidents of patients falls can be used to measure effectiveness of staff.
What type of measure is this? - ✔✔clinical measure
✔✔Inadequate orientation and training account for what percent of sentinel events? -
✔✔63%
✔✔What organization is measure and improve the quality, value, and outcomes of
behavioral health and rehabilitation programs? - ✔✔Commission on Accreditation of
Rehab Facilities
✔✔What organization accredits managed care organizations, behavioral health
organizations, and credentials verification for physician organizations? - ✔✔National
Committee for Quality Assurance
✔✔An accrediting agencys published rules are called? - ✔✔accreditation standards
✔✔What is the act of granting approval for healthcare organizations to provide services
to a specific group of beneficiaries is called? - ✔✔certification
✔✔What is the act of granting a healthcare organization or practitioner permission to
provide services? - ✔✔licensure
✔✔What is the process of meeting a prescribed set of standards or regulations to
maintain active accreditation, licensure, or certification status> - ✔✔compliance
✔✔What type of review is conducted at the request of the healthcare facility seeking
accreditation? - ✔✔voluntary review
