HRCI APHR CERTIFICATION QUESTIONS AND
ANSWERS SURE A+
✔✔✔✔What is prohibited when an organization is communicating with employees about
its 401(k) plan - ✔✔Specific investment advice
✔✔What kind of chart helps employees understand the reporting structure? -
✔✔Organizational
✔✔What development program allows an employee to learn another employee's job
while performing their own? - ✔✔Cross-training
✔✔What document is referenced when investigating an employee complaint of a
coworker's misconduct? - ✔✔Disciplinary record
✔✔What is used to guide daily decision making when interpreting organizational
policies and evaluating employee conduct? - ✔✔Code of ethics
✔✔Failure to perform a background check or verify an applicant's references may result
in - ✔✔negligent hiring
✔✔What would an employer use to collect data about employee engagement? -
✔✔Survey
✔✔Employee Assistance Programs (EAPs) are valuable because they help -
✔✔employees maintain good job performance by addressing personal problems
✔✔The combination of traditional and electronic training describes what kind of
learning? - ✔✔Blended
ANSWERS SURE A+
✔✔✔✔What is prohibited when an organization is communicating with employees about
its 401(k) plan - ✔✔Specific investment advice
✔✔What kind of chart helps employees understand the reporting structure? -
✔✔Organizational
✔✔What development program allows an employee to learn another employee's job
while performing their own? - ✔✔Cross-training
✔✔What document is referenced when investigating an employee complaint of a
coworker's misconduct? - ✔✔Disciplinary record
✔✔What is used to guide daily decision making when interpreting organizational
policies and evaluating employee conduct? - ✔✔Code of ethics
✔✔Failure to perform a background check or verify an applicant's references may result
in - ✔✔negligent hiring
✔✔What would an employer use to collect data about employee engagement? -
✔✔Survey
✔✔Employee Assistance Programs (EAPs) are valuable because they help -
✔✔employees maintain good job performance by addressing personal problems
✔✔The combination of traditional and electronic training describes what kind of
learning? - ✔✔Blended
