HRCI APHR EVALUATION TEST QUESTIONS AND
ANSWERS SURE A+
✔✔employer branding - ✔✔the image an organization presents to its employees,
stakeholders, and customers
✔✔employment branding - ✔✔process of turning an organization into an 'employer of
choice'
✔✔empowerment - ✔✔the ability for employees to manage their work, share
information, and make decisions without close supervision
✔✔environmental scanning - ✔✔acquiring and using information about the internal and
external business environments that influence an organization's strategy
✔✔ethnocentrism - ✔✔belief that one's own culture is superior
✔✔ethnorelativism - ✔✔understanding one culture in the context of other cultures
✔✔external forces - ✔✔events an organization cannot control
✔✔feasibility study - ✔✔investigation, analysis of what is possible
✔✔forced distribution - ✔✔a rating system for evaluating employees
✔✔gap analysis - ✔✔a technique used to compare the current state with the future
desired state
✔✔global mindset - ✔✔a worldview that embraces cultural diversity
✔✔Global Sullivan Principles - ✔✔rules for ethics and human rights
, ✔✔graphic rating scale - ✔✔method of evaluating employees
✔✔grievance - ✔✔serious complaint
✔✔group consensus - ✔✔agreement between people
✔✔homogeneous - ✔✔the same or similar
✔✔initiatives - ✔✔actions related to new ideas or to starting new plans
✔✔intercultural - ✔✔involving or representing different cultures (for example,
intercultural communication, intercultural competency, or intercultural marriage)
✔✔international organization - ✔✔a company that has operations and services in
different parts of the world
✔✔KPI - ✔✔a measure an organization uses to see its progress and show what it
needs to improve
✔✔laissez-faire - ✔✔an economic theory that is strongly against any government
interference in business affairs
✔✔leniency error - ✔✔rating employees higher than their actual performance deserves
✔✔mediation - ✔✔an attempt to help other people or groups come to an agreement
✔✔moral absolutes - ✔✔the idea that there is a clear definition of what is right and
wrong
✔✔motivation - ✔✔reasons or influences that lead to specific desired behavior such as
commitment to a job or continuing efforts to achieve a goal
✔✔multi-rater feedback - ✔✔an assessment method that collects job performance
ratings from multiple sources such as peers, subordinates, and supervisors, also called
'360 degree feedback'
✔✔multicultural - ✔✔employees of diverse cultures and backgrounds who are part of an
organization's workforce
✔✔multinational corporation (MNC) - ✔✔a company that has its headquarters in one
country and has offices and operations in other countries
ANSWERS SURE A+
✔✔employer branding - ✔✔the image an organization presents to its employees,
stakeholders, and customers
✔✔employment branding - ✔✔process of turning an organization into an 'employer of
choice'
✔✔empowerment - ✔✔the ability for employees to manage their work, share
information, and make decisions without close supervision
✔✔environmental scanning - ✔✔acquiring and using information about the internal and
external business environments that influence an organization's strategy
✔✔ethnocentrism - ✔✔belief that one's own culture is superior
✔✔ethnorelativism - ✔✔understanding one culture in the context of other cultures
✔✔external forces - ✔✔events an organization cannot control
✔✔feasibility study - ✔✔investigation, analysis of what is possible
✔✔forced distribution - ✔✔a rating system for evaluating employees
✔✔gap analysis - ✔✔a technique used to compare the current state with the future
desired state
✔✔global mindset - ✔✔a worldview that embraces cultural diversity
✔✔Global Sullivan Principles - ✔✔rules for ethics and human rights
, ✔✔graphic rating scale - ✔✔method of evaluating employees
✔✔grievance - ✔✔serious complaint
✔✔group consensus - ✔✔agreement between people
✔✔homogeneous - ✔✔the same or similar
✔✔initiatives - ✔✔actions related to new ideas or to starting new plans
✔✔intercultural - ✔✔involving or representing different cultures (for example,
intercultural communication, intercultural competency, or intercultural marriage)
✔✔international organization - ✔✔a company that has operations and services in
different parts of the world
✔✔KPI - ✔✔a measure an organization uses to see its progress and show what it
needs to improve
✔✔laissez-faire - ✔✔an economic theory that is strongly against any government
interference in business affairs
✔✔leniency error - ✔✔rating employees higher than their actual performance deserves
✔✔mediation - ✔✔an attempt to help other people or groups come to an agreement
✔✔moral absolutes - ✔✔the idea that there is a clear definition of what is right and
wrong
✔✔motivation - ✔✔reasons or influences that lead to specific desired behavior such as
commitment to a job or continuing efforts to achieve a goal
✔✔multi-rater feedback - ✔✔an assessment method that collects job performance
ratings from multiple sources such as peers, subordinates, and supervisors, also called
'360 degree feedback'
✔✔multicultural - ✔✔employees of diverse cultures and backgrounds who are part of an
organization's workforce
✔✔multinational corporation (MNC) - ✔✔a company that has its headquarters in one
country and has offices and operations in other countries
