NYCHA Supervison Exam – Questions And
Accurate Answers
Save Groups
Terms in this set (40)
A supervisor is a person who d. All of the above
a. Has employee(s) who report Has employee(s) who report directly to that person,
directly to that person Is responsible for the direct report's progress and
b. Is responsible for the direct report's productivity, & Manages the direct report's
progress and productivity performance
c. Manages the direct report's
performance
d. All of the above
Supervision exists a. Across all levels of management
a. Across all levels of management
b. Only between a supervisor and
first-level employees
c. As a form of leadership
d. None of the above
It helps a great deal for supervisors to d. All of the above
know the broader context in which Strategic mission and goals, Which leadership
they supervise, including: approach to use and when, & the culture of the
a. Strategic mission and goals organization
b. Which leadership approach to use
and when
c. The culture of the organization
d. All of the above
, The free interchange of information, b. Communication
ideas and desirable attitudes among
employees is _________
a. Collaboration
b. Communication
c. Teambuilding
Communication flows d. All of the above
a. Downwards Downwards, Upward & Sideways
b. Upward
c. Sideways
d. All of the above
There are four (4) steps in the control b. Setting standards; measuring performance;
process. They are: comparing results with standards & taking action
a. Meeting with staff; disciplining staff;
training staff & following up with staff
b. Setting standards; measuring
performance; comparing results with
standards & taking action
c. Planning; organizing; directing &
reporting
d. Listen to staff; meet with residents
regularly; keep supervisors in the loop
& document results
Supervisors are responsible for c. Controlling
planning, organizing, directing and
________ the work of employees.
a. Disciplining
b. Helping do
c. Controlling
d. Staffing
Accurate Answers
Save Groups
Terms in this set (40)
A supervisor is a person who d. All of the above
a. Has employee(s) who report Has employee(s) who report directly to that person,
directly to that person Is responsible for the direct report's progress and
b. Is responsible for the direct report's productivity, & Manages the direct report's
progress and productivity performance
c. Manages the direct report's
performance
d. All of the above
Supervision exists a. Across all levels of management
a. Across all levels of management
b. Only between a supervisor and
first-level employees
c. As a form of leadership
d. None of the above
It helps a great deal for supervisors to d. All of the above
know the broader context in which Strategic mission and goals, Which leadership
they supervise, including: approach to use and when, & the culture of the
a. Strategic mission and goals organization
b. Which leadership approach to use
and when
c. The culture of the organization
d. All of the above
, The free interchange of information, b. Communication
ideas and desirable attitudes among
employees is _________
a. Collaboration
b. Communication
c. Teambuilding
Communication flows d. All of the above
a. Downwards Downwards, Upward & Sideways
b. Upward
c. Sideways
d. All of the above
There are four (4) steps in the control b. Setting standards; measuring performance;
process. They are: comparing results with standards & taking action
a. Meeting with staff; disciplining staff;
training staff & following up with staff
b. Setting standards; measuring
performance; comparing results with
standards & taking action
c. Planning; organizing; directing &
reporting
d. Listen to staff; meet with residents
regularly; keep supervisors in the loop
& document results
Supervisors are responsible for c. Controlling
planning, organizing, directing and
________ the work of employees.
a. Disciplining
b. Helping do
c. Controlling
d. Staffing
