Sales Mastery Exam 2023 with complete solution(
set of questions 1,2 and 3) | Set 3 | Complete
Questions and Answers | 2026 Update | 100%
Correct (Verified)
• JUST GIVE ME A CARD -✓✓No, I'm not advertising. I'm here to earn More business
in the neighborhood. Give me a shot to earn your business and I'll... Money Ace. Close
• I'M NOT SEEING ANY BUGS (I DON'T THINK I NEED IT) -✓✓Sure. It's not on the
inside, mainly on the outside, since you're not seeing too much Right Now: initial Price
Drop. Money Close.
• 2nd time - I'M NOT SEEING ANY BUGS (I DON'T THINK I NEED IT) -✓✓Level 2:
Absolutely. I need to treat your yard that way as the summer heats up you're not going
to get anything coming from the outside to the house. Since this is going to be mainly
preventative I'll *price drop the initial again*. Money close
• SEND THIS TO ME IN AN EMAIL AND I'LL GET BACK TO YOU -✓✓No, I'm not here
giving out info, I'm here to earn more business while the trucks are here, Money Ace.
Money Close.
• I DON'T WANT TO MAKE A DECISION RIGHT NOW -✓✓Sure. I'll make it a no
brainer (I'll make this simple for you, I'll make this an easier decision, let me make it
easier for you, Cool let me make this significantly easier for you). Money Ace. Money
Close.
• I DON'T KNOW IF I WANT TO DO THIS RIGHT NOW -✓✓I understand. Let me make
me this significantly easier for you. Money Ace. Money Close.
• DO I NEED TO MAKE A DECISION RIGHT NOW? -✓✓Great question. I'll make it a
no brainer (I'll make this a really easy decision for you). Money Ace. Money Close.
• I NEED TO THINK ABOUT IT -✓✓Sure. I'll make it a no brainer. Money Ace. Close
(What do you say, would you be willing to give me a shot?)
• IT'S TOO EXPENSIVE -✓✓R: Sure.
A:I hear you, if I can get you done with the neighbors, I'll do that first one for just
______.
2: If it means I earn you business while I'm here, I'll do ____.
3: Makes sense, with price, is it the first one or just the price in general?
If the customer says it's the price in general answer with: Look, I appreciate you being
honest with me, so keep this between you and me, *Floor the pricing*.
, If the customer says it's the first one, then price drop the initial more
C: Does that sound fair to you?
• IS THIS A CONTRACT? -✓✓That's the best part, most companies do like 4 or 5 year
contracts, I
don't do that, most people here I just come out for 24 months, I'm
assuming you're gonna be in the house that long? Cool, and what was your
name?
• I DON'T WANT TO SIGN A CONTRACT -✓✓I understand, you don't want to get stuck
with a bad service. I don't want you to just take my word for it. I have a strong online
presence. Look here *show reviews* Warranty. Paperwork Close.
• 2nd time - I DON'T WANT TO SIGN A CONTRACT -✓✓Sure, I hear you, not all
companies are the same, I understand there's bad eggs out there but that's not me. I
have good reviews for a reason, I'll give you my personal phone number to make sure
you're taken care of. I'll make this an easier decision for you, just try me out through this
summer and next summer and I'll make it just 18 months, does that sound fair to you?
• I DON'T WANT IT FOR 24 MONTHS -✓✓Yeah, most people out here I come out for
24 months. Here's what I'll do though, since you're giving me a shot, I'll go ahead and
waive that and just set you up for an eighteen-month trial, that way you can see the
difference. Does that sound more manageable?
• I JUST WANT TO TRY IT ONE TIME -✓✓Level 1: No, I don't do that. All companies
need an agreement in place to service the home. Treating for the bugs is like medicine,
it takes several doses to take care of the problem. Paperwork Close.
• I JUST WANT TO TRY IT ONE TIME -✓✓Level 2: Yeah, like I said most people out
here I come out for 24 months. Here's what I'll do though, since you're giving me a shot,
I'll go ahead and waive that and just set you up for an eighteen-month trial, that way you
can see the difference. Does that sound more manageable?
• NOT INTERESTED / COME BACK NEXT YEAR -✓✓I hear you, I have a strong online
presence for a reason, check this out. *Show Bestcompany.com* I have strong reviews
for a reason, I guarantee you'll love what I'm doing and I give you a full warranty
meaning if you have any issues you call me and I'll come back for free and take care of
it. Paperwork close.
• I'M GOOD / I'LL PASS / Nah, thanks for the offer -✓✓Level 2: *Forbes article* and "I
want to make sure you feel confident and completely taken care of, so I'll give you my
personal phone number. If you have any questions or concerns, you can reach out to
me directly, and I'll personally make sure everything is handled for you." Paperwork
Close.
set of questions 1,2 and 3) | Set 3 | Complete
Questions and Answers | 2026 Update | 100%
Correct (Verified)
• JUST GIVE ME A CARD -✓✓No, I'm not advertising. I'm here to earn More business
in the neighborhood. Give me a shot to earn your business and I'll... Money Ace. Close
• I'M NOT SEEING ANY BUGS (I DON'T THINK I NEED IT) -✓✓Sure. It's not on the
inside, mainly on the outside, since you're not seeing too much Right Now: initial Price
Drop. Money Close.
• 2nd time - I'M NOT SEEING ANY BUGS (I DON'T THINK I NEED IT) -✓✓Level 2:
Absolutely. I need to treat your yard that way as the summer heats up you're not going
to get anything coming from the outside to the house. Since this is going to be mainly
preventative I'll *price drop the initial again*. Money close
• SEND THIS TO ME IN AN EMAIL AND I'LL GET BACK TO YOU -✓✓No, I'm not here
giving out info, I'm here to earn more business while the trucks are here, Money Ace.
Money Close.
• I DON'T WANT TO MAKE A DECISION RIGHT NOW -✓✓Sure. I'll make it a no
brainer (I'll make this simple for you, I'll make this an easier decision, let me make it
easier for you, Cool let me make this significantly easier for you). Money Ace. Money
Close.
• I DON'T KNOW IF I WANT TO DO THIS RIGHT NOW -✓✓I understand. Let me make
me this significantly easier for you. Money Ace. Money Close.
• DO I NEED TO MAKE A DECISION RIGHT NOW? -✓✓Great question. I'll make it a
no brainer (I'll make this a really easy decision for you). Money Ace. Money Close.
• I NEED TO THINK ABOUT IT -✓✓Sure. I'll make it a no brainer. Money Ace. Close
(What do you say, would you be willing to give me a shot?)
• IT'S TOO EXPENSIVE -✓✓R: Sure.
A:I hear you, if I can get you done with the neighbors, I'll do that first one for just
______.
2: If it means I earn you business while I'm here, I'll do ____.
3: Makes sense, with price, is it the first one or just the price in general?
If the customer says it's the price in general answer with: Look, I appreciate you being
honest with me, so keep this between you and me, *Floor the pricing*.
, If the customer says it's the first one, then price drop the initial more
C: Does that sound fair to you?
• IS THIS A CONTRACT? -✓✓That's the best part, most companies do like 4 or 5 year
contracts, I
don't do that, most people here I just come out for 24 months, I'm
assuming you're gonna be in the house that long? Cool, and what was your
name?
• I DON'T WANT TO SIGN A CONTRACT -✓✓I understand, you don't want to get stuck
with a bad service. I don't want you to just take my word for it. I have a strong online
presence. Look here *show reviews* Warranty. Paperwork Close.
• 2nd time - I DON'T WANT TO SIGN A CONTRACT -✓✓Sure, I hear you, not all
companies are the same, I understand there's bad eggs out there but that's not me. I
have good reviews for a reason, I'll give you my personal phone number to make sure
you're taken care of. I'll make this an easier decision for you, just try me out through this
summer and next summer and I'll make it just 18 months, does that sound fair to you?
• I DON'T WANT IT FOR 24 MONTHS -✓✓Yeah, most people out here I come out for
24 months. Here's what I'll do though, since you're giving me a shot, I'll go ahead and
waive that and just set you up for an eighteen-month trial, that way you can see the
difference. Does that sound more manageable?
• I JUST WANT TO TRY IT ONE TIME -✓✓Level 1: No, I don't do that. All companies
need an agreement in place to service the home. Treating for the bugs is like medicine,
it takes several doses to take care of the problem. Paperwork Close.
• I JUST WANT TO TRY IT ONE TIME -✓✓Level 2: Yeah, like I said most people out
here I come out for 24 months. Here's what I'll do though, since you're giving me a shot,
I'll go ahead and waive that and just set you up for an eighteen-month trial, that way you
can see the difference. Does that sound more manageable?
• NOT INTERESTED / COME BACK NEXT YEAR -✓✓I hear you, I have a strong online
presence for a reason, check this out. *Show Bestcompany.com* I have strong reviews
for a reason, I guarantee you'll love what I'm doing and I give you a full warranty
meaning if you have any issues you call me and I'll come back for free and take care of
it. Paperwork close.
• I'M GOOD / I'LL PASS / Nah, thanks for the offer -✓✓Level 2: *Forbes article* and "I
want to make sure you feel confident and completely taken care of, so I'll give you my
personal phone number. If you have any questions or concerns, you can reach out to
me directly, and I'll personally make sure everything is handled for you." Paperwork
Close.
