MHA 701 Final Exam – Questions With Appropriate
Solutions
Save Groups
Terms in this set (91)
What is OB (organizational behavior)? the study of individual and group dynamics within an
organization setting
what best describes Hawthorne The Beginning of the Human relations/behavioral
Studies? management movement
what were the 4 phases in The the illumination experiments, the relay-assembly
Hawthorne Studies? group experiments, the bank-wiring observation-
room group studies, and the interviewing program
how was The Hawthorne Studies because the researchers demonstrated the important
significant to the development of OB? influence of human factors on worker productivity
what is the 1st OB goal? explain why individuals and groups behave the way
they do in organizational settings
what is the 2nd OB goal? predict how individuals and groups will behave in the
basis of internal and external factors
what is the 3rd OB goal? provides managers with tools to assist in the
management of individuals and groups behavior so
they can put their best effort in
what are the 2 interrelated forces that past changes and future trends
have shaped or will shape tomorrow's
health care organizations at both the
system level and the organizational
level?
, when did the human relations or after the landmark Hawthorne Studies
behavioral movement of management
begin?
What is the Hawthorne effect? the bias that occurs when people know that they are
being studied
OB has what kind of approach? micro approach
what is taylorism? The traditional or classical management approach
theory x and y Early leadership theories that have informed modern
day thinking about leadership
What is equity? providing fair treatment, access, opportunity, and
advancement for all people while at the same time
striving to identify and eliminate barriers that have
prevented the full participation of some groups
what is inclusion? the act of creating environments in which any
individual or group can feel welcomed, respected,
and supported and can fully participate
specify the types of diversity Gender Identity, Gender Expression, Sexual
Orientation, age, race, and ethnicity
what is the first Implication for the Both the workforce and patient population will
Health Care Industry? become increasingly diverse over time
what is the 2nd Implication for the Increase need of health care services as the
Health Care Industry? population continues to age
what is the 3rd Implication for the Lack of younger and diverse workers entering health
Health Care Industry? care professions
what is the 4th Implication for the Lack of women, LGBTQ+ people, and people of
Health Care Industry? different ethnicities/nationalities in health care
leadership roles
Solutions
Save Groups
Terms in this set (91)
What is OB (organizational behavior)? the study of individual and group dynamics within an
organization setting
what best describes Hawthorne The Beginning of the Human relations/behavioral
Studies? management movement
what were the 4 phases in The the illumination experiments, the relay-assembly
Hawthorne Studies? group experiments, the bank-wiring observation-
room group studies, and the interviewing program
how was The Hawthorne Studies because the researchers demonstrated the important
significant to the development of OB? influence of human factors on worker productivity
what is the 1st OB goal? explain why individuals and groups behave the way
they do in organizational settings
what is the 2nd OB goal? predict how individuals and groups will behave in the
basis of internal and external factors
what is the 3rd OB goal? provides managers with tools to assist in the
management of individuals and groups behavior so
they can put their best effort in
what are the 2 interrelated forces that past changes and future trends
have shaped or will shape tomorrow's
health care organizations at both the
system level and the organizational
level?
, when did the human relations or after the landmark Hawthorne Studies
behavioral movement of management
begin?
What is the Hawthorne effect? the bias that occurs when people know that they are
being studied
OB has what kind of approach? micro approach
what is taylorism? The traditional or classical management approach
theory x and y Early leadership theories that have informed modern
day thinking about leadership
What is equity? providing fair treatment, access, opportunity, and
advancement for all people while at the same time
striving to identify and eliminate barriers that have
prevented the full participation of some groups
what is inclusion? the act of creating environments in which any
individual or group can feel welcomed, respected,
and supported and can fully participate
specify the types of diversity Gender Identity, Gender Expression, Sexual
Orientation, age, race, and ethnicity
what is the first Implication for the Both the workforce and patient population will
Health Care Industry? become increasingly diverse over time
what is the 2nd Implication for the Increase need of health care services as the
Health Care Industry? population continues to age
what is the 3rd Implication for the Lack of younger and diverse workers entering health
Health Care Industry? care professions
what is the 4th Implication for the Lack of women, LGBTQ+ people, and people of
Health Care Industry? different ethnicities/nationalities in health care
leadership roles
