NUR 111 EXAM 1 QUESTIONS AND
ANSWERS (VERIFIED AND UPDATED)
Describe the communication process - ANS Stimulus, source (seder/encoder), message,
channel, receiver (decoder), feedback/communication
Identify factors that influence communication - ANS Developmental level, gender,
sociocultural differences, roles and responsibilities, space/territoriality,
physical/mental/emotional state, values, environment
Discuss types of communication used in healthcare and the role of the nurse in each type. -
ANS Verbal, nonverbal, electronic
Define therapeutic communication and helping relationships. - ANS the face-to-face process
of interacting that focuses on advancing the physical and emotional well-being of a patient.
Involves: listening, conversation skills, silence, touch, humor, interviewing techniques
Discuss and utilize SBAR communication technique when communicating with physicians and
other nurses. - ANS S (Situation), B (Background), A (Assessment), R (Recommendation)
Discuss role of documentation in healthcare and demonstrate appropriate documentation
techniques. - ANS "If you didn't chart it, it didn't happen". Source oriented records (paper
documentation in which each healthcare group/discipline keeps data on its own form), problem
@2026/2027 ALLRIGHTS RESERVED.
,oriented records, computerized documentations, PIE (problem, intervention, evaluation), Focus
charting, charting by exception, case management model
Discuss professional responsibilities when using electronic communication - ANS Date and
time, timing, legibility, permanence, accepted terminology, correct spelling, signature, accuracy
Discuss the role of computers in healthcare and the impact on the nursing profession. -
ANS Pros: Facilitates focus on client outcome, fast, efficient use of time, legible, link various
sources, links to monitors, bedside terminals. Cons: Client privacy concerns, breakdowns make
information unavailable, systems expensive, extended training periods
Ergonomics - ANS Study and design of the work environment as it relates to operator fatigue,
discomfort and productivity
Discuss the personal attributes of the professional nurse. - ANS Open-mindedness, profound
sense of value of the person, self-awareness, sense of personal responsibility, motivation,
leadership skills, bravery
Define and discuss leadership principles, commitment to profession, and work ethics -
ANS Commitment to excellence, problem-solving, passion, integrity, respectfulness,
accessibility, empathy, responsibility c
Compare and contrast clinical reasoning, clinical judgement, and critical thinking -
ANS Clinical reasoning (Specific- thinking about patient care issues such as managing patient
problems), clinical judgement (The result of critical thinking and clinical reasoning) , critical
thinking (the objective analysis and evaluation of an issue in order to form a judgment. Five
components: Knowledge base, experience, nursing process competencies, attitudes, standards)
@2026/2027 ALLRIGHTS RESERVED.
, Define the nursing process and it's characteristics - ANS A systematic problem-solving process
that guides all nursing actions. Systematic, dynamic, interpersonal, outcome oriented,
universally applicable
Discuss the 5 steps of the nursing process and the goals and activities of each step. -
ANS Assessment (preparing for data collection, collecting data, identifying cues and making
inferences, validating data, clustering related data and identifying patterns, reporting and
recording data), diagnosis (the reasoning process used in interpreting assessment data, analyze
data, identify health problems, risks, and strengths, determine risk factors to be managed,
formulate diagnostic statements) , planning (establish priorities, identify expected patient
outcomes, select evidence-based nursing intervention, communicate the plan of care),
implementing (do it!, continue data collection, modify plan of care as needed, document),
evaluating (measure how well the patient has achieved the desired outcomes, identify factors
contributing to the patients success or failure, modify the plan of care if indicated)
Describe and demonstrate the steps in concept mapping care planning - ANS
Altruism - ANS The selfless giving of others
Autonomy - ANS The patient has the right to determine their own course of healthcare
Human Dignity - ANS The person has dignity just because they are human
Integrity - ANS Admit when you make a mistake. You wont try to cover it up or blame
someone else
Social justice - ANS Protecting the rights of everyone
@2026/2027 ALLRIGHTS RESERVED.
ANSWERS (VERIFIED AND UPDATED)
Describe the communication process - ANS Stimulus, source (seder/encoder), message,
channel, receiver (decoder), feedback/communication
Identify factors that influence communication - ANS Developmental level, gender,
sociocultural differences, roles and responsibilities, space/territoriality,
physical/mental/emotional state, values, environment
Discuss types of communication used in healthcare and the role of the nurse in each type. -
ANS Verbal, nonverbal, electronic
Define therapeutic communication and helping relationships. - ANS the face-to-face process
of interacting that focuses on advancing the physical and emotional well-being of a patient.
Involves: listening, conversation skills, silence, touch, humor, interviewing techniques
Discuss and utilize SBAR communication technique when communicating with physicians and
other nurses. - ANS S (Situation), B (Background), A (Assessment), R (Recommendation)
Discuss role of documentation in healthcare and demonstrate appropriate documentation
techniques. - ANS "If you didn't chart it, it didn't happen". Source oriented records (paper
documentation in which each healthcare group/discipline keeps data on its own form), problem
@2026/2027 ALLRIGHTS RESERVED.
,oriented records, computerized documentations, PIE (problem, intervention, evaluation), Focus
charting, charting by exception, case management model
Discuss professional responsibilities when using electronic communication - ANS Date and
time, timing, legibility, permanence, accepted terminology, correct spelling, signature, accuracy
Discuss the role of computers in healthcare and the impact on the nursing profession. -
ANS Pros: Facilitates focus on client outcome, fast, efficient use of time, legible, link various
sources, links to monitors, bedside terminals. Cons: Client privacy concerns, breakdowns make
information unavailable, systems expensive, extended training periods
Ergonomics - ANS Study and design of the work environment as it relates to operator fatigue,
discomfort and productivity
Discuss the personal attributes of the professional nurse. - ANS Open-mindedness, profound
sense of value of the person, self-awareness, sense of personal responsibility, motivation,
leadership skills, bravery
Define and discuss leadership principles, commitment to profession, and work ethics -
ANS Commitment to excellence, problem-solving, passion, integrity, respectfulness,
accessibility, empathy, responsibility c
Compare and contrast clinical reasoning, clinical judgement, and critical thinking -
ANS Clinical reasoning (Specific- thinking about patient care issues such as managing patient
problems), clinical judgement (The result of critical thinking and clinical reasoning) , critical
thinking (the objective analysis and evaluation of an issue in order to form a judgment. Five
components: Knowledge base, experience, nursing process competencies, attitudes, standards)
@2026/2027 ALLRIGHTS RESERVED.
, Define the nursing process and it's characteristics - ANS A systematic problem-solving process
that guides all nursing actions. Systematic, dynamic, interpersonal, outcome oriented,
universally applicable
Discuss the 5 steps of the nursing process and the goals and activities of each step. -
ANS Assessment (preparing for data collection, collecting data, identifying cues and making
inferences, validating data, clustering related data and identifying patterns, reporting and
recording data), diagnosis (the reasoning process used in interpreting assessment data, analyze
data, identify health problems, risks, and strengths, determine risk factors to be managed,
formulate diagnostic statements) , planning (establish priorities, identify expected patient
outcomes, select evidence-based nursing intervention, communicate the plan of care),
implementing (do it!, continue data collection, modify plan of care as needed, document),
evaluating (measure how well the patient has achieved the desired outcomes, identify factors
contributing to the patients success or failure, modify the plan of care if indicated)
Describe and demonstrate the steps in concept mapping care planning - ANS
Altruism - ANS The selfless giving of others
Autonomy - ANS The patient has the right to determine their own course of healthcare
Human Dignity - ANS The person has dignity just because they are human
Integrity - ANS Admit when you make a mistake. You wont try to cover it up or blame
someone else
Social justice - ANS Protecting the rights of everyone
@2026/2027 ALLRIGHTS RESERVED.
