What are the ethical principles for healthcare interpreters
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1. Confidentiality
2.Impartiality
3.Respect for individuals and their communities
4.Professionalism and integrity
5. Accuracy and completeness
6.Cultural responsiveness
Refrain from influencing patient decisions and healthcare choices (e.g., informed
consent, medical procedures, or treatment options).
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, Respect for Individuals and their Communities
What are the standardized interpreting protocols
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Protocol 1. Pre-encounter, pre-session, or pre interview
Protocol 2. During the encounter session or interview
Protocol 3. Post-encounter, post-session, or post- interview
Protocol 2. During the Encounter, Session or Interview
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During the session, interpreters facilitate communication to support the
patient/provider relationship by acting to:
a. Position themselves to maximize and encourage direct communication
between patient and provider
b. Remind the patient and provider verbally or with gestures to address
each other directly, as needed.
c. Use the first person ("I") as the standard form of interpreting, to enhance
35 direct patient/provider communication, and to exercise discretion in
switching to the "third person" when the first person form causes confusion
or is culturally inappropriate for either or both parties.1
d. Attend to verbal and nonverbal cues that may indicate the listeners are
confused or do not understand, and to check whether clarification is
needed.
e. Manage the smooth flow of communication by, for example, pacing the
amount of information presented, avoiding side conversations with either
party, and preventing parties from speaking simultaneously.
f. Intervene for clarification when interpreters do not understand the
terminology or message.
g. Indicate clearly when interpreters are speaking on their own behalf
(instead of interpreting the words of either patient or provider) when
Give this one a try later!
1. Confidentiality
2.Impartiality
3.Respect for individuals and their communities
4.Professionalism and integrity
5. Accuracy and completeness
6.Cultural responsiveness
Refrain from influencing patient decisions and healthcare choices (e.g., informed
consent, medical procedures, or treatment options).
Give this one a try later!
, Respect for Individuals and their Communities
What are the standardized interpreting protocols
Give this one a try later!
Protocol 1. Pre-encounter, pre-session, or pre interview
Protocol 2. During the encounter session or interview
Protocol 3. Post-encounter, post-session, or post- interview
Protocol 2. During the Encounter, Session or Interview
Give this one a try later!
During the session, interpreters facilitate communication to support the
patient/provider relationship by acting to:
a. Position themselves to maximize and encourage direct communication
between patient and provider
b. Remind the patient and provider verbally or with gestures to address
each other directly, as needed.
c. Use the first person ("I") as the standard form of interpreting, to enhance
35 direct patient/provider communication, and to exercise discretion in
switching to the "third person" when the first person form causes confusion
or is culturally inappropriate for either or both parties.1
d. Attend to verbal and nonverbal cues that may indicate the listeners are
confused or do not understand, and to check whether clarification is
needed.
e. Manage the smooth flow of communication by, for example, pacing the
amount of information presented, avoiding side conversations with either
party, and preventing parties from speaking simultaneously.
f. Intervene for clarification when interpreters do not understand the
terminology or message.
g. Indicate clearly when interpreters are speaking on their own behalf
(instead of interpreting the words of either patient or provider) when
