SHRM CERTIFICATION EXAM
REVIEW QUESTIONS AND
ANSWERS UPDATED 2026
WhatMkindMofMcultureMincludesMintangiblesMlikeMbeliefs,Mattitudes,MandMvalues?M-
MAnswerMImplicit
WhatMshouldMbeMconsideredMpriorMtoMterminatingMaMlong-
termMemployeeMwhoMhasMbeenMpreviouslyMsuccessful?M-MAnswerMTransfer
WhatMisMtheMprimaryMreasonMtoMdevelopMworkforceMdiversityMprograms?M-
MAnswerMIncreaseMproductivity
WhatMareMtheMfiveMcompensableMfactors?M-
MAnswerMSEWRSM(supervision,Meffort,MworkingMconditions,Mresponsibility,Mskills)
WhatMfinancialMbenefitMdoesManMemployerMreapMinMprovidingMincentiveMpayMratherMth
anManMincreaseMinMbaseMpay?M-MAnswerMDoesMnotMaddMtoMtheMsalaryMburden
WhatMareMworkMstoppagesMthatMareMneitherMsanctionedMnorMstimulatedMbyMaMunion?
M-MAnswerMWildcat
WhatMconceptMholdsMthatManMorganizationMoperatesMwithinMaMcomplexMenvironmentMaf
fectedMbyMandMaffectingMdifferentMinterests?M-MAnswerMStakeholderMtheory
WhatMprincipleMprovidesMthatMemployeesMshouldMbeMtreatedMfairly,MgivenMclearMexpect
ations,MandMprovidedManMopportunityMtoMdefendMthemselvesMforMaMdischargeableMoffen
se?M-MAnswerMDueMprocess
TheMevaluationMlevelMofMlearningMmarksMchangesMinMwhat?M-MAnswerMKnowledge
WhatMtimeMperiod(s)'MneedsMareMaddressedMinManMorganizationalMneedsMassessment?M-
MAnswerMPresentMandMfuture
, WhatMstrategyMprimarilyMemphasizesMtheMorganization'sMneedsMwhenMconsideringManMe
mployee'sMcareerMpath?M-MAnswerMCareerMmanagement
WhatMbudgetingMmethodMcategorizesMaccordingMtoMenterpriseMactivitiesMasMopposedMto
MstandardMdepartments?M-MAnswerMActivity-based
WhatMisMtheMroleMofMHRMwhenMconductingManMinvestigatoryMinterview?M-
MAnswerMRiskMmanagerMforMtheMorganization
WhatMbrandingMpropositionManswersMtheMquestionMwhyMaMtalentedMpersonMwouldMwan
tMtoMworkMhere?M-MAnswerMEVPM(EmployeeMValueMProposition)
WhatMshouldMbeMHR'sMrelationshipMwithMtheMcorporateMattorney?M-
MAnswerMProactiveMandMreactive
ThisMgoodMtypeMofMconflictMmeansMteamMmembersMargueMaboutMhowMworkMshouldMb
eMdoneMandMhowMtoMbestMmeasureMsuccess.M-MAnswerMTask
AMchangeMinMwhoMreportsMtoMwhoMinManMorganizationMisManMexampleMofMthisMkind
MofMODMstrategy.M-MAnswerMStructural
WhatMisMtheMbestMwayMtoMincreaseMconfidenceMinMstakeholdersMregardingMbusinessMco
ntinuityMandMdisasterMrecovery?M-MAnswerMTrainingM(drilling)
WhyMwouldMyouMwantMtoMperformMbenefitsMneedsMassessment?M-
MAnswerMItMisMkeyMtoMattractingMandMretainingMtalent
WhatMkeyMdeterminationMmustMbeMmadeMpriorMtoMoutsourcingMaMfunction?M-
MAnswerMIfMitMisMaMcoreMcompetency.
WhatMisMtheMcapacityMtoMrecognize,Minterpret,MandMbehaviorallyMadaptMtoMdifferentMgl
obalMmindsetsMandMcustoms?M-MAnswerMCulturalMIntelligence
WhatMmightMyouMdoMpriorMtoMinitiatingMaMmajor,Msweeping,McontroversialMchangeMiniti
ative?M-MAnswerMPilotMprogramMorMfocusMgroup
REVIEW QUESTIONS AND
ANSWERS UPDATED 2026
WhatMkindMofMcultureMincludesMintangiblesMlikeMbeliefs,Mattitudes,MandMvalues?M-
MAnswerMImplicit
WhatMshouldMbeMconsideredMpriorMtoMterminatingMaMlong-
termMemployeeMwhoMhasMbeenMpreviouslyMsuccessful?M-MAnswerMTransfer
WhatMisMtheMprimaryMreasonMtoMdevelopMworkforceMdiversityMprograms?M-
MAnswerMIncreaseMproductivity
WhatMareMtheMfiveMcompensableMfactors?M-
MAnswerMSEWRSM(supervision,Meffort,MworkingMconditions,Mresponsibility,Mskills)
WhatMfinancialMbenefitMdoesManMemployerMreapMinMprovidingMincentiveMpayMratherMth
anManMincreaseMinMbaseMpay?M-MAnswerMDoesMnotMaddMtoMtheMsalaryMburden
WhatMareMworkMstoppagesMthatMareMneitherMsanctionedMnorMstimulatedMbyMaMunion?
M-MAnswerMWildcat
WhatMconceptMholdsMthatManMorganizationMoperatesMwithinMaMcomplexMenvironmentMaf
fectedMbyMandMaffectingMdifferentMinterests?M-MAnswerMStakeholderMtheory
WhatMprincipleMprovidesMthatMemployeesMshouldMbeMtreatedMfairly,MgivenMclearMexpect
ations,MandMprovidedManMopportunityMtoMdefendMthemselvesMforMaMdischargeableMoffen
se?M-MAnswerMDueMprocess
TheMevaluationMlevelMofMlearningMmarksMchangesMinMwhat?M-MAnswerMKnowledge
WhatMtimeMperiod(s)'MneedsMareMaddressedMinManMorganizationalMneedsMassessment?M-
MAnswerMPresentMandMfuture
, WhatMstrategyMprimarilyMemphasizesMtheMorganization'sMneedsMwhenMconsideringManMe
mployee'sMcareerMpath?M-MAnswerMCareerMmanagement
WhatMbudgetingMmethodMcategorizesMaccordingMtoMenterpriseMactivitiesMasMopposedMto
MstandardMdepartments?M-MAnswerMActivity-based
WhatMisMtheMroleMofMHRMwhenMconductingManMinvestigatoryMinterview?M-
MAnswerMRiskMmanagerMforMtheMorganization
WhatMbrandingMpropositionManswersMtheMquestionMwhyMaMtalentedMpersonMwouldMwan
tMtoMworkMhere?M-MAnswerMEVPM(EmployeeMValueMProposition)
WhatMshouldMbeMHR'sMrelationshipMwithMtheMcorporateMattorney?M-
MAnswerMProactiveMandMreactive
ThisMgoodMtypeMofMconflictMmeansMteamMmembersMargueMaboutMhowMworkMshouldMb
eMdoneMandMhowMtoMbestMmeasureMsuccess.M-MAnswerMTask
AMchangeMinMwhoMreportsMtoMwhoMinManMorganizationMisManMexampleMofMthisMkind
MofMODMstrategy.M-MAnswerMStructural
WhatMisMtheMbestMwayMtoMincreaseMconfidenceMinMstakeholdersMregardingMbusinessMco
ntinuityMandMdisasterMrecovery?M-MAnswerMTrainingM(drilling)
WhyMwouldMyouMwantMtoMperformMbenefitsMneedsMassessment?M-
MAnswerMItMisMkeyMtoMattractingMandMretainingMtalent
WhatMkeyMdeterminationMmustMbeMmadeMpriorMtoMoutsourcingMaMfunction?M-
MAnswerMIfMitMisMaMcoreMcompetency.
WhatMisMtheMcapacityMtoMrecognize,Minterpret,MandMbehaviorallyMadaptMtoMdifferentMgl
obalMmindsetsMandMcustoms?M-MAnswerMCulturalMIntelligence
WhatMmightMyouMdoMpriorMtoMinitiatingMaMmajor,Msweeping,McontroversialMchangeMiniti
ative?M-MAnswerMPilotMprogramMorMfocusMgroup