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Wgu C715~ Organizational Behavior | 2026 Final Exam Comprehensive Study Guide ~Western Governors University.

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What is the first stage of the negotiation process? - preparation and planning What is the fundamental attribution error? - The tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others. (behavior of others)

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WGU C715~ ORGANIZATIONAL BEHAVIOR | 2026 FINAL EXAM
COMPREHENSIVE STUDY GUIDE ~WESTERN GOVERNORS
UNIVERSITY.

WGU C715 EXAM ORGANIZATIONAL BEHAVIOR



A process of making decisions by constructing simplified models that

extract the essential features from problems without knowing their

complexity is known as? -

bounded rationality



A strong culture should reduce employee turnover because it results in?

- cohesiveness and organizational commitment



A theory that states achievement, power and affiliation are three

important needs that help explain motivation. - McClelland's theory of

needs (need for power, need for achievement, need for affiliation)



A version of self-determination theory which holds that allocating

extrinsic rewards for behavior that had been previously intrinsically

rewarding tends to decrease the overall level of motivation if the

rewards are seen as controlling. - Cognitive

evaluation theory

,Abilities of members, personality, allocating roles, diversity, cultural

differences, size of teams, member preferences are what component of

teams? - composition (what

kind of people make up the team p 316)



According to Fred Luthans and his associates, managers involved in

traditional management activities undertook which of the following

tasks?

, A) motivating

B) socializing

C) decision making

D) training

E) politicking - decision making



According to the attribution theory of leadership, a person aiming to be a

leader has to what? - shape the perception that he or she could be a

good leader



According to the Fiedler contingency model, high managerial control is

characterized by? - high task structure, good leader-member

relationships, strong position power



According to the interactionist view, what type of conflict supports the

goals of the group and improves its performance? - Functional



Among all Big 5 personality traits, which one is most consistently

related to job performance? - conscientiousness



attributional theory - when we observe someone's behavior, we

attempt to determine whether it was caused by internal or external factors.

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