CELPIP TEMPLATE
E-mail for complaint/suggestion
Dear Mr/Ms
Opening sentence
I am writing this email to complain to you regarding ________________ (here you can
mention your problem or complain)
I am writing you to express a concern I have about ________ (Poor service/product) {you
can mention here your concern or dissatisfaction}
Body
In case of service (once)
It is very sad to say such kind of service was not expected from such a big company like you.
In case of service (repeatedly)
I have faced this problem many a time even I complained but did not get any positive
response.
In case the product is faulty
I found the product not up to the mark and quality is also poor.
In case you want product to return.
It would be highly appreciable if you get the product returned.
Closing
In case of product sale
I hope you would exchange the product
In case of service
I hope you would focus on your weaker sections and provide better service in future.
I hope you would accept my advice for the sake of well-being of______ (company’s name or
service)
Regards,
Contact: DALJEET SINGH @ 98149-27250
E-mail for complaint/suggestion
Dear Mr/Ms
Opening sentence
I am writing this email to complain to you regarding ________________ (here you can
mention your problem or complain)
I am writing you to express a concern I have about ________ (Poor service/product) {you
can mention here your concern or dissatisfaction}
Body
In case of service (once)
It is very sad to say such kind of service was not expected from such a big company like you.
In case of service (repeatedly)
I have faced this problem many a time even I complained but did not get any positive
response.
In case the product is faulty
I found the product not up to the mark and quality is also poor.
In case you want product to return.
It would be highly appreciable if you get the product returned.
Closing
In case of product sale
I hope you would exchange the product
In case of service
I hope you would focus on your weaker sections and provide better service in future.
I hope you would accept my advice for the sake of well-being of______ (company’s name or
service)
Regards,
Contact: DALJEET SINGH @ 98149-27250
